Bay Royal Apartments

This is our 5th time in Byron and we decided to spoil ourselves and book a luxury apartment. Were so disappointed in what was advertised on a Perfect Stays website. The apartment was filthy, the rug in the master bedroom was gross and should have been thrown out, the rug in the living room had a hole in it and the AC in the living room didnt work. Our holiday was interupted 3 times with the booking agent sending someone around to fix it. The place needed a good clean, the venetian blinds were black and grubby and had fly poo on them. This so called luxury apartment needs to have some $ spent on it to bring it up to scratch. Have stayed in much nicer digs in Byron for $2k less for the week, we paid $9k and all it had going for it was the location. I tried to email the booking agent on our return (at their request) and I have not had a response from them. To the owners, perhaps you need to spend some money on this apartment if you are looking at charging guests $9k for the week in shoulder season.

The apartment is excellently located opposite the main beach. It has great eateries and other retail shops nearby. Unfortunately several things were disappointing re it’s cleanliness eg wee in one toilet, long black hairs on the doonas and lounge, blinking downlight over the dining table, bedside lamp globe not working, and a very dodgy front door lock.