Four Seasons Hotel Philadelphia at Comcast Center

One of the nicest, if not nicest, hotels I’ve ever stayed in. Service is fantastic, hotel is so beautiful, views are incredible. Hotel pool was magnificent. Food and drinks also very good. It’s expensive, but worth it.

Stunning hotel! Absolutely gorgeous reception and lounge area! Rooms were top tier and beds were incredible comfortable. Would give 10 stars if I could. Customer service was amazing and all bar/restaurant staff were wonderful. Great service!

I have previously visited the Four Seasons Hotel Philadelphia at Comcast Center for (quite fancy) holiday parties, but this was my first visit as an overnight guest. The hotel is new and quite beautiful. Even the elevator ride to reception (located on the 60th floor) from the ground floor of the building is impressive, with glass on the outside of the elevator allowing you to see the Philadelphia skyline off in the distance as the buildings below appear smaller and smaller as the elevator rises. My hotel room was so nice that it reminded me of my room at the St. Regis Bal Harbour Resort in south Florida. A wonderful, large bathroom, and amazing shower, along with picturesque views east and west from my north-side facing hotel room located 54 floors about Center City Philadelphia. As others have noted, getting to and from your room at this hotel is a bit involved, in that you head up from the ground floor entrance to the 60th floor before switching to a separate elevator bank that will take you to your room after you tap the card on the sensor. The actual rooms are located on the 48th to 56th floors of the building. And to leave the hotel, you do this same process in reverse, first heading up to the 60th floor before taking the elevator with the wonderful views back to the ground floor. In the event of a power outage, without elevator access, I'm not certain how anyone unable to climb 50 floors of stairs would get to their rooms here. My room was quiet, the bed was so comfortable, and the TV and internet worked great. Both are connected to Comcast's network, so you can get all the TV channels imaginable, as compared to those hotels where you are fortunate to get just a handful of options. If there is any legitimate complaint about this hotel, it is that it is so darn expensive to stay here. I was fortunate to be able to take advantage of a negotiated rate that an organization I belong to offers, so the stay ended up costing me somewhere between 35 to 40 percent of the normal rack rate, which usually ranges here between $1,200 to more than $1,300 per night. It is notable that high-end visitors to Philadelphia can support that rate and keep this amazing hotel so fully occupied, but that definitely does seem to be the case. For me, I simply could not justify paying those regular rates to stay here, but at my heavily discounted rate I certainly look forward to my future stays. My only other complaint, and it is a very minor one, was that the hotel was unable to accommodate my request for a 1 p.m. late checkout, instead of the normal noon checkout, because of how fully occupied the hotel was expecting to be. Pretty much every other hotel I have stayed at in recent memory has been able to accommodate at least one extra hour past normal checkout. Instead, I checked-out around 8 a.m. and left my bags at reception on the 60th floor. As promised, my bags were moved and securely stored on the ground floor of the building, so that I could pick them up w

I had booked a junior suite for 3 nights (pay 2 get 1 free) at 1500$ a night for early August via the Four Seasons app. Check-in on 60th floor is impressive with sweeping views of Philly. That was the only nice part of my “stay”. When checking in, there was a lingering fish odor in the reception due to the restaurant nearby. My suite (5402) was cramped, with tiny windows, adjacent to the elevators and with limited views. I immediately asked to change suite and ended up visiting 4 seperate suites (additional 300$ a night) and panoramic rooms. All felt cramped, with poor room/suite configuration. I left the hotel and booked at the Rittenhouse Hotel nearby (Rittenhouse floor) where rooms and suites are clean and spacious. Four Seasons Philly seems targeted towards business people visiting Philly rather than loyal customers. Price for tiny rooms and cramped suites are excessive. The views - some of the adjacent buildings and air conditioning systems - cannot justify everything and anything. When I complained about limited size of rooms and views, I was told that the Presidential was available. I was also told that limited room and suite sizes are a common complaint. My advice: have a drink at the Four Seasons and spend your money elsewhere for larger rooms. This is not NYC and 1000$+ a night for cramped rooms is a NO!