Sensira Resort & Spa Riviera Maya
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1 room, 2 adults, 0 children
All properties in Benito Juarez
Sensira Resort & Spa Riviera Maya
No. 2 of 4-Star Select Hotels in Benito Juarez
Km. 27.5, Carr. Cancún - Tulum Mz40 Lt16, 12, Benito Juarez, Quintana Roo, 77580, Mexico
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Highlights
Lots to do
Ideal location
Excellent serviceAmenities
Spa
Massage room
Parking
24-hour front desk
Luggage storage
Currency exchange
Conference room
Business center
All amenities
Property Description
With a stay at Sensira Resort & Spa Riviera Maya in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This beach hotel is 8.6 mi (13.8 km) from Moon Palace Golf Club and 17.2 mi (27.6 km) from Iberostar Cancun Golf Course.
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8.8/10
Cleanliness8.7
Amenities8.8
Location8.8
Service8.8
All 41 reviews
Surroundings
Airport: Cancun International Airport
(20.7 km)
Airport: Cozumel International Airport
(75.8 km)
Landmarks: The Kay Club
(310m)
Landmarks: Snorkeling Adventure
(1.3 km)
Landmarks: Bahia Petempich Beach
(1.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Amber Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Family Room Saphire 1 King, 1 Bunkbed
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Ocean view
Check Availability
1
Room Agatha 2 Queen Beds
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Ocean view
Check Availability
2
Room Agatha 1 King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Ocean view
Check Availability
Family Room Saphire 1 King, 1 Bunkbed, 1 Double
1 King bed and 1 Double bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Ocean view
Check Availability
6
Ruby Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
8.8/10
Very Good
41 reviews
- Cleanliness8.7
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Benito Juarez
Review summary
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Child-Friendly Amenities: The resort is highly recommended for families due to its extensive child-friendly amenities, including swimming pool slides, trampolines, and a Kids Club. Children especially enjoyed activities like karaoke and Halloween celebrations.
Guest User
July 6, 2025
The check-in and checkout was smooth. The rooms were very nice and spacious and well cleaned. The food was really good from all three of the restaurants and the main cafeteria. The main problem was with the beach closed because of the seaweed which we were not made aware of in advance or upon arrival. The hotel gave no options to take guest to clean beaches where we could swim in the sea. The other issue was with the service some waiters and workers had very good service such as Ana in the restaurants, but on a couple of occasions we had poor service including one time when a waiter was insulting us in Spanish to his fellow waiter, unaware that we spoke Spanish. Plus we get tired of the “bad face” attitudes when we either do not tip or give a tip which clearly the workers all over just do not appreciate. Perhaps it’s a culture issue, as the worse we see is in Mexico, but it should not be present in the hospitality industry.
Guest User
November 19, 2025
This is a great family oriented hotel. The staff were all friendly, the buffet was good and the a la carte restaurants were very good. We enjoyed the mini golf and games room on the rainy days, as well as the nightly shows and daily activities.
Guest User
November 19, 2025
Its a great place to be.Kodus to Sandy , pm receptionist who received us warmly and made checking in quick and smooth..Excellent employees,choice of food and clean environment.
Guest User
November 18, 2025
Wonderful smaller family resort with friendly staff and fun programming. Elisa was fantastic in helping our two children over in the kids club making sure they were able to participate in many of the activities, from trivia to the trampoline area/foam pit and Pablo, our server at Rodeo steakhouse, was a true professional providing super courteous service with better alternatives than just ordering tequilas to the table. All the restaurants were great, didn’t have the chance to experience the knights club only because of our two littles (adults only). Three showings in the movie theatre daily which we took advantage of for some down time were a great way to pass some idle time. The kids enjoyed the zip line, table tennis and pool tables, while we enjoyed the friendly service at the bar. Two thumbs up. Thanks SENSIRA resort for the memorable vacation.
Guest User
November 18, 2025
Sensira is a smaller resort and I was initially worried that it would lose its charm after 7 days, but here are the things that we loved: - the recreational staff work SO hard to keep guests and their kids entertained. Huge should out to Elisa for being the kindness, most welcoming, and fun worker. She truly made our experience so special. Muchas gracias, Elisa, you are one in a million. - we’ve been to a few all inclusive and the food at Sensira was by far the best. The steakhouse is not only delicious but so much fun with the mechanical bull. Another shout out to Pablo for taking the time to explain Mexican history and culture to us. We enjoyed our meal so much and you made our last night very memorable. - we absolutely loved the private beach and not feeling pressured to buy things at the pool or at the beach. You don’t realize how much it eats into a vacation when you can’t turn a corner without be asked to buy something. - this resort really caters to families - if you have kids up to 10 years old they will absolutely love being here as there are endless things to do. Overalll, it was a really magical experience that will live in every member of our family’s hearts forever. Do not hesitate to book this resort for a special and unique experience.
