Had an awesome memorable stay!

My stay in BWH was originally from 25th-28th June 2023. I chose the high floor Deluxe Sea View room for my work & silent retreat. I was given such an awesome room that I extended my stay till the 30th. Though the room is a little dated & the safe box was not in operation, I was glad the important amenities like hot water, mini fridge, and WC were all functioning very well. Despite a slight ta-da-ta-da sound from the aircon dart, a didi-didi-didi sound from the table digital control gadget, I was too overjoyed with the spacious clean room and the awesome sea view that those minor sounds weren't affecting me. I literally could stay indoors the whole day. The hotel staff from Reception, Concierge, Housekeeping, Cafe & Kitchen crew, poolside Maintenance Supervisor & workers have been very friendly, warmth and helpful. Mr Dinanath, a concierge staff from Nepal, has been extremely helpful to me & with his professional attitude & passion, he is a gem in the Hospitality Industry. I also had the privilege of getting to know the GM, Mr Loovi, on my last day. It's rare to meet a very humble, friendly, genuinely warmth, helpful, meticulous, and service-yet-people-orientated GM in the Hospitality Industry nowadays. 👍 Being a rare solo female traveller (though a seasoned one esp to Msia & having tried many hotels in JB), I must say that everyone I encountered in BWH has contributed to creating great memories in my trip. It's like being in a 2nd home, away from home. The breakfast spread was good enough for someone who has given up on waking early for many hotels' breakfast offers. Pls don’t expect an array of 50 dishes. It is not a buffet lunch/dinner. The spread is in a good portion enough for you to skip lunch! My favourite dishes are Kari Ayam, Nasi Lemak, Porridge, Mini Ayam Sausages, Fried Mee & Watermelons. Thankfully, the coffee is satisfying to my particular standard 😉 The hotel is huge & I was glad there is a quiet lounge area by the Salt n Pepper Cafe where I could spend 2 hours in silent retreat, looking out beyond the Straits of Johor. The staff in MeiSan Szechuan Restaurant are very friendly too. The view from the open pool at level 7 is breathtaking; making me feel as if I'm on top of a castle 🫠 I love the fact that the polished granite made the interior of the hotel still standing grand. As travellers, it is often too easy to travel like a Police Inspector, always looking out for flaws to raise. If we want hotel standards to be like our homes, then travelling is not for us. If we think we are entitled to everything pose just cos the Hotel's is 4*-5* - yet we are paying a decent room rates - then we ought to just opt for the top notch hotels. The key factors as a traveller are: be realistic, be gracious, be appreciative, be nice (if something isn't working well & u need help), and be adaptable. At least, BWH is working hard on improving their standards especially after the long pandemic. Where Berjaya Group is concerned, many of us know their attention to service standards, won't go wrong. Thank you, Berjaya Waterfront Hotel, for the memorable experience. I am already making plans to visit soon & to visit my new friends 😄