Hotel Principe

Good location with 5mins walk to train station,really small and old room even though renovated shower. Overall it's not good enough.

Terrible stay, avoid this hotel at all costs! 1. No porter service upon arrival. We had to carry heavy suitcases up stairs by ourselves, and the whole room is extremely old and shabby. 2. Official check-out time is 11:00, but our room power was cut off at 10:30 sharp. No air conditioning, impossible to charge phones, extremely hot inside. 3. A housekeeping staff burst into our room without knocking or permission. My friend was using the toilet and got badly frightened. When I questioned her about the early power cut, she only replied in Italian that I couldn’t understand. I asked her to speak English, yet she said she couldn’t and rolled her eyes with an extremely rude attitude. 4. On the way down to reception, the elevator suddenly lost power and trapped us inside; staff barely helped us open the doors later. 5. I explained all these issues to front desk when checking out, but they looked confused and offered zero solutions. They only said they would check with colleagues and never followed up with us. The service, facilities and management are all unacceptable. I will never book this hotel again and do not recommend it to anyone.

Hotel location near Santa Lucia station is perfect for travel, and grand canal is just at the front so perfect view during breakfast and chill out night. The room is very artsy, nothing to complain. Top of the money for this hote

This was one of the most expensive hotel we have paid for during our Italy trip but the one with the worst check-in experience. As we saw reviews on Google that luggage has been stolen before with no camera to track, we wanted to lock our 2 luggages together for storage as the room was not ready. But the hotel staff became really defensive and did not allow us to do so, claiming that it’s difficult for him to handle for storage. The hotel even provided a slip that hotel declines all responsibilities of baggages. They do not want to bear responsibilities yet did not allow us to take basic precautions with our belongings. After sometimes debating with the reception and the staff, they finally allowed us to do so but gave really black faces even when we try to take picture of our luggages in the lobby. Upon returning from our long day of walk, the positive note is that the reception and the staff handling our luggages have a much more positive attitude and were more helpful. There were a lot of small stairs to our room so the staff assisted with the luggages. The main good thing is that this hotel is really near to Venezia Santa Lucia station and you do not need to carry luggages for a long distance across bridges. Facility is actually quite old and basic but at least clean. Breakfast view next to canal is good. Recommend for a short 1 night stay at Venice but we will likely not return again.

Very close to St Lucia station and do not need to carry the luggage over the bridge which is really a plus point. Hotel located in a very vibrating area with lots of shops around. Although most of the buildings look old but the internal of the room is well maintained and pretty clean.

Hotel is near to train station which makes it easy. It'll be great to have shower curtain in the bathroom to block water from splashing on the floor.