Pick-up and drop-off services outside the designated area are available for an additional charge
1. Pick-up and drop-off at your specified location within the Third Ring Road.
2. If your hotel is located outside the Third Ring Road, you'll need to proceed to the nearest pick-up point such as a subway station, Bell Tower, or Giant Wild Goose Pagoda area. You may also contact customer support in advance for assistance.
3. During peak travel periods including summer/winter vacations, Labor Day, National Day, and Lunar New Year holidays, departure times will be 30 minutes earlier than usual due to increased passenger volume.
4. After booking, your travel concierge will call you between 10:00 AM and 10:00 PM the day before your trip to confirm travel details. Please keep your phone accessible. If no contact is made within this timeframe, please contact online customer support or call the emergency contact number.