45 Park Lane-Dorchester Collection

Location and Views: Guests consistently praised the hotel's prime location in Mayfair, offering stunning views of Hyde Park from its spacious, modern rooms. The proximity to central London attractions like Mayfair and Marylebone is highly appreciated.(based on 1 review)

One of the finest hotel experiences I have ever had was at 45 Park Lane. The service is simply on another level, from the reception to the smallest details. The reception and service team are extremely refined in their approach and make every guest feel truly at home. Both the daytime manager and the night duty manager were highly professional, warm, and genuinely attentive to guests’ comfort. After seven years since my last stay, I returned to find that the standards had not only remained the same but had become even better. It truly feels like a royal treatment, where every need is met with the utmost care. The concierge team is strong and efficient, and the staff are far from transactional their genuine goal is guest satisfaction. Even when offered tips, they shy away with modesty and self respect, which reflects a unique culture of service that makes you feel like you are among family. The cleanliness and luxury of the hotel are on a remarkable level, and every staff member, without exception, embodies respect and courtesy. A moment that stood out was the warm welcome from the Lounge Manager, who offered my family and me an exceptional dinner while we waited for our room to be prepared. His hospitality and generosity were truly memorable and a perfect example of authentic, high-level service. I must also highlight the butler team: on the first day, Mohammed provided us with exceptional service, assisting with unpacking and ensuring every need was met, greeting us with warmth and care. On the second day, Hamza proved to be equally outstanding kind, professional, and helpful. He even solved a restaurant issue for me and quickly arranged the booking when my phone would not connect, making everything seamless and stress-free. In short, 45 Park Lane is not just a hotel; it is a complete experience of luxury, warmth, and outstanding professionalism. Whenever I return to London, it will undoubtedly be my first choice, because here, guest comfort and satisfaction come above everything else.

The hotels is amazing, but I want to mention that the butler team was exceptional especially Hamza he was very helping and always checking on us. All the staff was amazing