Parc Hotel Germano Suites & Apartments

Service Quality: Guests frequently praise the friendly and helpful staff, emphasizing attentive service that enhances their stay. This is particularly noted during breakfast and interactions around the hotel, creating a welcoming atmosphere.(based on 1 review)

​We are a family with a small child (2 years old) and endured a complete nightmare at Parc Hotel Germano Suites. This "resort" does not meet 4-star standards, and the photos used by Loveholidays are grossly misleading. ​⚠️ WARNING: NOT SUITABLE FOR CHILDREN IN AUTUMN/WINTER! ⚠️ ​ DANGEROUS TRANSFER AND HEALTH RISK ​Exposure to Cold: We arrived with our toddler. Due to a prolonged wait at reception, our child became overheated/sweaty indoors. We were then transported to our apartment via an open golf cart in temperatures around 0°C, exposed to cold wind. Transporting a sweaty child in these conditions is irresponsible and dangerous to his health. ​Climate Control Chaos: The centralized heating control is absurd. One night the room reached over 25°C, only to be abruptly switched off during the night, causing us and our child to wake up cold and unwell (sneezing and sniffling). ​MAJOR HYGIENE AND QUALITY FAILURES ​Unsanitary Conditions: The bathroom was left full of hair, and the towels were stained and yellowed. This is unacceptable for any accommodation. ​Substandard Rooms: The apartment was old and poorly maintained, and featured an actual garage door in the middle of the living room. ​Missing Amenity: The promised baby cot was missing. ​ We confirm that a friend, a guest in a neighboring room, also complained and was refused contact with a manager. ​Conclusion: ​We paid £679 for two nights for a ruined trip where we were exposed to health risks and unhygienic conditions. This "hotel" is unsuitable and potentially dangerous for families with young children outside of the summer season due to the poor infrastructure and management.

This hotel exceeded our expectations. Our suite was comfortable and clean and perfect for our family of two adults and two teens. The views were stunning, a wide choice available at breakfast and staff helpful and friendly. We loved the cocktails at the rooftop bar and enjoyed our evening meal in the restaurant. Only a ten minute walk into Bardolino, perfect location on the lake. We will be back!