JW Marriott Cancun Resort & Spa
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1 room, 2 adults, 0 children
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JW Marriott Cancun Resort & Spa
No. 5 of Gourmet Hotels in Cancun
Km 14.5, Blvd. Kukulcan Lote 40-A, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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We Price Match
Last booked 4 hrs ago
Highlights
Superb views
Ideal location
Top local pick
Lots to do
Sparkling cleanShow more
Amenities
Indoor swimming pool
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Sauna
Spa
Massage room
All amenities
Property Description
Indulge in a revitalizing retreat at one of the best Cancun luxury resorts, JW Marriott Cancun Resort and Spa where you will discover personalized services, 447 modern rooms with private balconies, 74 elegant suites that highlight the Mexican Caribbean experience. Enjoy spacious accommodations with shades of sand, gastronomic variety and privileged access to the most attractive destinations. Explore the historical Mayan ruins nearby and experience the area's lively clubs and bars. Watch the sunrise over the blue Mexican Caribbean Sea, unwind with a dip in the infinity pool, retreat to a beachfront Bali daybed or pursue a little wellness at our world-class Mayan-inspired spa Sens-yah, proudly awarded 4 stars by Forbes travel guide.Relish with our five international restaurants: Sasi Thai, Gustino Italian Grill, Bella Candela, Bravio Spanish Cuisine and La 16 Mexican Cuisine. The only thing left to do is toast to it all with creative craft cocktails offerings from the JW Lobby Bar’s 150 Margaritas Menu.
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9.3/10
Oh my gooood! It’s just like another world!
All 58 reviews
Surroundings
Airport: Cancun International Airport
(18.8 km)
Landmarks: Escapology Escape Rooms Cancun
(140m)
Landmarks: Playa Ballenas
(220m)
Landmarks: Marina Jungle Tour Adventure
(270m)
Landmarks: Marina Sunrise
(320m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Deluxe Room, 1 Double Bed, Non Smoking, Balcony
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
8
Premium Two Double Room with Ocean View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Deluxe King Room-Non-Smoking
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
11
Grand Ocean Front Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
19
Club Presidential Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
9
Club 91 King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
13
Club Suite, 1 Bedroom, Balcony
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
11
Premium King Room with Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
13
JW Luxury Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Club 91 Two Double Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
13
Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Deluxe Two Double Room with Ocean View and Balcony
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
12
Club 91 For 2 Adults, Club Level, 1 Bedroom Larger Suite
Private bathroom
Private toilet
Wardrobe
Cable channels
Check Availability
13
Deluxe King Room with Ocean View and Balcony
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Great
58 reviews
This property hasn't received any negative reviews in the past 2 years.
- Cleanliness9.6
- Amenities9.0
- Location9.4
- Service9.2
Average for similar properties in Cancun
Review summary
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Dining: Buffet breakfast was highly rated for its variety, including fresh fruits and juices. Restaurants on-site provided diverse options such as Thai, Italian, and Spanish cuisine, with evening performances adding to the dining experience.(based on 4 reviews)
Shandianjianke
July 25, 2025
對房間特別滿意，酒店設施也很完善，出門就是私人海灘，服務也特別好，就是周圍都是酒店區，去超市不太方便，其它完美！
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Kevin
June 27, 2025
Generally very good. There is a petrol station with a convenient store and a McDonalds at walking distance.
Lee ⭐️
June 17, 2025
Super location that facing the Caribbean Sea 🌊 Good hotel service if you have Marriott membership! They have welcomed drinks (alcohol and coffee and etc) we had tried most of the restaurants inside the hotel, one of the restaurant named Gustino ( Italian restaurant) we ordered their famous steak (FILETTO DI MANZO E RISOTTO DI PORCINI ) and BAVETTE AI FRUTTI DI MARE ( seafood paste that recommended by restaurant) the steak 🥩 was really excellent, BUT the seafood pasta was overcooked and we doubted the freshness of the seafood. We did feedback to the waiter, he just said ops.. sorry. Ok fine! In the mid night, my husband started running to toilet! He had diarrhea 3 times before we checked out the hotel next day morning as we need to catch the flight to New York. I did feedback to the front desk lady, she provided us bottles of mineral water. He had medicine again after light breakfast. Ohh God! He started to diarrhea non stop when reaching New York! We forced to cancel our day trip at New York City as he seriously unwell! He stayed in the hotel room for two days! Omg! It burned our trip at New York City! Really disappointed the quality control of the foods in the well known 5 STARS hotel! I think he sick of pasta seafood now especially with shell!
L o u i s e
October 16, 2025
• Staffs are friendly, polite & helpful. I like the quiet and avoid the crowds of tourists from the all-inclusive hotels. Best choice for couples.
• Breakfast is delicious with a variety of choices.
• The beach is clean & beautiful.
