Haven Riviera Cancun
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All properties in Benito Juarez

Haven Riviera Cancun

Renovated in 2024
No. 13 of 4-Star Select Hotels in Quintana Roo
Carretera Federal #307 km. 335, Juárez, Benito Juarez, Quintana Roo, 77500, Mexico
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hotel overview picture
Last booked 18 hrs ago
Highlights
Airport pick-up available
Free parking
Lots to do
Ideal location
Sparkling clean
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Amenities
Golf course
Outdoor swimming pool
Private beach area
Beach volleyball
Diving
Snorkeling
Horse riding
Sauna
All amenities
Property Description
'As Extraordinary As You - A beachfront sanctuary of luxury and sophistication awaits you at Haven Riviera Cancun. An adults-only, all-inclusive resort located between Cancun and the Riviera Maya. The spectacular views of the sparkling Caribbean Sea will inspire you in every moment you will spend in our 250 acres of beautiful landscapes.A place that breathes intimacy, style, glamor and an exclusivity that will make you feel as if you had a small corner of the coast of Mexico just for you.'
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9.0/10
Great
Cleanliness9.1
Amenities9.1
Location9.0
Service9.1
All 104 reviews
Surroundings
Airport: Cancun International Airport
(13.2 km)
Landmarks: Olympic Pool
(1.0 km)
Landmarks: Unique Day Club @ The Grand
(1.2 km)
Landmarks: Beach The Grand at Moon Palace
(1.2 km)
Landmarks: Adult Pool At The Grand moon
(1.2 km)
Landmarks: Play Room Nizuc
(1.8 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

6

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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6

Pure Wellness Junior Suite Partial Ocean View

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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7

Serenity Club Romance Jr Suite Ocean Front

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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4

Junior Suite Swim-Out Partial Ocean View

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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7

Serenity Club, Two Bedroom, Master Suite, Ocean Front

Bedroom 1:2 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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5

Serentiy Club Junior Suite Swim Out Ocean Front

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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5

Junior Suite Swim Out Garden View King

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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4

Serenity Club Partial Ocean View King Bed Junior Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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6

Serenity Club Ocean View 2 Queen Beds Junior Suite

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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5

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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6

Serenity Club Junior Suite Ocean Front

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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5

Junior Suite with Garden View

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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5

Serenity Club Ocean View King Bed Junior Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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5

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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5

Romance Junior Suite Partial Ocean View

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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4

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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5

Romance Junior Suite Swim-Out Partial Ocean View

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
7

Presidential Suite (Serenity Club Ocean Front)

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Serenity Club, One Bedroom, Master Suite, Ocean Front

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
6

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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Guest Reviews

