Hotel Papendal

The hotel is located in a very quiet area and offers a large, free parking lot. The staff was friendly, the room was clean, the beds were comfortable, and the Wi-Fi performance was great—video streaming worked without any issues. However, there are very few power outlets available for charging devices like smartphones. Our room only had three outlets in total, one of which was used by the TV, and there were no outlets next to the bed. There was also no electric kettle in the room. The breakfast buffet was excellent, offering everything you need: bread, rolls, various kind of cheese and cold cuts, yogurt, quark, and fruit. For those who wanted it, you could also make a full English breakfast, as baked beans, bacon, fried eggs, and sausages were provided.

★☆☆☆☆ I stayed at Hotel Papendal several times for business, and unfortunately my experiences were consistently disappointing. In my personal opinion, the reception staff were often unfriendly, unhelpful, and at times came across as arrogant. Instead of making guests feel welcome, I felt that even simple requests were handled in an unprofessional manner. The rooms also did not meet my expectations. The bathrooms felt very outdated, with old fixtures and a basic design that seemed far below the standard I would expect from a hotel of this category. The mattresses were uncomfortable and badly worn, and I often woke up with back pain. Another major issue was the lack of ventilation. The rooms became very hot during the summer, and there was no air conditioning. During colder periods, I also found the temperature difficult to keep comfortable. After staying here on several occasions, I was left with the impression that customer service was not a priority. Based on my personal experience, I cannot recommend this hotel and I will choose other accommodation whenever possible. This review reflects my own personal experience after several business stays. ⸻