Shangri-La Chiang Mai
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Shangri-La Chiang Mai

Renovated in 2025
No. 1 of Family Hotels in Chiang Mai
89/8 Changklan Rd, Tambon, Chang Khlan, Chiang Mai, Chiang Mai Province, 50100, Thailand
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hotel overview picture
Last booked 1 hr ago
Highlights
Free parking
Newly renovated
Ideal location
Varied breakfast
Lots to do
Amenities
Sunbathing area
Outdoor swimming poolFree
Sauna
Spa
Massage room
Gym
Private parkingFree
Priority airport pick-up
All amenities
Property Description
Located in the heart of Chiang Mai and surrounded by stunning vistas of Northern Thailand’s mountain ranges. Shangri-La Chiang Mai offers a family-friendly 5-star experience. With the largest pool in the city, and easy access to the Night Bazaar, Old City, and transport for onward adventures, our hotel is the ideal destination for guests looking to indulge, unwind, discover, and explore. - 277 rooms and suites, 4 outlets, 10 meeting facilities - Family-friendly urban resort set within a culturally city
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8.9/10
Very Good
room is nice. bed is soft. breakfast is good
All 458 reviews
Surroundings
Airport: Chiang Mai International Airport
(5.6 km)
Train: Chiang Mai Railway Station
(3.2 km)
Train: LAMPHUN
(28.3 km)
Landmarks: Elephant Pride Sanctuary
(<100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

10

Premier Twin Room

2 Single bed
58m² | Floor: 3-9
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Room Details
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11

Executive King Suite

1 King bed
86m² | Floor: 7,9-10,12
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Room Details
Check Availability
6

Horizon Club Deluxe Twin Room

2 Single bed
43m² | Floor: 10-12
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Room Details
Check Availability
10

Horizon Club Premier King Room

1 King bed
58m² | Floor: 10-12
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Room Details
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7

Deluxe King Room With Pool View

1 King bed
43m² | Floor: 5-9
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Room Details
Check Availability
11

Premier King Room

1 King bed
58m² | Floor: 3-9
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Room Details
Check Availability
7

Horizon Club Deluxe King Room

1 King bed
43m² | Floor: 10-12
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Room Details
Check Availability
9

Deluxe Twin Room

2 Single bed
43m² | Floor: 3-9
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Room Details
Check Availability
7

Deluxe Twin Room With Pool View

2 Single bed
43m² | Floor: 5-9
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Room Details
Check Availability
9

Deluxe King Room

1 King bed
43m² | Floor: 3-9
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Room Details
Check Availability
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Guest Reviews

8.9/10
Very Good
458 reviews
  • Cleanliness9.0
  • Amenities8.5
  • Location9.0
  • Service9.0
Average for similar properties in Chiang Mai
Most Mentioned
Review summary
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Location: The hotel is conveniently located near the Night Bazaar and old city, offering easy access to Chiang Mai's attractions. Guests appreciate its central yet tranquil setting, making it ideal for exploring local restaurants and markets.(based on 102 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 25, 2025
Big swimming pool for adults and children. Near night Bazaar old street. Very generous staffs. Good fitness room. The hotel allso have table tennis and big chess.
w‍e‍r‍n‍e‍r‍.‍r‍y‍t‍z‍.‍j‍u‍n
November 6, 2025
room is nice. bed is soft. breakfast is good
s‍i‍d‍l
October 1, 2025
Its very near to the night market and lot of restaurants are nearby. Also, very near to old city.
n‍i‍j‍i‍r‍y‍u‍u
October 23, 2025
An absolutely amazing hotel with great service. We really enjoyed our stay!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 23, 2025
The hotel is typical congres Centre. The rooms are not isolated and there is a lot of noise out and in the building.
M‍i‍c‍h‍a‍e‍l‍ ‍L‍ ‍(‍A‍U‍)
August 25, 2025
Great location, excellent service, close to everything, highly recommended.
S‍h‍i‍v‍a‍n‍g‍i‍ ‍I‍n‍d‍i‍a
July 15, 2025
Title: Shocking Experience at a So-Called 5-Star Hotel – Avoid if You’re Indian or Traveling with Kids We stayed at Shangri-La Chiang Mai from 13–15 July 2025 in Room 722 with our 1-year-old baby. We were here to celebrate her birthday and had clearly informed the hotel in advance about a small celebration and decor. Despite a midnight reminder the night before, they said they would only arrange it “by 12 noon,” even after we told them we were checking out by then. At 11:30 AM, they delivered a cake that looked and tasted horrible – completely disrespectful for a birthday moment. The rooms are outdated and not well-maintained. The front office staff was cold, unhelpful, and unprofessional. Breakfast was another letdown — Indian options were terrible: the upma was dry, dosa was cold and bad, tea was awful. The hotel clearly cannot cater to Indian guests. Overall, this is NOT a 5-star experience. It’s not suitable for Indian families, and we left with disappointment and regret. – Anant Khandelwal & Aashka Khandelwal
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 14, 2025
Hotel: Wonderful with an excellent overall experience. • Service: Outstanding services and very friendly, professional staff — they truly deserve appreciation. • Breakfast: The breakfast buffet is excellent and offers great variety. • Free Amenities: • Free water available all day. • Free evening snack buffet. • Facilities: The swimming pool is great and enjoyable. • What’s Missing: It lacks some recreational games such as table football, ping pong, and billiards

