The Kasturi
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1 room, 2 adults, 0 children
All properties in Balok
The Kasturi
No. 1 of Scenic Hotels in Kuantan
KM 32.5, Jalan, Balok, Pahang, 26080, Malaysia
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We Price Match







Highlights
Superb views
Ideal location
Top local pick
Delicious breakfast
Lots to doShow more
Amenities
Indoor swimming pool
Outdoor swimming pool
Beach volleyball
Spa
Gym
ParkingFree
EV charging station
Luggage storageFree
All amenities
Property Description
At The Kasturi, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the resort to ensure you stay connected during your visit.Amenities at taxi offered by The Kasturi simplify the organization of your excursions, tourist activities, and other adventures in Cherating. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out, luggage storage and safety deposit boxes. At the resort, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Kasturi. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.Due to health concerns, smoking is strictly prohibited within the entire premises of resort.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations in The Kasturi incorporate separate living room and balcony or terrace into their architectural arrangement. A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the resort offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. In the resort, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Kasturi, you can always indulge in a scrumptious meal on-site.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At The Kasturi, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine. An evening spent at resort's bar can offer as much enjoyment as venturing out with your fellow travelers.At The Kasturi, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the resort, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity. Conclude your days in complete tranquility by paying a visit to steam room and spa for ultimate relaxation. At The Kasturi, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the resort fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
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8.7/10
The beach is nice & water is very clear.
will come again to get peace of mind
All 95 reviews
Surroundings
Airport: Sultan Haji Ahmad Shah Airport
(59.2 km)
Landmarks: Masjid Kg. Chendor
(1.0 km)
Landmarks: Surau Bandar Baru Chendor
(1.2 km)
Landmarks: Turtle Conservation & Information Centre (TCIC) Cherating
(2.2 km)
Landmarks: Turtle Conservation
(2.2 km)
Landmarks: Chendor Beach
(2.2 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Corner Studio
2 Single bed
49m² | Floor: 1
No window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Toothpaste
Automatic curtains
Check Availability
6
3-Bedroom Forest Family Villa
1 King bed and 4 Single bed
Has window
Free Wi-Fi
Non-smoking
Toothpaste
Automatic curtains
Wi-Fi in room
Hair dryer
Check Availability
5
2-Bedroom Beach Front Family Villa Twin
Bedroom 1:2 Single bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Toothpaste
Automatic curtains
Check Availability
10
Beach Front Villa King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Private toilet
Body wash
Check Availability
7
Ocean View Suite King
1 King bed
65-85m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Private toilet
Body wash
Check Availability
4
Ocean View Suite with Bathtub
1 King bed
65-85m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Toothpaste
Automatic curtains
Check Availability
5
Attic Studio
2 Single bed
42m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Private toilet
Slippers
Check Availability
4
Ocean View Suite Twin
2 Single bed
65-85m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Toothpaste
Automatic curtains
Check Availability
1
Penthouse King
1 King bed
No window
Free Wi-Fi
Non-smoking
Toothpaste
Automatic curtains
Wi-Fi in room
Hair dryer
Check Availability
4
Beach Front Villa Twin
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Toothpaste
Automatic curtains
Check Availability
5
2-Bedroom Beach Front Family Villa
2 Single bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Toothbrushes
Private toilet
Check Availability
1
Penthouse Queen
2 Queen bed
No window
Free Wi-Fi
Non-smoking
Toothpaste
Automatic curtains
Wi-Fi in room
Hair dryer
Check Availability
Hide Room Types
Guest Reviews
8.7/10
Very Good
95 reviews
- Cleanliness8.4
- Amenities8.5
- Location8.9
- Service8.9
Average for similar properties in Balok

Review summary
Powered by AI
Environment and Location: Guests frequently commend the serene and private surroundings, enhanced by stunning ocean views and the proximity to Cherating beach. The peaceful atmosphere is ideal for relaxation, with the forest setting adding a unique charm.(based on 9 reviews)
Nitha Agan
June 29, 2025
It was a wonderful stay and we had a great time for us. The staff is so friendly and helpful. Fantastic view. We liked and enjoyed it to the max. Thank you Kasturi
Guest User
June 4, 2025
Kasturi truly feels like a dream come true …the calm atmosphere, the thoughtful facilities, the variety of food options, and the beautiful interior design… I loved every bit of it
afiq fiqri
June 21, 2025
The beach is nice & water is very clear.
will come again to get peace of mind
Anonymous User
March 31, 2025
This hotel has a quiet and private environment. It is suitable for couples and families. It offers spacious rooms, friendly staff, and delicious food.
