The Ritz-Carlton, Almaty
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1 room, 2 adults, 0 children
All properties in Almaty
The Ritz-Carlton, Almaty
No. 1 of Luxury Hotels in Almaty
Esentai Tower Business Center, Al-Farabi Avenue 77/7, Almaty, 050040, Kazakhstan
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Highlights
Varied breakfast
Excellent service
Free parking
Ideal location
Sparkling cleanShow more
Amenities
Golf course
Indoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
Private parkingFree
All amenities
Property Description
The hotel is trying to create such an exceptional experience that the memories stay with you long after your stay. Explore the magnificence of the Alatau Mountains, embark on thrilling hiking trails, or immerse yourself in the heritage of the city. The Ritz-Carlton, Almaty is a place you can return to whenever you like, simply by closing your eyes.
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9.2/10
Great service and location
All 51 reviews
Surroundings
Metro: Abay
(4.3 km)
Metro: Almaly
(5.9 km)
Airport: Almaty International Airport
(20.8 km)
Train: Alma Ata 2
(8.2 km)
Train: Almaty 1 Train Railway Station
(22.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Elite Corner Double Room With Two Double Beds
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Club Suite
1 Double bed
116m² | Floor: 21-27
Has window
Bathtub
Comb
Toothpaste
Curtains
Check Availability
5
Club Room
1 King bed or 2 Double bed
Has window
Comb
Toothpaste
Curtains
Check Availability
8
Executive Suite Non smoking
1 King bed
80m² | Floor: 21-27
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Deluxe King Room With City View
1 King bed
Fixed window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Junior Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Deluxe King Room With Mountain View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Grand Deluxe Room
1 King bed
Has window
Non-smoking
Comb
Toothpaste
Curtains
Check Availability
7
Elite Corner Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Club Two Double Room Non smoking
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Ritz Carlton Suite
1 King bed
240m² | Floor: 27
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
10
Grand Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Club King Room Non smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Deluxe Two Double Room Non smoking
2 Double bed and 2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
9.2/10
Great
51 reviews
- Cleanliness9.2
- Amenities9.2
- Location9.4
- Service9.1
Average for similar properties in Almaty
Review summary
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Hygiene: Cleanliness and sanitation were frequently emphasized as a strong point, with users consistently describing the environment and rooms as clean and tidy.(based on 5 reviews)
King of hotels
July 11, 2025
The hotel is considered one of the best ones in KZ.
Well managed, and maintained. Rooms are a little towards the smaller sizes.
Overall a good experience.
Guest User
October 31, 2025
Great service and location
Leo wangkun
May 5, 2024
Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and
informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit.
The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty.
Will definitely come back here if we’re back in the city.
Guest User
March 20, 2024
The best and the most expensive hotel in Almaty. Service is perfect, staff try to help in all questions.
Breakfast huge and tasty, there is everything, even common quail eggs…
Rooms big and have nice views to city or mountais.
Gym is very good too. Pool not big but enough good, sauna just separate in mans and womans changing rooms.
MehmetOzgur Direkci
June 1, 2023
It has a great location, nice first class rooms and as always you receive excellent service. Well trained and quality staff make you feel you are at home.
Guest User
March 20, 2024
Good series
Anonymous User
September 21, 2025
Роскошный отель,отличное месторасположение,отличные завтраки и сервис! Любим в нем останавливаться.Всем рекомендуем!
