Holiday Inn Bangkok

Friendly and Attentive Staff: Multiple users praised the service, citing staff as polite, helpful, and attentive to their needs. The concierge, front desk, and dining staff were specifically noted for their efficiency and friendliness.(based on 198 reviews)

Pros: The hotel location is convenient, great amenities nearby and excellent services and hospitality. However, I do not recommend you to stay at this hotel, unless you prefer a super soft bed for your holiday rest. This is solely based on my experience: I do not recommend to stay in room 3XX, north wing, if you are ever being offered/assigned. The bed and pillow were so soft, way too soft infact, for any proper rest. I fell sick on the second night out of six nights booking due to improper rest. We have feedback to concierge for a change of room with a firmer bed, and the staff mentioned all the rooms have the same type of bed. He offer to let the housekeeping to make the bed firmer and to provide firmer pillows. The pillows are as flat as you can imagine after lying on it. When the housekeeping came to make the bed firmer, he place a wooden plank on top of the bed and laid a bed sheet over. We rejected it, who thought to be sleeping on a piece of wood. Then the staff proceed to flip the bed over and gave an extra blanket to cushion over the hardback of the bed. It was a much better alternative than sleeping on the soft bed and pillow. But definitely not comfortable. Never expected a hotel bed to be so soft. It felt as though the bed has not been replaced for over 30 years, that kind of softness. Totally provide no support. Booking a hotel, the very least expectation is that the bed provides support and a good rest. Not sure about other rooms, but this is definitely not a room you want to stay in during a holiday break.

Definitely will come again and wfh at the club level 🤩