Guest User
November 16, 2025
Great place for a family, Alex who was working on the mini golf area was really kind and helpful, thank you for your excellent service!
Guest User
November 16, 2025
Adult pool is very cold. The hot tub is not hot. Don't expect a working hair dryer or to have things working in the room. Water bottles replaced every 2 days. Bring a charger that plugs into a socket. But excellent food at all restaurants and buffet. Extremely fresh and high quality. Excellent drinks.
Guest User
November 16, 2025
My wife and I traveled to Sensira for our 11th wedding anniversary and had a great time. It’s definitely a family-friendly place but also great for couples. They offer theater entertainment each night and one particular show stood out to us-The Moonlight Show-it was incredible! A great place to visit with or without the kiddos. We’d recommend it to anyone!
Services & Amenities
Most popular amenities
Spa
Massage room
Parking
24-hour front desk
Luggage storage
Currency exchange
Conference room
Business center
Children's pool
Kids' club
Childcare service
Free
Wi-Fi in public areas
Free
Spa
Conference room
Kids' club
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Front desk services
24-hour front desk
Concierge service
Luggage storage
Currency exchange
Languages spoken
English
Spanish
Food & drink
Snack bar
Health & wellness
Massage room
Spa
Public areas
No smoking in public areas
Cleaning services
Dry cleaning
Ironing service
Facilities for children
Childcare service
Free
Children's meals available
Kids' club
Children's pool
Business services
Conference room
Business center
Safety & security
First aid kit
Smoke detector
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Number of Rooms: 359
Phone:+52-9988685460
With a stay at Sensira Resort & Spa Riviera Maya in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This beach hotel is 8.6 mi (13.8 km) from Moon Palace Golf Club and 17.2 mi (27.6 km) from Iberostar Cancun Golf Course.
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.
Grab a bite to eat at one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Puerto Morelos? This hotel has 6771 square feet (629 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 359 air-conditioned rooms featuring free minibar items and espresso makers. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.
Grab a bite to eat at one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Puerto Morelos? This hotel has 6771 square feet (629 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 359 air-conditioned rooms featuring free minibar items and espresso makers. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at Sensira Resort & Spa Riviera Maya?
Check-in at Sensira Resort & Spa Riviera Maya is 15:00, and the check-out time is until 12:00.What are the check-in and check-out times at Sensira Resort & Spa Riviera Maya?
Does Sensira Resort & Spa Riviera Maya serve breakfast?
No, Sensira Resort & Spa Riviera Maya doesn't serve breakfast. Does Sensira Resort & Spa Riviera Maya serve breakfast?
How much does it cost to stay at Sensira Resort & Spa Riviera Maya?
Prices at Sensira Resort & Spa Riviera Maya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Sensira Resort & Spa Riviera Maya?
How to get from the closest airport to Sensira Resort & Spa Riviera Maya?
The closest airport is Cancun International Airport, and it is about 25 mins from hotel by car (20.7 km).How to get from the closest airport to Sensira Resort & Spa Riviera Maya?
What is Sensira Resort & Spa Riviera Maya cancellation policy ?
Typically, cancellations of Sensira Resort & Spa Riviera Maya can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.What is Sensira Resort & Spa Riviera Maya cancellation policy ?
Which popular attractions are close to Sensira Resort & Spa Riviera Maya?
Sensira Resort & Spa Riviera Maya nearby attractions include The Kay Club, 310m from your search (straight-line distance).Which popular attractions are close to Sensira Resort & Spa Riviera Maya?
Can I park at Sensira Resort & Spa Riviera Maya?
Yes, Sensira Resort & Spa Riviera Maya could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact Sensira Resort & Spa Riviera Maya.Can I park at Sensira Resort & Spa Riviera Maya?
Where is Sensira Resort & Spa Riviera Maya located?
The hotel address is Km. 27.5, Carr. Cancún - Tulum Mz40 Lt16, 12.Where is Sensira Resort & Spa Riviera Maya located?
About This Property
| Nearest Airport | Cancun International Airport |
|---|---|
| Distance to Airport | 20.67KM |
| Average Price From | EUR304 |
| Hotel Star Rating | 4 |