Sekitaitei Ishida

Service Quality: Guests consistently praise the exceptional service, noting the staff's attentiveness and warm hospitality. The personalized and friendly approach is highly appreciated, making guests feel welcomed and cared for throughout their stay.(based on 2 reviews)

My husband and I were on our way to Shirahone Onsen but the roads were closed due to Typhoon Mawar, so we had to find a place to stay along the way. We arrived after 5 hours of frustrating and difficult driving, unannounced. The staff were a bit surprised to see us since this is not the kind of place that has unannounced guests arrive during a typhoon, but were very welcoming and accommodating. We stayed in room 106, which was extremely spacious (large living room, separate bedroom, many small art/decor displays, dressing room, toilet room, bathroom, and separate cypress bath area, two gardens). It was a palatial traditional tatami room, very well-maintained, clean, with lovely decor and plenty of amenities. The hotel itself is huge and very beautifully decorated, with a Noh stage. The night of the typhoon, amazingly, there was a traditional Japanese drum show. The breakfast was served in a separate tatami room in the restaurant, and was very extensive. The hotel staff were wonderful. All in all, it is a great place to stay if you are looking for a traditional Japanese experience (which we were!), and was an amazing place to spend the night of the typhoon.