Britannia Sachas Hotel Manchester

Disappointing experience: Paid for a room with windows, got given a windowless room We booked and fully prepaid for a room for 3 guests with windows. After a long 16-hour flight, we arrived at the hotel at 11:30 PM, only to be told that our room had been given away. The hotel claimed their last check-in time was 10:00 PM, after which they reassign rooms. Instead, we were placed in a windowless room, despite the clear price difference between room types. After we raised a complaint, the hotel offered us complimentary breakfast as compensation, but it did not make up for losing the specific room category we paid for after an exhausting journey. Would advise future guests arriving late to contact the hotel in advance to avoid losing their booked room.

Stayed for one night for a concert. Location was good, bus and train stations close by.

Disappointing Return Stay – Poor Standards and Uncomfortable Beds Having had good experiences at Sachas Hotel Manchester Piccadilly twice before, we booked two rooms for a 2-night stay. Unfortunately, this visit was very disappointing. Room Setup: Upon check-in, the TVs in both rooms weren't working properly (though fixed later that night), and neither room had a phone to contact the front desk, which is very unusual. Management should ensure rooms are fully ready before guests arrive. Beds & Service: One double bed had a very hard spring mattress with only a thin sheet. When I asked maintenance for an extra duvet to cushion it (like the other room had), the staff member dismissed it saying it was "new," promised to check at the desk, but never returned. Housekeeping: Staff refused to clean or tidy the room, stating housekeeping only happens after the third day. Leaving rubbish in the room for the entire stay without even emptying the bins is completely unhygienic. Given our previous positive visits, this experience was very frustrating. Between the lack of room checks, missing phones, hard beds, and rigid housekeeping rules.

It was fine but no ventilation system it was hot inside

The hotel was basic but clean.The rooms were extremely hot and uncomfortable to sleep in even with 2 fans on.Central location

I CAN EARLY CHECK-IN WHEN I REACHED,BECAUSE Hotel already prepared my booking room. I also left the luggage storage although CHECK-OUT time is 10am. Thank

good room and location in city centre. Good transport and you can walk in all the shops around