Rosapetra Spa Resort

everything was amazing! especially the views, service, food

The best spa facilities in Cortina area. We booked suit and a room. The room is very comfortable for a young adult. The suit though, with the bed area upstairs, is not too comfy, not roomy, narrow stairs, small living area, and low height upstairs bed area.

We were very happy with our stay. The hotel is clean and the staff is extremely friendly, knowledgeable, and helpful. The concierge was extremely helpful to us in an emergency when our rental car broke down. You will definitely enjoy your stay here!

My husband and I stayed at the Rosapetra Spa hotel for 3 nights while visiting the Dolomites. The hotel is absolutely beautiful, the rooms are spotless and comfortable. Breakfast at the hotel was excellent with a wide variety of items to choose from. We also ate dinner at the restaurant which was very good. The location was ideal to easily drive to many hiking trails and towns for shopping and restaurants. The spa was fabulous with full access to the pool and saunas. In addition to staying at a beautiful hotel, the head concierge, Canio, was absolutely fabulous! He suggested 2 fantastic restaurants, made the reservations for us and helped with our daily hiking itinerary. He was by far the best concierge we have encountered in many years of traveling.

Unfortunately I have to give The Rosapetra a very unsatisfactory review. The first room the front desk showed us when we arrived, was an inner corner room with a very limited view of the valley and mountains. The room was extremely small and stuffy. We asked if another room was available for our stay. The only room that was available was a suite which we paid extra for but it was only available for two of the four nights of our stay. Which meant we would have to interrupt our vacation, pack up, move and unpack, which we agreed to. They told us another deluxe room could become available and they would offer it to us. After two days we packed up and went out for a day of biking. On our return the front desk escorted us back to the same room (Room #10) that they offered us two days before, knowing how displeased we were with it! Not even mentioning that they couldn't give us another option. We voiced our disappointment again! We were tired and drenched from biking in the rain so we took the room. We talked about leaving a day early and went back to the front desk and asked if we could get a full refund for the next night. The woman at the front desk assured us multiple times that we would and that our travel agent needed to call them, since it was booked and paid by them and the Rosapetra would give us a full refund for the last night. We went out for dinner that night and packed up. The next morning we were checking out (a day early) and the front desk, again assured us once she spoke with our travel agent we would get the refund. We would have NEVER checked out if we weren't getting refunded. We would have stayed last evening. Later that day our travel agent called us stating that the Rosapetra will not be giving us a refund and that the front desk never said we would get a full refund. We were SHOCKED. It wasn't a language barrier as she said it multiple times! Since our stay in August, we have been in contact with The Rosapetra through email with the Operations Manager. He would not give us a refund. His only solution was to give us a credit for one evening in 2026. We will not be going back to Cortina in 2026 as we live in the United States. This solution was not acceptable to us which we told him. He wouldn't budge and that was his final offer. This is very disappointing! Although this is a lovely hotel and the staff was pleasant we would not recommend staying here.

The Front desk team is helpful, kind and for the most part attentive. The Concierge is ALWAYS missing in action, and it is unclear why Management is not willing to make a change. Housekeeping is good and attentive. The SPA has a "stuffy" team that should be more in tune with the relaxed-chic tone permeating the property. Rooms are very small, some offering air conditioning, some not. When hot, sleeping with open windows is a must. The restaurant offers a solid breakfast. Dinner offers small portions when compared to other venues such a RA STUA, EL CAMIN, etc. Service is friendly under Mr. Gaetano's supervision. Location is good, 20 minutes walk from the center of Cortina. Awful traffic due to constructions in preparation for the 2026 winter-Olympics.. Truly a nightmare.