Botanik Platinum Hotel

I am writing this to warn all families, especially those with children. Our son had a minor foot injury on the beach. We went to the hotel doctor just for disinfection and band aide. The physician exaggerated the situation, said the boy needs to be seen by a hospital physician to make a shot of tetanus vaccine and possibly apply some stitches. He convinced that everything is organized, no worries, they will take care of everything including transportation. It turned out to be an ambulance car. At the hospital, I learned that the clinic was private (the doc at the resort didn't tell us it was a private one... where state health insurances are useless). They charged us 600 Euros for a single tetanus vaccine and a poorly applied band aide (no stitches were needed). They wouldn't even give me information about the vaccine, let alone a label on a paper, until I specifically asked and insisted to get a packaging from it. I discovered it was a simple tetanus booster that would have cost us in our country 45 Euro including the nurse injection work. The doctor administered it without the Tetanus-Immunoglobulin serum, which is medically required for a new vaccination. This means the 600 Euro 'treatment' was medically inappropriate and left our son unprotected, endangering his health. Transportation back was in a regular minivan and we waited for 40 min to collect about 8 other patients - they were dropped at 4 different resorts. This is not an isolated incident; it is an organized operation. They can rest assured authoritative bodies will be notified of our case. I just hope this won't happen to other guests who still decides to go to Delphin Botanic Platinum hotels/resorts.

Labai geras viezbutis, aptarnavimas super geriausia ka galejom patirti. Mūsų šeimai labai patiko! Our stay at Botanic Platinum Hotel was amazing! The food was delicious with a great variety every day. The hotel has a beautiful, well-kept territory and relaxing atmosphere. Everything was clean, comfortable, and perfectly organized. Highly recommend for a peaceful and enjoyable vacation!

The hotel was nice and clean, the rooms were as expected and I was provided with all the necessities as expected, couldn't fault the service of the staff one bit during my stay, they were all very friendly and professional and were always more than happy to help. There is a number of delicious À la carte restaurants all situated within the hotel and they were phenomenal, my two personal favourites being the Mexican (Sabor restaurant) and the Italian (Vivaldi restaurant). However, the Italian did have the upper hand in my opinion. First off, let’s start with the starter, I opted for “three-coloured tortellini”, it was phenomenal, the best tortellini I’ve ever had, was stuffed with a lovely ricotta cheese and was in a sauce that had a very subtle flavour profile yet complimented the tortellini perfectly, already off to a 10/10 start. Next up we had a grilled ribeye steak, it came with the most amazing mashed potatoes that tasted sensational, the steak itself was covered in a demi-glace sauce that was phenomenal when paired with everything on the plate. The ribeye earned a solid 10/10 and as if that wasn’t enough, I finished my plate and the server came back and said “another?” and genuinely gave me another plate of ribeye steak, phenomenal service, phenomenal food, 11/10. And the finale of all finales, a chocolate lava cake, that came with stracciatella ice cream and oh my word, it was sweet, it was chocolatey and it was oh so perfectly balanced. A perfect conclusion to an outstanding meal, you guessed it…. 10/10

We have spend a wonderful time in Botanic Platinium. The food was exceptionally good! Rooms were always clean, minibar was refilled daily. The crew of the hotel made their best to make every moment the time of our life. We will definitely come back!

Just got back from 2 weeks at this hotel and it was fantastic. The hotel is immaculate, wide variety of food, always something to eat and fantastic cocktails! The staff work so hard and the cleaners are the stars of this hotel - they do such a great job. Daytime entertainment is plenty although the evening entertainment could be better. My only criticism is the A la Carte restaurants, not much difference than eating in the main restaurant. Would definitely recommend.

Amazing family holiday. Lots of different pools/beach area. You can choose if you want something lively or relaxed. The staff make sure you are never without food/drinks and there is so much choice. At the pool, they have a team of roller blading waiters, but there are loads of bars/cafe areas you can go and sit too. The spa was fantastic. We paid €70 each for the Turkish Hamam and massage. The hotel was immaculate. At the pools, there are staff cleaning non-stop, so you never see any rubbish and no flies or insects. Housekeeping clear any unattended towels and belongings from sun loungers between 8-8:30am to make sure everyone has the opportunity to have a sun lounger. There is a shuttle bus which goes to Side and Alanya 9:30-14:30 and 20:30-23:30. There is no charge for this and it’s a super service if you’d like a morning or an evening exploring outside of the hotel (as there’s not much directly outside of the hotel). The only couple of suggestions I have which could have been an improvement for us, was the a La carte restaurant bookings. You have to join a queue at 9am every day if you want to book. I don’t want to spend my time on holiday doing that and the new app to book from midnight didn’t work for us. We therefore, never went to these restaurants. The second thing is the sofa beds in the rooms. These are small and very hard. They are not comfortable to relax on when not sleeping either as there is no headboard. Finally, the staff work so hard and are always so helpful and friendly. Thank you for giving us a lovely holiday.