Premium Inn & Suites

Very bad to stay , used bed sheet served , nothing inside room , no hair dryer, very bad , stupid attendance, long waiting at reception to check out . All together very very bad . Canadian government should look this matter and stop their bussiness

Pair building is alright

Great price and location. Ukrainian lady in the front was awkward but nice. Rooms were clean but not having any fridge was shocking.

The wooden room was clean, but it smelled bad; the mattress, pillows, and blankets also smelled foul.

It’s not premium as the name. Beat up motel trying to be a hotel.

Not up to standard

Easily the worst hotel stay I have ever experienced. The room had issues: no trash cans anywhere, the main light switch did not work, blood stains on the bed sheets, and an extremely noisy AC unit. Combined with neighboring units, it sounded like a large truck idling outside the window all night. The far more serious issue, however, was safety. During my stay, I was physically assaulted in the hallway by another individual who appeared to be staying at the hotel. Without provocation, he began punching and kicking me. I defended myself and eventually managed to break away and reach the lobby. What disturbed me most was the apparent indifference surrounding the incident. Staff appeared to be aware there was an ongoing problem involving this individual before the assault, yet no warning was given to guests. Police had already been called by other guests before I reached the lobby after the altercation. Four police officers attended and took statements from me and other witnesses. Despite the seriousness of the situation, hotel staff seemed largely unconcerned by the assault, the police presence, or the impact on other guests. The overall impression was that this was not an unusual occurrence. Afterward, I requested a refund or partial discount given the circumstances. That request was refused. Guests should be able to expect basic cleanliness, functional rooms, and a reasonable level of safety. In my experience, this property failed on all three counts.

Upon arrival and check-in, I found the room to be in an unacceptable condition. The bed linens appeared unclean and showed visible stains, suggesting they had not been changed from the previous guest. In addition, the room and furnishings were worn down, poorly maintained, and did not meet basic cleanliness standards that would be reasonably expected from a hotel listed on *******. Due to the condition of the room, I was unable to stay at the property and had to check out shortly after checking in. I immediately brought these issues to the attention of the hotel reception staff and showed them photographs documenting the condition of the room. Unfortunately, no meaningful resolution was offered, and my request for a refund was refused.

The property was decently good . But the carpets in the entrance in the stairs were older and need to be replaced. The family room that we caught. The beds were horrible. Specially, the mattresses were junk. Pillows were flat as paper. Bathrooms didn’t look like they were even sweep , I would not recommend this place.