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Playground
Water park
Kids' club
Restaurant
中国厨房
Cuisine: Asian, Cantonese, Chinese, Sichuanese
Open for: Brunch, Lunch, Dinner
Business hours: [Thurs - Sun] 11:30-14:00, 18:00-22:00,[Mon - Wed] 11:30-14:30, 18:00-22:00
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Self check-in kiosk

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
THB 1,600.00 (approx. MYR 204.49) per person per night
Extra crib: Free
Children 3 years old and over
THB 1,600.00 (approx. MYR 204.49) per person per night

Breakfast
CuisineWestern, Chinese, Japanese, American, Asian, Continental, Halal, Vegan, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
THB 345.00 (approx. MYR 44.10) per person
Children 12–17 years old
THB 690.00 (approx. MYR 88.19) per person
Adult
Buffet:THB 690.00 (approx. MYR 88.19) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is THB 4,000.00 (approx. MYR 511.22) per night.
Deposit Payment MethodsThis property accepts credit cards, cash and debit cards
Deposit RefundWithin 7 days after check-out

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2007
  • Renovated: 2025
  • Number of Rooms: 277
Phone:+66-53-253888
Email:reservations.slcm@shangri-la.com
Located in the heart of Chiang Mai and surrounded by stunning vistas of Northern Thailand’s mountain ranges. Shangri-La Chiang Mai offers a family-friendly 5-star experience. With the largest pool in the city, and easy access to the Night Bazaar, Old City, and transport for onward adventures, our hotel is the ideal destination for guests looking to indulge, unwind, discover, and explore. - 277 rooms and suites, 4 outlets, 10 meeting facilities - Family-friendly urban resort set within a culturally city

Frequently Asked Questions

What are the check-in and check-out times at Shangri-La Chiang Mai?

Check-in at Shangri-La Chiang Mai is 15:00, and the check-out time is until 12:00.

Is there a pool at Shangri-La Chiang Mai?

Yes, Shangri-La Chiang Mai has a pool.

Is Shangri-La Chiang Mai pet friendly?

No, pets are not allowed at Shangri-La Chiang Mai.

Does Shangri-La Chiang Mai serve breakfast?

Yes, Shangri-La Chiang Mai serves highly-rated breakfast. Breakfast option(s): Western, Chinese, Japanese, American, Asian, Continental, Halal, Vegan, Vegetarian.

How much does it cost to stay at Shangri-La Chiang Mai?

Prices at Shangri-La Chiang Mai are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Shangri-La Chiang Mai?

The closest airport is Chiang Mai International Airport, and it is about 14 mins from hotel by car (5.6 km).

What is Shangri-La Chiang Mai cancellation policy ?

Typically, cancellations of Shangri-La Chiang Mai can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

Which popular attractions are close to Shangri-La Chiang Mai?

Shangri-La Chiang Mai nearby attractions include Elephant Pride Sanctuary, <100m from your search (straight-line distance).

Does Shangri-La Chiang Mai have airport shuttle service?

Yes, Shangri-La Chiang Mai has airport shuttle service.

Can I park at Shangri-La Chiang Mai?

Yes, Shangri-La Chiang Mai could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact Shangri-La Chiang Mai.

About This Property

Nearest AirportChiang Mai International Airport
Distance to Airport5.8KM
Nearest Train StationChiang Mai Railway Station
Distance to Train Station3.18KM
Average Price FromMYR1157
Hotel Star Rating5