Mamilla Hotel

It’s a modern and very sleek beautiful hotel. The employees are nice and helpful. However, the spa and gym are out of the hotel. You need to cross a bridge over the Mamilla Mall to get there but entering back, you need to ring the intercoms. The spa is very good, they give 10% off to hotel guest and the prices are very good once you convert it to dollars. The breakfast is a big buffet and is included in the stay. Overall, I would give the hotel a 4.8 star rating. We had a beautiful view of the old city. The hotel is located in the center of Jerusalem so you can get to places easily.

We arrived on Friday and it is Shabbat for Jewish People. The hotel have no hot food for dinner from Friday sundown to Saturday all day. Because it is kosher. Breakfast is mainly veggie, salad, cereal, fruit. Egg is being served from Sunday to Thursday. The service in breakfast is below par. People won’t come to refill your coffee unless you flag them down. The service on rooftop restaurant is not good, we waited an hour to get someone to order food and drinks. The location is very good.

The Mamilla Hotel is exceptional in every sense of the word. It has a prime location on cosmopolitan Mamilla Avenue. A gentle stroll will bring you to the Jaffa Gate of the Old City. The ancient history of Jerusalem is at your doorstep. The Mamilla Hotel was a safe haven in the midst of the war with Iran. The staff went above and beyond to ensure that everyone was protected. I’m filled with gratitude towards the entire Mamilla team for demonstrating genuine compassion. The level of care was extraordinary. Special thanks to Rachel Varnai, Director of Guest Relations and Delegations, Faris, Hamza, Hamzeh, Mark, Mohamed, Osama, Samer, Stephane, Yatreb, and the entire Front Desk team. You are phenomenal. The quality of food at the Mamilla Hotel is magnificent. Each morning a sumptuous breakfast buffet awaits you with a superb dining staff attentive to your every need. One has the option of dining al fresco in a beautiful courtyard that evokes peace and tranquility. The array of food on Shabbat is all the more spectacular. I also dined on Shabbat at two other well-regarded hotels in Jerusalem. While each buffet was wonderful, the Mamilla’s was by far the best. The restaurants at the Mamilla Hotel are incredible. The rooftop has sweeping panoramic views of the Old City walls. The Happy Fish restaurant is a source of joy. They have such mouthwatering dishes. The aesthetic of the hotel is beautiful. The design of the lobby is of note. It unites ancient and modern Jerusalem. I loved every detail of my room. It was exquisite. I can’t speak highly enough of the Mamilla Hotel. I look forward to many future stays. It truly is a home away from home in Jerusalem.

We needed a calm escape and Mamilla Hotel turned out to be perfect for it. The hotel is with its white Jerusalem stone and the architecture style is impressive from the inside and outside. Thought the restaurants were closed on Shabbat in the restaurant the large room, the impressive bath room, tab, the indoor pool and sun deck made up for the lacking. Also, the service in the hotel was so good!! We felt very welcomed and at ease. Faris at the front desk made our stay even better with his kindness and attention. Thank you also Mark from front desk for your help and kind service! We will definitely be back.

Mark was extremely helpful throughout my stay and very accomodations. Hotel was great location central to many areas walking distance.

The best part of the experience was how well we were taken care of by Mr. Faris at the front desk. The hotel is spacious and the breakfast buffet is fantastic