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QinrenSteven
February 6, 2025
這次因為客户原因沒有機會入住，以前多次入住過該酒店。
設施：非常新，非常全
衞生：挺乾淨的
環境：交通非常方便
服務：服務態度很好，很周到
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Services & Amenities
Most popular amenities
Golf course
Off-site
Indoor swimming pool
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Private parking
Free
Car rentals
Bar
Restaurant
Taxi booking service
Station pick-up service
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Secretarial services
Kids' club
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Valet parking
Additional charge
Transportation
Taxi booking service
Car rentals
Shuttle service
Additional charge
Station pick-up service
Additional charge
Front desk services
24-hour front desk
Lockers available
Concierge service
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Turkish
French
Russian
German
Food & drink
Snack bar
Bar
Lobby bar
Halal meals provided
Room service
Health & wellness
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Turkish bath (Hammam)
Mountain climbing
Off-site
Spa
Additional charge
Beauty and makeup
Public baths
Free
Yoga session
Public areas
Shopping mall
Executive lounge
Water purifier
Elevator
BBQ
Additional charge
No smoking in public areas
ATM
Cleaning services
Clothes dryer
Clothes steamer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Kids' board games/puzzles
Books and videos for kids
Kids' club
Business services
Multi-function room
Secretarial services
Multimedia display system
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Accessibility
Braille signs
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | 15,000.00 KZT (approx. €24.57) per person per night |
Breakfast
CuisineContinental
StyleSet menu
| Age | Fee |
|---|---|
Children 17 years old and under | Free |
Adult | Set menu:25,500.00 KZT (approx. €41.77) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: 45,000.00 KZT (approx. €73.71) per pet per night
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2013
- Number of Rooms: 145
Phone:+7-727-3328888
Email:rc.alarz.hotel@ritzcarlton.com
The hotel is trying to create such an exceptional experience that the memories stay with you long after your stay. Explore the magnificence of the Alatau Mountains, embark on thrilling hiking trails, or immerse yourself in the heritage of the city. The Ritz-Carlton, Almaty is a place you can return to whenever you like, simply by closing your eyes.
Frequently Asked Questions
What are the check-in and check-out times at The Ritz-Carlton, Almaty?
Check-in at The Ritz-Carlton, Almaty is 15:00, and the check-out time is until 12:00.What are the check-in and check-out times at The Ritz-Carlton, Almaty?
What are the hotel amenities at The Ritz-Carlton, Almaty?
The Ritz-Carlton, Almaty amenities include: Shuttle service.What are the hotel amenities at The Ritz-Carlton, Almaty?
Is there a pool at The Ritz-Carlton, Almaty?
Yes, The Ritz-Carlton, Almaty has a pool.Is there a pool at The Ritz-Carlton, Almaty?
Is The Ritz-Carlton, Almaty pet friendly?
Yes, pets are allowed at The Ritz-Carlton, Almaty.Is The Ritz-Carlton, Almaty pet friendly?
Does The Ritz-Carlton, Almaty serve breakfast?
Yes, The Ritz-Carlton, Almaty serves highly-rated breakfast.
Breakfast option(s): Continental. Does The Ritz-Carlton, Almaty serve breakfast?
How much does it cost to stay at The Ritz-Carlton, Almaty?
Prices at The Ritz-Carlton, Almaty are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at The Ritz-Carlton, Almaty?
How to get from the closest airport to The Ritz-Carlton, Almaty?
The closest airport is Almaty International Airport, and it is about 26 mins from hotel by car (20.8 km).How to get from the closest airport to The Ritz-Carlton, Almaty?
What is The Ritz-Carlton, Almaty cancellation policy ?
Typically, cancellations of The Ritz-Carlton, Almaty can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.What is The Ritz-Carlton, Almaty cancellation policy ?
Which popular attractions are close to The Ritz-Carlton, Almaty?
The Ritz-Carlton, Almaty nearby attractions include Esentai Gallery, 130m from your search (straight-line distance).Which popular attractions are close to The Ritz-Carlton, Almaty?
Does The Ritz-Carlton, Almaty have airport shuttle service?
No, the The Ritz-Carlton, Almaty doesn't have airport shuttle service.Does The Ritz-Carlton, Almaty have airport shuttle service?
About This Property
| Nearest Airport | Almaty International Airport |
|---|---|
| Distance to Airport | 20.79KM |
| Nearest Train Station | Alma Ata 2 |
| Distance to Train Station | 8.23KM |
| Nearest Subway Station | Abay |
| Distance to Subway Station | 4.25KM |
| Average Price From | EUR782 |
| Hotel Star Rating | 5 |