Sonesta St. George Hotel - Convention Center

This is a pretty good hotel in Luxor. The rooms are average, but I'm giving it five stars because they offer a felucca ride for just $7 per person. The hotel service is also quite good, and there's a Chinese restaurant across the street with decent food. The location is also alright. However, a special friendly warning: the old man who runs the felucca is a scammer. He offered to take us to see Nile crocodiles for 100 RMB, saying it would take an hour and a half. I immediately envisioned wild crocodiles, but I was completely duped. We ended up seeing the single captive crocodile from the pictures for 100 RMB.

Three of us booked a deluxe room overlooking the Nile, which came with a very large double bed. The extra rollaway bed was provided free of charge. The balcony offered an absolutely stunning view of the Valley of the Kings, which was truly breathtaking. It's also worth mentioning that the hotel's breakfast was delicious. On our second morning, we were heading to the Valley of the Kings early and wouldn't have time for breakfast, so we asked the front desk if we could take it away. To our surprise, they packed each of us a huge breakfast box containing bread, pastries, a small drink, and water. When we returned, it was still breakfast time, so we even managed to enjoy another meal at the breakfast restaurant. Aside from the water in the toilet being a little yellowish on the second day, our overall experience was excellent!

Although we had booked for two people, the reservation was only for one, but they were able to accommodate us. It was a shame that we ended up with a duplicate hotel booking because of this belated adjustment. We wanted to use the pool, but a local kept bothering us to buy drinks, and even after declining repeatedly, they were persistent. By the time they finally left, the sunset was gone, so we barely got to swim.

Extremely satisfied! This hotel feels like a completely different world from the outside. The service, location, room size, and views are all top-notch. A special, heartfelt thank you to Manager Wahid, who provided us with the utmost assistance. Our flight was delayed until 8:50 PM, and after a hot and tiring day visiting the temples, we had nowhere to go. We asked the front desk if we could pay for a late check-out, and dear Manager Wahid immediately offered us a complimentary extension until 5 PM! I was not only shocked but also incredibly grateful when I heard that! I will strongly recommend this hotel to all Chinese and international travelers. They truly care about their guests, a world apart from those who try to scam you outside. You definitely won't regret coming here!

The hotel was very generous with an upgrade for us; one of the rooms was upgraded to a suite, which was very spacious and had updated facilities – really nice. Breakfast was your typical Western spread, enough to fill you up.

The hotel balcony offers a great view of the Nile River, and it's not far from Luxor Temple. The pool also faces the Nile, making it a fantastic hotel. From the room, you can even see towards the Valley of the Kings.

I suddenly felt compelled to write a review here in Hurghada. Checking into a new hotel yesterday, the housekeeping staff knocked on our door and warmly asked if we needed anything. This reminded me of Mr. Saleh, the housekeeper at a Luxor hotel, who made me feel completely at home. Since I love towel animals, I left a note and a tip asking if he could fold a crocodile for me. After a day out, I returned to find a huge elephant on the bed! And a cute doll sitting next to it 🪆, which made me incredibly happy. Mr. Saleh probably saw the Jellycat elephant on my bed and folded a similar one based on my preference☺️. The next day, he folded a crocodile 🐊 and a monkey 🐒 hanging from the light. Returning in the evening, it was another surprise! Walking into the bathroom, there was a small fresh flower 🌸 in a cup, instantly brightening my mood, and all my fatigue vanished. On the morning of check-out, I received another swan 🦢. During our stay, he promptly replenished our toiletries and kept the room spotless. If you choose to stay here, Saleh will undoubtedly provide you with the best service. That morning, after a long drive without eating anything, all I wanted was to check in quickly. However, I waited for over half an hour for check-in with no progress. The Trip.com customer service was very responsive and helped us resolve the issue immediately. Thank you to the curly-haired lady at the front desk who upgraded our room. I love the papyrus paintings in the room; they are exquisite and not easily found or bought in tourist areas. The room facilities are excellent and well-designed. In a limited space, everything you need is there. I could comfortably sit in front of the mirror to do my makeup and sit on the sofa to eat hotel food. The wet and dry separation in the bathroom is well done, and the lighting is good. I especially like that I can choose to turn off individual lights instead of just one master switch. However, other service staff we encountered at the hotel were quite cold. When asking for our room number at breakfast, their expressions were indifferent. Walking into the restaurant, the staff were very cold. One lady, not wanting us to sit at an un-set table, suggested we sit at a table she designated with cutlery. We still sat where we chose, and she showed impatience. For the next few days, she would just glance at us expressionless and walk away. When there was no cutlery on the table, I had to find someone to set it for me; so many staff in the restaurant saw me standing there with a need but wouldn't actively set the table. The managers in suits only asked European and American guests if they needed anything. During our four-day, three-night stay, not once did they speak to us. The front desk staff on the day of check-out were also very cold, only saying 'finished, bye bye' to me. At the other hotels we stayed at in Egypt, the staff were all very friendly, making us feel welcome and happy. So, I believe that no matter how good the hotel facilities and cleanliness are, mutual respect between people is more important. Therefore, I want to thank Mr. Saleh again and hope he encounters more appreciative guests. BTW, housekeeping staff are very busy every day, and extra requests increase their workload. A proper tip is a form of appreciation for them ❤️

This is hands down the best hotel I've stayed at in Egypt, even though it wasn't the most expensive. The rooms are huge and spacious, and they even come with a balcony overlooking the Nile River. All the toiletries you could need are provided, and it's conveniently located for getting around. The hotel has clearly put a lot of effort into its decor, with many ancient Egyptian paintings. The third photo shows the view of the Nile from the hotel's balcony.

To be honest, it wasn't particularly memorable, just okay. I'm giving it a good rating out of habit, because you can't really be too picky in this place. However, Trip.com customer service was very quick to resolve an issue. The front desk couldn't find my booking, but Trip.com's customer service handled it quickly and even offered compensation. Thumbs up to the platform!