Direct Collective - Lowanna Beach Resort

The location is great, it's just opposite to the Kawana central. Shopping and access to food and restaurants are great. The staff are friendly and helpful, but when I reported that I suffered a cut in a shower through the app, nobody returned a message and nobody cares. The shower tray is installed at elbow height with sharp edges, it's a stupid design and wrong choice of bathroom ware. When I gave the feedback to the reception and avoid responding. No apology.

Nicely designed, very cozy and clean. Spacious toilets. The apt was a dual key with separate entrances. So the washer and dryer has to be shared.

Found dirty syringes and bags with residue of *****. I have had no help from the motel or trip.com they didn't even come remove the needles until over 24 hours after being reported no compensation nothing at all absolutely unacceptable and very dangerous especially having kids stay here.

We needed a single night on the Sunshine Coast and had VERY little choice. The unit was lovely, very clean, well appointed and roomy. It was at the back of the building though so overlooked the car park of the shopping centre and made the price seem a bit excessive. If it had water views it would have been perfect It would have been perfect with water views.

We had such a lovely stay at Lowanna Resort! We originally booked an 18 m² suite, but when we arrived, we were pleasantly surprised to be given a full apartment instead. It was such a nice gesture and honestly made us feel really welcome and appreciated. The apartment was super clean, tidy, comfortable, and had everything we needed. We really enjoyed our stay and felt very comfortable throughout. The location was also great — it was close to the beach, shopping center, and lots of lovely cafés and restaurants, which made everything very convenient. Overall, we had a wonderful experience and would happily stay here again. Thank you for making our stay so enjoyable! ❤️

I didn’t have a great experience at the property as the air conditioning for my unit was operated from other unit I wanted the cooling mode but unite next to me did heating now and I can’t change from my room any controls for air conditioning we didn’t sleep the whole time and our day was ruined. It’s a big issue if you can control your room conditioning

Perfect for our 2 night stay. We had no problems. The place had all we needed as a family of 4 and was close to where we wanted to go. We would stay here again

Really clean room and great pool and reception area would stay here again. Good location too, very close to beach and the shopping centre across the street has everything you need.

The hotel, the room, and the location were all great. However, the hostess who welcomed us was very rude. We had to wait about 10 minutes because no one was at the front desk, and despite that, she did not greet us in a welcoming or friendly manner. That was disappointing, as first impressions matter. This was the only negative point during our stay, but unfortunately it affected our overall experience.