The Ritz-Carlton Bal Harbour, Miami

Environment: Guests frequently praise the hotel's beautiful sea views and serene setting away from the bustling South Beach. This tranquil environment is complemented by nice beaches, providing a perfect backdrop for relaxation.

During our first stay at this property, we had an amazing experience. Upon check-in, we were warmly welcomed by a lovely lady at the front desk, who provided us with information about the resort fee, which we fully utilized. We thoroughly enjoyed the beach chairs, the daily desserts served at dinner at the beach house, and the excellent food service and like I stated before, we had a wonderful dinner at the beach house and the food was very good. Initially, we booked a coastline view room with queen beds, but as platinum elite members, we were upgraded to a guest room with two queen beds offering an ocean view on the 10th floor, room number 1015. We were immediately impressed by the room, particularly the beautiful balcony and the bathroom, which we considered the highlight of the property. It was delightful to take a bath while enjoying the skyline view, and we had no complaints about the room. The beds were very comfortable, ensuring a great night’s sleep. On the second day, we requested a late checkout at 4 pm, which was accommodated as part of our platinum elite status. We appreciated this and took full advantage of the pool and beach during the day. However, we encountered issues with our keys not working for beach access and the pool, requiring reprogramming . We suspect this was due to ongoing construction and property enhancements, so be aware of potential noise during your stay . Despite these minor issues, we thoroughly enjoyed the property and are eager to return soon. The Ritz Carlton Bal Harbor did an excellent job maintaining cleanliness and providing exceptional service throughout our stay. We had a fantastic time and look forward to visiting again in the near future.