Best Western Plus Renton Inn

I was very impressed by the breakfast which is complimentary to hotel guests. The dining area is clean and well-organized.

everything's g3 breakfast is really, really good. the biscuits and gravy is best. the cereal is very fresh and there are 4 options for the juice bar including P.O.G.

The breakfast was very good the area was very clean the food was fresh every morning. The staff was friendly and helpful.

The morning front desk staff was unprofessional and unwilling to assist with my room key issue. I had to reset the key three separate times, and even then it still would not open the door. Despite the ongoing problem, she did not offer to check the key herself or issue a new one. Instead, she appeared more focused on having a personal conversation with the cleaning crew or personal friend at the hotel! Additionally, the room was not properly cleaned. The bed sheets and pillowcases were dirty, with noticeable red stains, and they were not replaced during my stay. Housekeeping also failed to remove the trash or replenish bath towels. As a result, I had to go down to the front desk at 11:10 PM to request clean towels myself, which was highly inconvenient. Overall, the lack of cleanliness and poor customer service made for a very disappointing experience.