9.0/10
Great
104 reviews
  • Cleanliness9.1
  • Amenities9.1
  • Location9.0
  • Service9.1
Average for similar properties in Benito Juarez
Most Mentioned
Review summary
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Location: The resort is conveniently located close to CUN airport, providing easy access for travelers. Despite the proximity to neighboring resorts, the beach feels private, enhancing the overall guest experience.(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 19, 2025
Comida es no buena
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Y‍a‍n‍g‍y‍a‍n‍g‍y‍a‍n‍g‍y‍a‍n‍g‍y‍a‍n‍g‍y‍a‍n‍g‍y‍y‍y
October 20, 2023
無敵推薦,封閉式度假屋,出行有點麻煩但是真的就一條龍服務!吃的也都可以,還有好幾家特色餐廳可以挑選。
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_‍W‍e‍C‍h‍a‍t‍2‍9‍2‍8‍7‍6‍*‍*‍*‍*
November 23, 2023
都很不錯!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 18, 2025
Excelente hotel, buena ubicación, servicio, comida, la atención del personal es muy buena, y el trato del staff hace la diferencia, sin duda volvería
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S‍c‍h‍o‍l‍l‍e‍y
September 19, 2025
We just got back from a 8 day stay. The service was wonderful and food and beverages great as well. The hotel is not huge which makes everything easily accessible. Strongly recommend upgrading to Serenity Club because of the extras that you receive
C‍h‍r‍i‍s‍ ‍C
September 11, 2025
Rooms are amazing The property is very clean The staff is very friendly and welcoming The food was fantastic The only draw back to this property is the ocean and the amount of seaweed. Oscar was an amazing server Pedro was a great bartender We will be back
a‍n‍d‍r‍e‍a‍z‍a‍f‍1‍1
August 29, 2025
Haven is an elegant and upscale resort!! Service was incredible, everywhere. A special thanks to Claudia, Monse and Cut at Mocaccino Cafe, and Pedro (Pool Bartender) for their exceptional service. We'll be back!! :)
E‍x‍p‍l‍o‍r‍e‍0‍4‍1‍7‍6‍9‍1‍5‍1‍3‍6
August 19, 2025
Unfortunately it’s our last night at this amazing resort! This was a special holiday for us as we were renewing our vows, we had the help of Itzel who was phenomenal, she really did go above & beyond for us arranging our vow renewal. Including in the package we had use of the bridal suite which was stunning! I had my hair & make up done by Nataly, she did such a lovely job of my hair & make up and made me feel so special. Arturo the photographer @picturesofyou and his partner took the most stunning photographs of our special day We also had a private dinning experience at the fire pit after our ceremony on the beach that was such a beautiful experience, Rudolfo and Alexjandro, were very good at looking after us , the food they brought to us was so delicious! And our glasses were always full. The main pool is lovely with bar service, Moses was our server he was fantastic he was always walking by and asking if we would like another drink. After our meal at night we always went to the lobby bar to have a few drinks Edgar and Patty were just lovely! And there was always great live bands on by the bar area that were really good. Thank you everyone for making this holiday a memorable one, we had the best time and we will definitely be back! Thanks Alison & Colin

Services & Amenities

Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children are not permitted to stay at this property

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2018
  • Renovated: 2024
  • Number of Rooms: 404
Phone:+52-998-8899600
'As Extraordinary As You - A beachfront sanctuary of luxury and sophistication awaits you at Haven Riviera Cancun. An adults-only, all-inclusive resort located between Cancun and the Riviera Maya. The spectacular views of the sparkling Caribbean Sea will inspire you in every moment you will spend in our 250 acres of beautiful landscapes.A place that breathes intimacy, style, glamor and an exclusivity that will make you feel as if you had a small corner of the coast of Mexico just for you.'

Frequently Asked Questions

What are the check-in and check-out times at Haven Riviera Cancun?

Check-in at Haven Riviera Cancun is 15:00, and the check-out time is until 12:00.

What are the hotel amenities at Haven Riviera Cancun?

Haven Riviera Cancun amenities include: Shuttle service.

Is there a pool at Haven Riviera Cancun?

Yes, Haven Riviera Cancun has a pool.

Is Haven Riviera Cancun pet friendly?

No, pets are not allowed at Haven Riviera Cancun.

How much does it cost to stay at Haven Riviera Cancun?

Prices at Haven Riviera Cancun are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Haven Riviera Cancun?

The closest airport is Cancun International Airport, and it is about 18 mins from hotel by car (13.2 km).

What is Haven Riviera Cancun cancellation policy ?

Typically, cancellations of Haven Riviera Cancun can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

Which popular attractions are close to Haven Riviera Cancun?

Haven Riviera Cancun nearby attractions include Olympic Pool, 1.0 km from your search (straight-line distance).

Does Haven Riviera Cancun have airport shuttle service?

Yes, Haven Riviera Cancun has airport shuttle service.

Can I park at Haven Riviera Cancun?

Yes, Haven Riviera Cancun could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact Haven Riviera Cancun.

About This Property

Nearest AirportCancun International Airport
Distance to Airport13.2KM
Average Price FromQAR3726
Hotel Star Rating4