Signal Coverage
Sri Lanka Installation Count: eSIM supports multiple deletions and installations on the same device, up to 5 times
Communications Carrier
Mobitel (4G)
Signal Coverage
Sri Lanka Installation Count: eSIM supports multiple deletions and installations on the same device, up to 5 times
Communications Carrier
Mobitel (4G)


[eSIM Usage Conditions]
1. Device supports eSIM functionality
Check method: On the phone dialer interface, dial *#06#. Generally, having an EID indicates support for eSIM. If there is no EID, eSIM cannot be used.
2. Phone is not carrier-locked
Check method: Confirm with your carrier whether your device is carrier-locked.
*Please check if the above conditions are met before purchasing. eSIM can only function properly if all conditions are satisfied.
[Setting Up eSIM]
eSIM can only be installed under a stable network connection. Therefore, please plan the eSIM installation time reasonably according to the plan validity period before departure (it is recommended to install it within 6 hours before departure). Avoid installing too early, which may cause the plan to expire prematurely and affect usage.
[Enable Data Roaming]
Please ensure the "Data Roaming" option for the eSIM is enabled.
[Maintaining Fair Internet Usage Principles]
To maintain internet connection quality and uphold the Fair Usage Policy (FUP), telecom companies worldwide may sometimes impose data restrictions on customers who use a large amount of internet data within a short period. This may lead to internet access failure or slower speeds. To ensure your normal internet connection, please try to avoid prolonged video watching/downloading, software updates, sharing your internet connection with others (hotspot), or other data-intensive usage behaviors.