Niagara Falls Marriott on The Falls

The view of the waterfall from the room was fantastic! Absolutely amazing! As for everything else, don't compare it to 5-star hotels in China. After all, Canada is a great place for business, very laid-back, with little competitive pressure. Wi-Fi costs extra, parking costs extra (CAD 70/night), bottled water costs extra, and remember to leave a few dollars for daily housekeeping. Overall, it was okay. I stayed at a few Marriotts on this trip, and the one at Niagara Falls was pretty decent, comparable to a 3-star hotel in China. At least it was quieter than the Marriott near Parliament Hill in Ottawa, without the noise of renovations or the strong formaldehyde smell. And the front desk service here was more professional than the Indian lady at the Marriott near Toronto Airport, who had an inexplicable sense of pride. A heads-up to everyone booking Marriotts in Canada: if you're offered a newly renovated room, definitely decline it. The formaldehyde smell is too strong, and you'll feel noticeably uncomfortable after two days.

The room overall was quite comfortable, and the bedding was good. However, hotels in North America tend to be more basic and simple compared to what you find domestically. The pricing on Trip.com was strange; booking in advance was actually more expensive than booking last minute. What's really nice about this place is that you can see the waterfall right from the elevator lobby. The breakfast was also a pleasant surprise, with a good variety of options and tasty made-to-order omelets.

The location is excellent. We booked a room with a waterfall view, and we could see the waterfall right from our room. Actually, even rooms without a direct waterfall view can still enjoy it from the hotel's elevator viewing platform, which is great. Perhaps on the day we checked in, several large tour groups arrived, making the hotel lobby chaotic. We waited a long time for the elevator. We had breakfast vouchers included with our room, but they expired before we could use them, and the restaurant front desk wouldn't refund them, nor would Ctrip. The restaurant food was delicious. However, the Starbucks downstairs had rather poor service. After buying food and drinks, I asked for a cup of hot water and they wanted to charge me for it. The front desk said it was free, but I just gave up on it. I don't know if they provide different services to different guests, but I wasn't impressed. I kicked the foot of the bed with my slippers multiple times, and it hurt like crazy. This is a significant design flaw, especially with children around, it could cause serious injury. The staff, however, were excellent. The lock on my luggage broke, and a maintenance guy found tools to fix it, which was fantastic! 👍

Pretty perfect, with just one minor flaw: the cleaning staff knocked on the door too early in the morning.