Movenpick Centaurus Islamabad

I recently had the pleasure of staying at the Mövenpick Hotel Islamabad, and I must say it exceeded my expectations! The hotel's infinity pool is a true gem, offering breathtaking views of the city. The spa facilities are also top-notch, providing a tranquil oasis to relax and unwind. The staff were friendly and attentive, ensuring a comfortable and enjoyable stay. The hotel's ambiance is modern and elegant, making it an ideal choice for both business and leisure travelers. If you're looking for a luxurious and relaxing getaway in Islamabad, I highly recommend giving Mövenpick a try. You won't be disappointed!

This is how I was infected in sleeping their beds. Not at all a good experience. You should compensate .

Staff was so cooperative and the room was furnished each and every thing was perfect

Excellent service!

Attentions Smokers! You need to go outside every time you want to smoke. Everything else was perfect.

I am writing to express my deep dissatisfaction with my recent stay at your hotel. I had initially booked a Deluxe Category Room (Room No. 313) with specific requirements, including the expectation of a room with a hill view. However, upon check-in, I encountered multiple issues that caused great inconvenience. The air conditioning in Room 313 was not functioning properly, making the room uncomfortable, and the bathroom facilities were not up to the standard that one would reasonably expect from an establishment of your standing. Due to these shortcomings, I was relocated to Room No. 501. Unfortunately, this change did not resolve my concerns, as this room did not meet my requirement of having a view, which was a key reason for selecting your hotel. I was given a city view wity damaged glass windows. I had clearly communicated my preferences in advance, yet they were not honoured, leaving me extremely disappointed with the level of service provided. It is unacceptable that despite raising these issues, no satisfactory resolution was offered during my stay. As a paying guest, I expect that my needs and requirements are treated with importance and professionalism. Sadly, this was not the case, and I felt that my concerns were not taken seriously by the hotel management or staff. I would like to formally register this complaint and request that it be escalated to the appropriate level of management for review. Experiences such as mine not only reflect poorly on the hotel's reputation but also result in a loss of trust and goodwill from guests. I hope you take this feedback seriously to prevent similar situations in the future. Regrettably, I must inform you that I will not be visiting your hotel again, nor will I recommend it to friends or family. This experience has left me thoroughly unsatisfied. I expect a prompt response from your side regarding this matter. Unsatisfied Guest,