Hotel Splendid

Great experience, and it absolutely gave me the rich and elegant vibe of Lake Maggiore. The hotel is grand and the room was posh

My intended booking was at splendid hotel in lugano but once I went there I realised that it was at baveno 😅 ,so I took a taxi for 350 euro to go there . The front desk upgraded my rooms to lake views for 80 euro/night. The gym is for 12 euro /person, the breakfast is about average nothing special. The front desk are nice people but they put an extra service charge for that(optional). The view from the balcony was beautiful.

We had a room overlooking the car park and a busy road. This hotel charges for EVERTHING. So be prepared. You can hire a brolly for EUR2.50. Our room came with a kettle and 1 teabag each but no milk or milk powder. I asked the desk for an extra tea bag and I was sent to the bar where I was given 2 teabags, 2 empty cups and half a glass of milk, this cost me EUR5.00. The village is a 10 min walk away but does not offer a lot. Can highly recommend the pizza place. EUR25 for a large pizza. (il Portico) Rooms are clean and serviced daily. There is a water filter station in the lobby which was not working. We were given a bottle of water on day 1 but had to pay after that.

Beautiful hotel right on the lake, we stayed 4 nights on a tour. The hotel is about 10 minutes walk from town along the waterfront, so much better than the footpath by the main road because of noise and speed, The hotel is in 2 seperate buildings, one on the lake and the other behind next to the busy main road. We were in the second block but the road wasn’t a problem inside as the windows are double glazed. This is a 4 star hotel and it lives up to this but is a little let down by the service, like table was not laid for breakfast and you get the feeling the staff are a bit self important. Our room was great, huge room with 2 balconies and good lake views. Before booking check the prices as rooms can be quite expensive.

Great hotel with spacious clean rooms, a private beach and pool and great facilities. Super friendly and helpful staff. Only downside is slow wifi :)

I'll start with tye good things: the hotel is very elegant and luxurious. Our room was OK, not the best, definitely not for the price, but it was clean abs comfortable. The hotel has a beautiful spaces outside overlooking the lake and a nice outdoor pool. The water is freezing and even on a hot day, it's quite impossible to enjoy it. We are a family with a 7 year-old and it was a mistake on our part to book this hotel. There is absolutely nothing for kids to do over there. If you are an older couple on vacation and want to relax or read and have the extra money, then you'd enjoy it. It's not for families. It's important to note that the hotel charges 20 Euros per day for parking in their own parking lot. Not 20 Euros for the entire stay, but per day I found it quite rude, which is why I chose not to pay the 5% service they add to the final bill as a non mandatory payment. On a bad weather day I asked if we could use the indoor heated pool of one of the other hotels in the same chain and they were gracious and allowed us to use it for free. We went there and tye pool was freezing cold. It was indeed indoor, but not heated, so what's the point? I also tried to book a massage at the spa and there was only one hour available the entire day. So I tried to book it for the next day, again, just one hour available during breakfast. It seemed as if they had only one massus. A hotel of such a level and quite pricey, should make more efforts to give value for money. So overall it's partly my fault that I booked it because I was excited about the private beach and the pool, which were hardly used, and especially as there are a selection of beautiful hotels in the area with better prices, but it felt that there is guest relations and they didn't care much if we're happy. Their breakfast was good and as stated, the views of the lake and the public areas beautiful and well maintained.