Meor Ruslan
October 6, 2025
For the amount of money paid, its not worth it.
1. Reception. Disorganised.
When we arrived there were another couple of checking in guest ( Caucasians). They spoke to the other couples very politely and professionally and when they attended us,
Pasar conversations with us and also among themselves infront of us.
It was so hard not to see the double standards treatments offered to us. We were 4of us that time while the rest of the family members were waiting in the car.
They offered welcome drinks and we were Politely (in holiday mode) were asking what drink was it as it looks weird and the receptionist responded rudely to us.
Very un accommodative reception
No chairs for waiting except the two chairs at the reception table. (Tired, long drive). When you ask customers to sign consent forms please expect people will be waiting there at the reception. Make it comfortable
Staff did said they were tired/short staffed but for the amount of money paid, there shouldn’t be these kind of excuses!
Guest receiving and checking in phase is a vital phase where you projects to them what kind of services and customer relations you have in this place and out of 10 this barely scores ONE!
2. We had two villas one with the beach view and the other one was the forest view. In both villas, the cleanliness was out of the window. Dusty, hairs,smells, were everywhere. On the 2nd day when we had the room cleaned, they weren’t doing a great job job in cleaning hence explaining the conditions of the villas when we checked in.
3. Pool cleaners. One of our villas were beach view. When the pool cleaners were cleaning the pool, the leaves or branches cleaned from the pool were straight away dumped right next to it (towards the outside parameters) which happens to be our exit door from the villa towards the beach which explains the dirty/muddy conditions of the door gateway itself. No other luxury hotels does this.
4. Breakfast, breakfast staff, buggy service staff engagements were superb and top notch. Even the staff at the high tea and game lounge were superb. Why cant you have these kind of staff operates the reception? These staffs portfolios the identity of a luxury resort service but the staffs at the reception were 180 different. Even OYO hotels receptions speaks better and professionally than them.
5. As much as i would love to spend money for luxury resorts and good experience with my family, these is simply not it for the amount paid. Its not a resort where you checked in and say, every penny worth it.
Again, this is my honest review regarding my stay and for the amount money spent. Not to hurt a business but if you want improvements, do so. If not, your negative feedbacks from the review sections will just keep piling up.
Guest User
August 31, 2025
Exactly not a 4 @ 5 stars hotel resort. Disappointed on the cleanliness. The kitchen cabinet was so dirty. Even have mould. The toilet also. The breakfast & the tea time menu just so so. The front lady also was really disturbing. Not going to stay again.
Erbens
April 3, 2025
I don’t know where to start!!! This was far out one of the worse hotel i stayed!!! considering 5 star hotel, Kasturi in my eyes can not even get 3 stars. The day we arrived strike one was extremely dirty sheets and horrible private pool water, we immediately informed the house keeping, they did changed the sheets however according to the guy who clean the pool water was clean. “ please see the pictures and you decide” i saw many Balinese style pools this was not like it. Water was green and even we experienced monkeys swam in it during our stay. Dinner time we went to hotel restaurant and guess what inside shrimp linguine there was bug!!! They were kind enough to offer free desert we kindly refused! Portions are small and over priced. They even gave us expired water in bottle, which they were kind enough to refund us back instead of compensating. It is almost impossible to sit outside unless you want to become free food for mosquitoes 🦟 even inside the premises it was same. We understand it is a forest retreat but come on sleeping with mosquitoes in 5 star hotel because they forget to give us mosquito repellent machine not acceptable. I don’t even mention about room cleaning because it was horrible please see my pictures I attached curtains walls cabinets, room service rinse cups with water only instead of change them!!! We complained than they gave us dishwasher liquid and a sponge in 5 star hotel!!! Our internet was out because we were over our quota not to mention it wasn’t working properly anyway! I can write a lot more but i think it was enough to express my feelings Kasturi definitely not worth to stay. This was the first holiday i was excited to be finished all because of our experience in Kasturi. Highly recommend not to choose it !!!
