Echo Suites Extended Stay by Wyndham Nashville/ Gallatin

The room was very clean. The building is just a few months old, but it already is showing wear in public spaces. The parking lot, foyer, and hallways are dirty, dusty, and stained. The road leading to the hotel does not yet have the final coat of asphalt, so the manhole covers stick up dangerously so you may need to dodge them to avoid damage to your car’s undercarriage. The water pressure on the 4th floor is the worst I have ever experienced at a hotel in 50 years, but it stays hot for the 30 minutes it will take for a 5-minute shower. The walls are not sound-proof, so you can hear conversations next door. The staff were nice. There is a 24-hour vending machine and exercise room on the ground floor, and a 7-Eleven within an easy 250-yard walk.

Awesome!!!

We reserved an assessable room. The bed was less than 18” off the floor and we struggled to get up and down. Also the bed frame was bent allowing the mattress from to fall another inch or two when there was weight on the left side of the bed. We were waiting for it to collapse during the night. Also the commons area was right outside our door. It was noisy up to 3:00am. We like the location near our daughter’s home and have stayed before. Between the noise and the bed we may have to rethink our next visit.

At first glance, the room is nice. However, the television didn't work and after a long day of traveling, the wife and I just wanted to see the local news. Called front desk, and was never fixed. After exploring the area the next day, TV was still not working. Front desk said the manager would be in at 9pm to fix it. At 11PM, the manager called after we went to sleep and said she got there late and was not told about the previous night. Poor communication. Unresolved issues. Bed mattress not very comfortable. Won't be trying ECHO Suites again. Such a disappointment from a Wyndham property.

I my experience, I arrived very late, past midnight because a was working and upon reaching the room (it looked great and clean), there wasn’t even a single bottle of water…..I decided to go downstairs and buy one from the vending machines, buy they wouldn’t accept my purchase or my card

It needs to state in the ads that they provide no extras such as coffee pot silverware plates pots etc. that there is no linen changes for 2 weeks etc

I specifically reserved an accessible room, but when I checked in none were available. I need to sit while showering, but the check-in staff said they didn't even have a portable shower seat available. This is a terrible bait-and-switch for people with accessibility needs!

The staff was very welcoming and accommodating. Very easy to check in and out.

Room floor was dirty on our first day. Staff was pleasant but not very helpful. Our entry cards were deactivated last night, 12 hours before check out. Elevator broke twice in one week. Water shut off one day and we were not made aware of Fire alarm testing.