9.5/10
The dining experience is generally positive, with guests enjoying the buffet breakfast and variety of meal options. The hotel offers complimentary afternoon tea and dinner, which are noted for their abundance and quality.
9.5/10Guests commend the hotel for its comprehensive facilities, including a gym, swimming pool, and museum. The rooms are generally described as spacious and well-appointed, with quality bedding and amenities that enhance the comfort of the stay.
9.6/10The hotel maintains a high standard of hygiene, with rooms and common areas consistently described as spotless and well-kept. Guests appreciated the attention to detail in cleaning and the provision of fresh fruits and toiletries.
49.6/10The hotel offers an impressive service experience with a dedicated team of over 30 staff members providing timely responses and personalized attention.
59.6/10Guests frequently praise the warm and attentive service provided by staff, particularly front desk personnel like Zoe and Kiko. The staff is noted for being professional, responsive, and accommodating, enhancing the overall stay experience.
69.5/10Guests appreciate the hotel's modern amenities, including spacious rooms, well-equipped fitness center, and swimming pool. The hotel's executive lounge and garden-style design are well-received, contributing to a relaxing and comfortable stay.
79.6/10The staff are consistently praised for being warm, attentive, and professional, providing efficient check-in/check-out processes and personalized recommendations. Special mention is given to Sakura and Bingyue for their exceptional service.
89.6/10The hotel is ideally situated near MixC and various attractions like the TV Tower and Natural History Museum. It's a short walk to the subway, making it convenient for transportation and exploring Xi'an's landmarks.
99.6/10Breakfast is highly praised for its variety and quality, featuring both Western and local Xi'an specialties. Guests appreciate the fresh-pressed juices and diverse options that cater to different tastes.
109.7/10The breakfast offers a delightful mix of Western and local options, with special mentions of excellent cocktails and coffee. Evening treats like sweet soup enhance the dining experience, making it memorable for guests.
Achieved a 2-year streak on the annual lists