Guest User
July 23, 2025
Villa is very nice n superb. Too bad they need to put bolders to prevent beach erosion. We really need to pay attention to climate changes.
Services & Amenities
Most popular amenities
Indoor swimming pool
Outdoor swimming pool
Beach volleyball
Spa
Gym
Parking
Free
EV charging station
Luggage storage
Free
Restaurant
Taxi booking service
Conference room
Childcare service
Wi-Fi in public areas
Outdoor swimming pool
Spa
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Parking
Free
Car charging facilities
Transportation
Taxi booking service
Front desk services
Front desk (limited hours)
Express check-in and check-out
Safe at front desk
Luggage storage
Free
VIP check-in service
Food & drink
Room service
Health & wellness
Spa
Body care
Water sports equipment
Beach volleyball
Yoga session
Foot bath
Gym
Activities
Gaming area
Fishing
Eco tours
Public areas
Gift shop
No smoking in public areas
Cleaning services
Dry cleaning
Laundry service (on-site)
Facilities for children
Childcare service
Children's meals available
Business services
Conference room
Multimedia display system
Accessibility
Stair-free main entrance
Safety & security
First aid kit
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: [Mon-Sun]07:00–24:00
If you plan to arrive after 00:00 in the morning on the day following your check-in date, please contact the property by email/phone at least 1 day in advance.At the same time, please provide your check-in time
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for cribs are not included in the total price. For details, please contact the property.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | MYR 118.80 (approx. AU$43.32) per person |
Adult | Buffet:MYR 118.80 (approx. AU$43.32) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Paying at the hotel
Property Description
- Opened: 2017
- Number of Rooms: 23
Phone:+60-9-5825000
Email:opm@the-kasturi.com
At The Kasturi, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the resort to ensure you stay connected during your visit.Amenities at taxi offered by The Kasturi simplify the organization of your excursions, tourist activities, and other adventures in Cherating. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out, luggage storage and safety deposit boxes. At the resort, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Kasturi. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.Due to health concerns, smoking is strictly prohibited within the entire premises of resort.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations in The Kasturi incorporate separate living room and balcony or terrace into their architectural arrangement. A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the resort offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. In the resort, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Kasturi, you can always indulge in a scrumptious meal on-site.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At The Kasturi, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine. An evening spent at resort's bar can offer as much enjoyment as venturing out with your fellow travelers.At The Kasturi, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the resort, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity. Conclude your days in complete tranquility by paying a visit to steam room and spa for ultimate relaxation. At The Kasturi, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the resort fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Frequently Asked Questions
What are the check-in and check-out times at The Kasturi?
Check-in at The Kasturi is 15:00, and the check-out time is until 11:00.What are the check-in and check-out times at The Kasturi?
Is there a pool at The Kasturi?
Yes, The Kasturi has a pool.Is there a pool at The Kasturi?
Is The Kasturi pet friendly?
No, pets are not allowed at The Kasturi.Is The Kasturi pet friendly?
How much does it cost to stay at The Kasturi?
Prices at The Kasturi are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at The Kasturi?
How to get from the closest airport to The Kasturi?
The closest airport is Sultan Haji Ahmad Shah Airport, and it is about 56 mins from hotel by car (59.2 km).How to get from the closest airport to The Kasturi?
What is The Kasturi cancellation policy ?
Typically, cancellations of The Kasturi can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.What is The Kasturi cancellation policy ?
Which popular attractions are close to The Kasturi?
The Kasturi nearby attractions include Masjid Kg. Chendor, 1.0 km from your search (straight-line distance).Which popular attractions are close to The Kasturi?
Does The Kasturi have airport shuttle service?
No, the The Kasturi doesn't have airport shuttle service.Does The Kasturi have airport shuttle service?
Can I park at The Kasturi?
Yes, The Kasturi could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact The Kasturi.Can I park at The Kasturi?
Where is The Kasturi located?
The hotel address is KM 32.5, Jalan.Where is The Kasturi located?
About This Property
| Nearest Airport | Sultan Haji Ahmad Shah Airport |
|---|---|
| Distance to Airport | 59.15KM |
| Average Price From | AUD474 |
| Hotel Star Rating | 4 |














