Malmaison York

The room was relatively spacious, especially the bathroom, which also had a beautiful design with hot water for showers. I arrived early and was able to check in since a room was available. The location is excellent, right next to the city walls entrance, perfect for a walk around the city. I didn't require housekeeping during my two-day stay, and the hotel even gave me a £15 voucher for the restaurant downstairs, which I used for coffee and drinks. Very satisfied.

The hotel location is excellent. It's a 3-5 minute walk from the train station, and right next to the city walls – you can even see them from your room window! York Minster and Shambles are only about a 5-6 minute walk away. The staff are really friendly, and the facilities are quite new. The rooms are spacious, and the bathroom has a separate wet and dry area, which is a great design. I'll definitely stay here again on my next visit.

The hotel is very close to the train station, about a 5-minute walk through the city walls, which is very convenient. York city isn't large, and most attractions and shopping streets are within walking distance. We booked two rooms and arrived a little after 2 PM. The front desk initially thought we only had one room and assigned us a room on the first floor, ignoring our request for a higher floor. When I told him we had booked two rooms, he then said the other room could be on a higher floor, but we couldn't get the keys until after 3 PM. So, we had to take all our luggage to the first-floor room first. As soon as we opened the door, there was a strange smell, which got a little better after turning on the air conditioning. Since we were only staying for one night, we didn't bother to discuss it further. When we returned in the evening, we picked up the keys for the second room, which was on a higher floor. The cleanliness was noticeably better than the first-floor room, and there was no strange smell. Both rooms were quite spacious, which was a plus. Breakfast was semi-buffet style; you could order one hot dish, and then help yourself to bread, fruit, and other items.

The room was spacious and bright, with a stylish and modern decor. It's also a pet-friendly hotel, super close to York Station. Stepping out, you're right by the city walls, which is a popular photo spot. Overall, a great experience.