Courtyard Tacoma Downtown

We stayed here for one night. The stay was fine overall, but it felt like some attention to detail was lacking. The hotel was quite busy, with what seemed to be a large group of high school students in town, so that may have been part of the problem. We checked in, and weren't given a platinum welcome gift/points. This isn't all that important, to me, but was perhaps an indication that the (very friendly) staff were busy. Then, even though our reservation clearly stated that we had 3 people and needed a king + sofa bed room, when we got to our assigned room, it had only the king. We called the desk and found out we'd been given an accessible room, so had to carry our luggage all the way back to the lobby, then get a new room assignment. This one was correct, and once we got to the correct room, it was comfortable enough, with a nice bathroom. The start of the stay felt a bit disconcerting, though. The hotel location is nice, with restaurants as well as the Museum of Glass within walking distance. Parking is somewhat annoyingly located across the street, and even for self-parking cost $19 (valet was even more). There was some road noise audible in our room, which we were able to mute with a white noise app from my phone. Overall our stay here was fine, but we've stayed in hotels and even Courtyards that we liked better.

I stayed at the Tacoma Marriott for one night while renovations were being done at my house. It was a solo stay, and the experience was very pleasant. The check-in process was smooth and easy, and the staff were welcoming and efficient. The hotel had a warm and clean atmosphere, which made the stay comfortable and relaxing. exactly what I needed for a short overnight stay.

I am very upset that they came in my room before checkout with the do not disturb sign up.

I chose this hotel mainly for its location, but overall the stay was disappointing. The air conditioning made a constant whirring noise whenever it was on, which made it hard to relax. The pillows were flat and flimsy, and the provided toiletries were empty upon arrival. Even the microwave was unusually loud when in use. Unfortunately, the rooms are not well soundproofed—we could clearly hear our neighbors arguing through the walls. I expected a higher standard of comfort and quality for the price and brand reputation, but this stay did not meet those expectations.

The staff was outstanding customer service was amazing and the room was very clean. Our stay was very pleasant and sweet loved it. Thank you!

Rooms were large, clean. Had fridge and microwave, close to where we needed to go while visiting Tacoma. Staff was kind and helpful. Only down side was restaurant not being open at certain times.

Every staff member was great! Super accommodating and supportive while we stayed in town while a family member was going through a medical emergency.

The staff is really great and the bed is quite comfortable. You really can’t beat the location if you’re working downtown or attending an event at the convention center.