Melia Grand Hermitage

God place for family

This was my second stay at the hotel. Again I am fully satisfied! Perfect option for family vacation! Great place with many interesting things to do. Amazing animation team with a lot activites during the day! Every day there is a different spectacle at the stage :). Rooms are clean and with great view. Food is perfect and varied :) Keep this high level in future!

Good hotel, what you would expect from a 5 star hotel. They have a small restaurant that provides late breakfasts after the main restaurant has closed. Dinner finishes at 9pm, which is early for a 5 star hotel - they should have a late dinner restaurant, like the late breakfast one. I left a valuable item in the room - Vladimir Radev (Guest Relations Manager) was extremely helpful in helping me to get it back.

I highly recommend this hotel; it is clean and very spacious, and the service is excellent. A huge thank you to the entertainment team (Eli, Eve, Wiki, Miro, and Stanlay)—they are the best entertainers I have ever met. Thanks to them, the nightly parties were a real pleasure. The only downside is the food—sometimes cold or lacking seasoning—but the hotel's entertainment is top-notch. Atmosphere is legend

I would like to extend a huge thank you to the entire animation team—especially Ela, Eva, Viki, Miro, and Stanley. They did an amazing job ensuring my stay would be a memorable one for years to come. They are incredibly dedicated and professional, and it is clear that they truly love what they do. Warm regards to the whole team!

We spent one week at Melia and we had such a great time! The rooms were very clean and spacious, food at the restaurant was amazing and different every day. We want to say a big thank you to Stenly, Miro, Vicky, Eva and Eli from the animation team! They were amazing and we had so much fun with them during all the activities they were doing! The night shows were also amazing! Our vacation was unforgetable and we are for sure coming back next year!

⭐️⭐️⭐️⭐️⭐️ O experiență minunată și un personal extraordinar! Am avut o ședere foarte plăcută la Melia Grand Hermitage, iar ceea ce a făcut această experiență cu adevărat specială a fost profesionalismul și amabilitatea personalului hotelului. La plecare, din neatenție, am uitat la hotel un rucsac alb în care se aflau lucrurile fiicei mele. Am fost foarte îngrijorată, însă am primit imediat ajutor și suport din partea hotelului pentru a încerca să recuperăm lucrurile uitate. Aș dori să îi mulțumesc în mod special domnului Vladimir Radev, care a fost extraordinar de empatic, serviabil și prompt. A verificat situația, a ținut legătura cu mine și s-a implicat personal pentru ca lucrurile fiicei mele să ajungă înapoi la noi. Pentru noi a însemnat enorm, mai ales pentru că era vorba despre lucrurile unui copil. Este foarte reconfortant să întâlnești oameni care nu își fac doar meseria, ci aleg să ajute cu adevărat atunci când un oaspete are nevoie. Datorită implicării domnului Vladimir și sprijinului oferit de hotel, am reușit să recuperăm bunurile uitate. Îi mulțumesc din suflet lui Vladimir Radev pentru răbdare, empatie, promptitudine și pentru faptul că s-a implicat atât de mult în rezolvarea situației. A fost un gest care ne-a făcut să apreciem și mai mult hotelul și oamenii care lucrează acolo. Recomand cu drag Melia Grand Hermitage și, în mod special, oamenii care demonstrează că ospitalitatea înseamnă mai mult decât un serviciu bun — înseamnă grijă, înțelegere și omenie. Mulțumim, Vladimir! ⭐️⭐️⭐️⭐️⭐️ A wonderful experience and truly exceptional staff! We had a very pleasant stay at Melia Grand Hermitage, but what made our experience truly special was the professionalism, kindness and genuine care shown by the hotel staff. Unfortunately, at check-out, we accidentally left a white backpack at the hotel containing some of our daughter’s belongings. I was very worried, but the hotel immediately offered help and support in trying to recover the items we had left behind. I would especially like to express my sincere gratitude to Mr. Vladimir Radev, who was incredibly empathetic, helpful and prompt throughout the entire process. He checked the situation, kept in contact with me and personally helped make sure that my daughter’s belongings could be sent back to us. This meant a great deal to our family, especially because the belongings belonged to a child. It is truly reassuring to meet people who do more than simply perform their job — people who genuinely care and are willing to help when a guest is in need. Thanks to Vladimir’s involvement and the support of the hotel, we were able to recover the belongings we had forgotten. A heartfelt thank you to Vladimir Radev for his patience, empathy, kindness and prompt assistance. His involvement made a real difference to us and left us with an even greater appreciation for the hotel and its wonderful staff. We highly recommend Melia Grand Hermitage, and especially the people who show that tr

Great hotel, very clean, very kids friendly, highly recommended. Worth taking We stayed in the Level suite, amazing view and you hear the sea at night (there is a net on the balcony door). The food is great including steaks and grilled fresh fish etc. Ice cream, pizza and burgers non stop between meals . I esp want to thank Viktoria at the level reception, Radi, Alina , Tetyana , Adham and Ashish from the restaurant , and the chefs Antonii and Boyan. And all the animation and kids club team, they were all amazing.