The Restoration Asheville

I booked us here for Mother's Day weekend and was astonished by the beauty and elegance of the hotel. They really go above and beyond to focus on perfecting the details, even leaving a rose and a note with our super cute picnic/breakfast basket on Mother's Day! The location is fantastic, but I will mention that every Friday night there is a drum circle in the park across the street which is loud and goes for several hours. We found the sound of it disturbing as you can hear it throughout the hotel and it made it hard to relax at the rooftop bar in peace. The bar downstairs had a solo artist play both nights we were there which was a lovely treat. I would gladly stay at this chic boutique again!

The Restoration was a great hotel and we’re so glad we stayed there! It is centrally located and right downtown making it very walkable to everything. There is some noise because of the location but we didn’t find that it bothered us that much and they provide ear plugs. The rooms are really beautiful and all of the amenities are very nice and well kept.  But what really makes The Restoration wonderful is its service. Every single person we interacted with was so incredibly kind. Truly the best hospitality we’ve ever received while traveling. From check in, to the managers to every bartender and to valet, everyone was genuine and friendly. 100/10 service.

Wow!! This beautiful hotel totally exceeded our expectations! We were having some issues with a third-party booking agent and the desk clerk Derek did an outstanding job of helping us through the challenges. Every aspect of the hotel is first class! The decor is beautiful. The room was fantastic and they offer many nice touches like a wine reception, upscale toiletries and comfortable robes and the sheets were very soft.  The hotel manager, Anna was extremely friendly, professional, and accommodating. If you are looking for a hotel in the downtown Asheville area, you will love this hotel! We have stayed at many nice hotels over the years, and this hotel is definitely an A+.

Loved this hotel! Let’s start with the friendliest most accommodating staff ever. They took great care of us. Next , due to booking with points, we stayed in 2 different rooms, and they both were very clean and stylish. Also, the breakfast delivered each morning was such a nice touch and allowed us to start exploring early each day. Everyone had great recommendations for our activities and dining. Will certainly stay at the restoration again when visiting Asheville!

I had an excellent stay at the hotel from the time I pulled up with the exceptionally friendly doormen to the well equipped room, comfortable bed, open air lobby, where I worked on my computer in a casual yet upbeat environment. Excellent location right in the middle of town. Highly recommend!

This is a very nicely designed hotel with an inviting lobby area and a place where you can relax with a large opening to the outdoors. Our room was spacious enough to spread out our luggage and not have a mess.I am a picky customer and there are a few things that could be improved in the room: it would be useful to have more hooks in the bathroom so you can hang clothes and towels (there is just one hook where the hotel bathrobe is hung). The outlet at the vanity is so close to the desk surface that certain plugs can not be plugged into it (including the hair styling device that I wanted to use at the vanity), and the tv's remote control does not work well -- you have to keep pressing the buttons and waiting for them to ever work. These are little matters, but for the price we paid for our room I would expect better. Also, we could hear our loud-mouthed neighbor in the next room. We requested a room change due to her, but they were unfortunately booked up so we had to put up with the noise. Be forewarned that every Friday there is a "drum circle" tradition in the park just below the rooms. It only lasts until 9:45, just plan accordingly. A bright spot was the concierge who helped me track down an item I needed to bring to a family gathering. This was incredibly helpful and just the kind of service one wants in a good hotel. All in all, there are more good than bad things about the hotel, but the noise and some room features provided minor blemishes to an otherwise good experience.

This hotel had everything….rooftop bar, friendly service, beautiful room! Would return in a heartbeat and have already recommended to family and friends. Spot on central location.

Not what I expected! Super noisy ! Big enough room but not even having a decent space to hang clothes. No place to hang wet towels. Lousy water pressure. Breakfast Basket was in paper bag and the biggest disappointment. Roof top bar was closed!!!!