Guest User
September 3, 2025
最高でした。何もかもが綺麗でご飯も美味しくてずっとここで生活したかったです。
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Guest User
August 1, 2025
酒店在裝修中，影響體驗，但所有職員也很有善，感覺不錯
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320373****
July 28, 2025
酒店在裝修，有訽地方不開放。算是比較安靜的酒店，挺舒服的
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Guest User
July 6, 2025
這次墨西哥度假訂了四晚JW酒店，設施算是蠻新的，位置稍微偏小小，到店後感覺服務是好的，泳池也夠寬敞，整體算是不錯滴，遺憾的是酒店外海灘水草太多，喜歡下海游泳的就不太理想了，還有就是訂房時向酒店要求安排遠離電梯安靜一點的房間，酒店直接回應無法安排，再在網上客服詢問機場收費接機服務時客服沒有任何的回答，這種態度不是號稱五星級酒店應該有的嘍！
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Services & Amenities
Most popular amenities
Indoor swimming pool
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Private parking
Free
Airport pick-up
Additional charge
Car rentals
Bar
Tennis court
5 Restaurants
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
5 Restaurants
Conference room
Multi-function room
5 Restaurants
Gustino Italian Grill
Business hours: [Mon - Sun] 17:30-23:00
BeachWalk
No additional info available
Sasi Thai
Cuisine: Asian
Business hours: [Mon - Sun] 17:30-23:00
Bravío
No additional info available
750° Pizzería @ JW Marriott
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages spoken
Chinese (Mandarin)
Spanish
Food & drink
Convenience store/kiosk
Bar
Alcohol-free rooms (on request)
Lobby bar
Room service
Health & wellness
Spa
Additional charge
Diving
Tennis court
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Turkish bath (Hammam)
Snorkeling
Yoga session
Foot bath
Activities
Public beach
Private beach area
Gaming area
Public areas
Shopping mall
No smoking in public areas
Garden
ATM
Elevator
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for children
Children's pool
Business services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & security
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 10 years old and under | MXN$340 (approx. QAR 66.78) per person |
Children 11–17 years old | MXN$680 (approx. QAR 133.55) per person |
Adult | Buffet:MXN$815 (approx. QAR 160.06) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2001
- Renovated: 2019
- Number of Rooms: 425
Phone:+52-9988489600
Email:patricia.olea@marriott.com
Indulge in a revitalizing retreat at one of the best Cancun luxury resorts, JW Marriott Cancun Resort and Spa where you will discover personalized services, 447 modern rooms with private balconies, 74 elegant suites that highlight the Mexican Caribbean experience. Enjoy spacious accommodations with shades of sand, gastronomic variety and privileged access to the most attractive destinations. Explore the historical Mayan ruins nearby and experience the area's lively clubs and bars. Watch the sunrise over the blue Mexican Caribbean Sea, unwind with a dip in the infinity pool, retreat to a beachfront Bali daybed or pursue a little wellness at our world-class Mayan-inspired spa Sens-yah, proudly awarded 4 stars by Forbes travel guide.Relish with our five international restaurants: Sasi Thai, Gustino Italian Grill, Bella Candela, Bravio Spanish Cuisine and La 16 Mexican Cuisine. The only thing left to do is toast to it all with creative craft cocktails offerings from the JW Lobby Bar’s 150 Margaritas Menu.
Frequently Asked Questions
What are the check-in and check-out times at JW Marriott Cancun Resort & Spa?
Check-in at JW Marriott Cancun Resort & Spa is 15:00, and the check-out time is until 12:00.What are the check-in and check-out times at JW Marriott Cancun Resort & Spa?
What are the hotel amenities at JW Marriott Cancun Resort & Spa?
JW Marriott Cancun Resort & Spa amenities include: Shuttle service.What are the hotel amenities at JW Marriott Cancun Resort & Spa?
Is there a pool at JW Marriott Cancun Resort & Spa?
Yes, JW Marriott Cancun Resort & Spa has a pool.Is there a pool at JW Marriott Cancun Resort & Spa?
Is JW Marriott Cancun Resort & Spa pet friendly?
No, pets are not allowed at JW Marriott Cancun Resort & Spa.Is JW Marriott Cancun Resort & Spa pet friendly?
How much does it cost to stay at JW Marriott Cancun Resort & Spa?
Prices at JW Marriott Cancun Resort & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at JW Marriott Cancun Resort & Spa?
How to get from the closest airport to JW Marriott Cancun Resort & Spa?
The closest airport is Cancun International Airport, and it is about 20 mins from hotel by car (18.8 km).How to get from the closest airport to JW Marriott Cancun Resort & Spa?
What is JW Marriott Cancun Resort & Spa cancellation policy ?
Typically, cancellations of JW Marriott Cancun Resort & Spa can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.What is JW Marriott Cancun Resort & Spa cancellation policy ?
Which popular attractions are close to JW Marriott Cancun Resort & Spa?
JW Marriott Cancun Resort & Spa nearby attractions include Escapology Escape Rooms Cancun, 140m from your search (straight-line distance).Which popular attractions are close to JW Marriott Cancun Resort & Spa?
Does JW Marriott Cancun Resort & Spa have airport shuttle service?
Yes, JW Marriott Cancun Resort & Spa has airport shuttle service.Does JW Marriott Cancun Resort & Spa have airport shuttle service?
Can I park at JW Marriott Cancun Resort & Spa?
Yes, JW Marriott Cancun Resort & Spa could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact JW Marriott Cancun Resort & Spa.Can I park at JW Marriott Cancun Resort & Spa?
About This Property
| Nearest Airport | Cancun International Airport |
|---|---|
| Distance to Airport | 18.75KM |
| Average Price From | QAR3171 |
| Hotel Star Rating | 5 |