Maximus Resort

Once again it was the perfect holiday at the Maximus! If you've never been here, read up on it and see if it's what you're looking for. You can obviously just spend some nights here, but what makes this place really special is it's unique offer of spa, wellness, sauna ceremonies and much more. It never fails to fulfill our expectations.

Awful service and waste of money. I wanted to spend a relaxing weekend and I received the exact opposite. The wellness is packed with all sort of guests, many even smoke (outside the area) but still carry on the bad smell. The sleep was terrible, last night there was a wedding party, with high volume music, until the late hours (3?). In a wellness resort???? I'm there to relax and enjoy quiet, not in a teenager hostel!!! FGS!!! The desk staff is useless and not prepared for a wannabe 4 starts. I had a problem in the room with A/C, too cold and there was only one operator, not answering the phone, so I had to go to the reception and ask for support that she could not give, as she could not leave the desk. She asked me to wait 2 hours for the maintenance operator to arrive in site. What if I had waterpipe fluds or a fire? Should I wait in the room for 2 hrs?? She could not come up with any solution, not even asking me to wait at the bar or changing room. Just 'I'm sorry'. I asked to call the manager and manager wasn't answering the phone...Nice!! At first she told me there werent other rooms available, when I became really upset and told her this wasnt a 4 starts service...something magic happened...there was a room I could move in...WOW! I needed to get mad, in a wellness resort, to be able to get a room I could rest in. Breakfast is basic, many products offered but low quality. Cold cut, as ham and salmon had a terrible colour, scrumble eggs were waterish and pastries tasteless. I had much better breakfast elsewere. Never again

Maximus Hotel & Wellness – Is This 4-Star Service? I was genuinely excited to experience your couple’s package – a night’s stay and a 3-hour wellness session. As a first-time guest, I expected a seamless, rejuvenating experience. Sadly, I left disappointed – not by the facilities, but by the lack of consideration in your guest service. Lost in Wellness Centre We weren't allowed to see the wellness centre before using our 3-hour slot. The place is huge – but without a tour or orientation, we wasted precious time figuring it out ourselves. We didn’t get to enjoy all the facilities, and our time ran out. This is avoidable and unfair. Inflexible Timing, Despite Being Hotel Guests We asked to split our wellness time so we could enjoy it at our leisure – we were, after all, staying at the hotel. But no flexibility was offered. Since we couldn’t commit to the unlimited package, we were stuck. This rigid policy makes little sense, especially for hotel guests unfamiliar with the wellness centre. Breakfast Confusion Reception told us breakfast ran till 10:30. We arrived at 10:00 – but it had already ended. Apparently, the receptionist got the timing wrong because it was a public holiday. The restaurant manager let me grab a rushed coffee and bite – appreciated, but awkward with him checking on me as food was cleared away. This is not what I expected from a 4-star rated hotel. First-time guests deserve better orientation, more flexible use of facilities, and accurate information from staff. Please do better – the experience has potential, but the service must match the promise.

ALWAYS a wonderful stay! Everything was perfect.

3rd visit here. Room was comfortable. Staff are great and wellness excellent!

Nice stay, free parking, nature. Nice, modern and well cleaned rooms. Maybe in the bathroom is too dark and a spotlight over the mirror would be appreciated. You can hear crowd noises if esuberant guests stay on a party in the restaurant till late evening but generally I slept well over night.