Fairmont Vancouver Airport

I am almost a month late in writing this review, but I would still like to give a heartfelt shout-out to the wonderful team at Fairmont Gold. Prior to our stay, we had informed the hotel of our late arrival outside the usual check-in hours and included some questions regarding Fairmont Gold services and benefits. Unfortunately, our follow-up email was overlooked, which led to some miscommunication during check-in. However, the customer recovery service was truly top-notch. The team handled everything professionally, responded swiftly, and resolved the issue efficiently — a level of service that truly reflects the standards we expect from a premium Fairmont Gold experience. We stayed one night in Fairmont Gold, and it was an absolute dream stay, especially for aviation enthusiasts. The views were perfect, and the Gold team’s service was exceptional. What impressed us even more was the Manager’s follow-through. He personally took the initiative to look into what had led to the miscommunication and came to apologise to us later in the day. During our stay, one of us was also feeling unwell, and when we happened to meet him in the lobby, he remembered us from our earlier interaction and kindly offered to assist by arranging some medicine for us. These thoughtful gestures truly reflected the genuine care and attentiveness of the team. Thank you, Fairmont, for turning what started as a small hiccup into a memorable stay. The premium paid for the Fairmont Gold experience was truly worth every penny, and we sincerely appreciate the hospitality. We look forward to returning again.

The Fairmont has a quiet relaxed atmosphere perfect for the hurried travel that needs a little rest and relaxation before taking flight again. The rooms are comfortable and quiet enough to rest through the continuous flights happening throughout the day and evening. The gym was a surprising find to unwind the muscles after a long flight. Overall I enjoyed my stay and will return again.

Great stay inside the airport. If you need to take a flight stay here you will be just right away your check in counter.

Very comfortable beds, friendly helpful staff across board. Small swimming pull, hot tube didn’t work.

The idea of viewing the tarmac at a hotel room is fascinating! The room (Deluxe King) is very spacious, beautiful and clean. I don't find the room noisy despite the location. I had my cat with me and cat litter, litter box and bowls were provided and prepared in advance. I love the brand and scent of the toiletries provided, le labo Rose 31.