Luxus Grand Hotel

Pretty much spot on. Location isn’t bad but it’s not amazing either. But it’s perfect for everything else. Great team, simple check in and check out and everyone was really nice. Rooms were spacious and very clean. Good air con in the room and a very comfortable bed! Highly recommended.

Worth money👌

I would not recommend staying at Luxus Hotel. The bathroom in our room had black mold in the shower, which was unacceptable for any standard of accommodation. At breakfast, we felt extremely uncomfortable as people openly stared and even took photos and videos of us while we were eating, and no staff intervened. The pool area was also poorly managed, with two men smoking and swimming in their street clothes. Overall, this was a very disappointing and unpleasant experience, and certainly not what we expected from a hotel of this supposed quality.

Please don’t be misled by the pictures shared on social media. The hotel’s exterior and entrance are quite underwhelming—dark and uninspiring. Even the lobby felt like a letdown, decked out in traditional Lahori bling (and I say this with no offense to Lahore). Now that the rant is out of the way, here’s a breakdown of our experience: We arrived very, very late as our motorway drive took forever due to a few unexpected stopovers. However, the hotel valet greeted us with a big smile, and the bellboy promptly helped with our luggage. Throughout our stay, the staff remained helpful and courteous (perhaps taking a cue from their Hunza hospitality experience). The welcome drink tasted like a poorly mixed version of Tang which was definitely not pleasant. Our initial room was small and not to our liking, but thankfully, the front desk quickly arranged a switch that suited us better. The new room had an incredibly comfortable bed that gave us a great night’s sleep. Unfortunately, there were a few issues. There was no fruit basket in the room (as promised), and it only arrived the next day after a call to the front desk. The shower was of poor quality, the sink fixture was broken, and there was a strong, unpleasant smell in the washroom. To make matters worse, our room overlooked a dump site. I honestly wonder if the hotel could purchase that plot and turn it into something useful—maybe an outdoor restaurant or an extension of the property. On the brighter side, the breakfast was excellent... hearty, fresh, and energizing. We didn’t get a chance to try anything from the à la carte menu, but the morning spread made a solid impression. The pool area, unfortunately, needs serious attention. It’s poorly lit, lacks an on-duty lifeguard, and the water could use more chlorine. The billiard table was another disappointment, with broken cue sticks and worn-out balls. Now, the big question: Would I stay at Luxus Grand again? Answer: Absolutely. Why? 1. Prime location—right in the city center 2. Very affordable rates 3. Safe and secure parking 4. Friendly, helpful staff 5. Excellent breakfast