Riad Salam Fes

You need to walk a little bit from the main street to get to the “golden door” of this riad as the lanes are so narrow. So if you have luggage it is best to find a porter with a cart. They hang out near the roundabout on the main street. The public areas of the riad are beautifully decorated and worth seeking out. Many spots for lovely photos. If you book here be sure to look at the room first before you accept it. I first had room #3 which was like a no-tell-hotel type room, furnished with old furniture, a broken down sofa, and rough wood shelves for the closet. The bathroom was large and nice nice. My guide requested another room for me, and I moved to #34, smaller, but tastefully furnished with a small bathroom. I was there three nights.The guide had the suite across from me, #35. The buffet breakfast is good and if is a nice day, take your plate outside to the rooftop terrace. Know that the woman by the buffet looks like a cashier, but she is custom making Mlawi bread - a delicious traditional bread. I didn’t discover this until the last day. The hotel is a collection of several buildings and it is easy to get lost. Don’t be shy about asking someone in reception to show you to your room. Wi fi îs good.

We went to the riad for a dinner reservation and wished we had stayed there. The property is stunning and the service is on a very high level. Salma gave us a tour of the various areas of the riad and then had the best table by the pool beautifully set up for our dinner - she was so kind and welcoming, and so was our waiter (Azim?). The food was amazing too and the prices were very reasonable.

Rustic classic moroccan riad. Lobby is gorgeous due to a total renovation some years ago. However, the rooms do not reflect the same detail of attention. The room and bathroom is very basic. Shower head and faucets are not securely fastened and the shower is in desperate need of an upgrade. Breakfast buffet is ample and service is excellent. We were part of a Gate 1 trip and our group dinner of couscous was excellent. I would have preferred something upscale

We left our bagagge in recepcion. When my bagagge came to our room , somebody had opened my bag and had stolen some money into my wallet. Hotel manager didn't hear our complain. Besides, our romms semmed dirty and poorly maintained. Brekfast served with little disere

My only wish is that our tour operator had chosen the Salam Fez for our stay. As it was we enjoyed a wonderful day cooking and eating with the help of the delightful staff - especially Lena who guided us in buying our ingredients in the souk and Ayesha for the preparation experience. Meanwhile we gasped at the opulence of the public rooms, the magnificent tiling and woodwork and ate our meal in the exquisite pool atrium. All the staff were attentive and pleasant. Other reviews and tips were highly amusing as these entitled guests have obviously not experienced the real Fes or Morocco!!

The hotel is beautiful and overall it was a good experience. The food at the restaurants was very good. (The chicken pastille is fantastic.) It does have some notable deficiencies, however: 1. WiFi is terrible. Literally no wifi signal in our room and dead spots around the hotel. Only the main lobby had decent wifi. The tv in the room had many channels but only a few worked. 2. The spa is one small, dark massage room with two tables and through that the hammam. There is no separate shower area for use before or after your spa treatment unless the treatment itself is the hammam. The massage tables have no hole for the face to breathe through, so face-down treatment is very uncomfortable. There is very little privacy to change out of clothes other than a tiny bathroom in the treatment room. After your spa treatment, unless you change back into your clothes at the spa, you have to walk thru the lobby in a bathrobe to get to your room. My wife did the hammam (wash and scrub) and said that was a good experience. I had a regular massage, which was amateurish and not worth it in my opinion.