Riu Palace Las Americas - All Inclusive - Adults Only
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1 room, 2 adults, 0 children
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Riu Palace Las Americas - All Inclusive - Adults Only
No. 5 of Scenic Hotels in Cancun
Boulevard Kukulcan km 8.5, Manzana 50, Lote 4, Boulevard Kukulkan Km 8.5 MZA. 50 LTE. 4, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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Highlights
Ideal location
Lots to do
Airport pick-up available
Delicious breakfast
Free parkingShow more
Amenities
Golf course
Outdoor swimming pool
Beach volleyball
Diving
Snorkeling
Spa
Massage room
Gym
All amenities
Property Description
With a stay at Hotel Riu Palace Las Americas - Adults Only- All Inclusive in Cancun (Zona Hotelera), you'll be a 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes by foot from Cancun Convention Center. This all-inclusive property is 0.6 mi (1 km) from Gaviota Azul Beach and 0.6 mi (1 km) from Forum Beach.
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8.8/10
Cleanliness8.8
Amenities8.7
Location8.9
Service8.9
All 103 reviews
Surroundings
Airport: Cancun International Airport
(21.5 km)
Landmarks: Hotel Riu Palace Las Americas
(<100m)
Landmarks: Playa Linda
(160m)
Landmarks: Caracol Beach
(170m)
Landmarks: Costa Rica Beach
(220m)
Landmarks: Atempa's Tour Operator
(450m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Jacuzzi Suite Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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4
Suite, Jetted Tub, Ocean View (U)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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Suite With Sea View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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3
Junior Suite (U)
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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2
Suite, Ocean View (U)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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3
Junior Suite, Ocean View (U)
2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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2
Junior Suite
1 King bed and 1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Suite With Jacuzzi
Has window
Non-smoking
Private bathroom
Ocean view
Check Availability
2
Junior Suite, 2 Bedrooms (U)
Bedroom 1:2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
1
Junior Suite With Sea View
1 King bed and 1 Double bed
Has window
Non-smoking
Private bathroom
Ocean view
Check Availability
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Guest Reviews
8.8/10
Very Good
103 reviews
- Cleanliness8.8
- Amenities8.7
- Location8.9
- Service8.9
Average for similar properties in Cancun
Review summary
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Location: The hotel is praised for its excellent location, providing convenient access to various attractions and activities. Guests appreciate the beautiful views and proximity to local amenities, making it an ideal spot for relaxation and exploration.(based on 1 review)
Oriental_ myth
September 28, 2023
Don’t want to leave this place. So many restaurants so many options. The outside pool is fab and the cocktails are delicious!
Salamalaykum
February 18, 2025
作為渡假酒店 位置是絕佳的 服務也是一流的 就是
设施比較老舊了 房間開著空調老有一股發霉的味道 打開陽台門空氣流通時就沒有了 總之還是不錯的CP值還是比較高的
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Guest User
January 3, 2023
La comida no era buena, de hecho el 2do dia de la estancia mi esposa y yo nos enfermamos del estomago, y es que no consumimos vino o alcohol.
El servicio del personal excelente, las habitaciones tenian algunos detalles de mantenimiento.
En escala del 1 al 10 le pondria 8
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Guest User
November 21, 2025
From the minute we entered the Hotel we were treated like Family. The staff are so friendly and helpful. No problems getting into restaurants without waiting or reservations. Lots of activities to choose from all day & night. Plenty of chairs at the beach and pool. The ocean is beautiful blue & very calm. Great adults only stay here! We would like to recognize all the hard workers who were extra helpful & kind. Miguel Doorman -Ask him anything Nayeli Front Desk Alejandro RIUfun f Valentin pool waiter/bartender Abu at lobby bar Jonathan (Johnny) Riufun Isai at El Romero Elio Scuba Caribe Dayana Riufun Fidel at lobby bar / server Daniel and Damian at Mexican restaurant Jacky at Sakura
Guest User
November 17, 2025
A beautiful hotel with a charming beach and attractive pools. The food and bars were excellent, and the restaurant and bar staff were consistently polite and friendly. However, I found that one member of the entertainment team, Alex, would benefit from additional training on maintaining a more respectful and professional attitude that reflects the hotel’s standards. On the first day, we were pleasantly surprised to receive our room before the official check-in time. However, there was significant noise from ongoing renovation work, which disrupted our rest and caused us to lose an afternoon. The reception team later upgraded and relocated us free of charge, which we greatly appreciated. Requests for room amenities, even when placed through the app or by phone, often required repetition and follow-up. To clarify a point mentioned in other reviews — the hotel does have elevators. The Riu parties were truly outstanding, with well-organized transfers. Overall, while certain aspects, particularly the conduct of one entertainment team member (Alex), left us disappointed and unlikely to return to this specific hotel, we would still consider giving Riu hotels another chance because of their excellent events.
Guest User
November 17, 2025
We stayed 7-14th and this was our 2nd stay as we first stayed in 2018. We have decided never to return as it’s not as good as the first time. 3 stars due to the dated rooms and the lack of plugs to charge your devices and the tired rooms and our toilet flush broke day 2 and it took 2 phone calls to reception and nothing so I went to speak to front desk instead to explain we cannot use the toilet and somebody came straight away. The 3 also is due to our clothes smelling on our return home of a damp musty smell and the lobby stank of the sake damp musty smell too. The food is bland unless you can season your food there is no flavour and the baileys is not baileys nor is the Malibu. Now 5 star is expensive and if you don’t receive 5 star food and drink it’s not good. The real winner here is the location and staff. Additionally I was bitten 14,times by mosquitos so they don’t manage their site. The entertainment in the evenings was poor too. Sorry to be negative just an honest review from an English couple who only book 5 star and in the UK this is the best in accommodation and refreshments and our other holidays. This hotel needs updating with a 5 stars make over and 5 star drink and food package. You the have the 5 star staff and location already.
Nicole H
September 8, 2025
Great resort!!! Great staff everyone went above and beyond to accommodate in any way they could!! Great food!! The whole experience was just so amazing. I'm ready to go back already!!!
Guest User
November 20, 2025
This hotel is classed 5 star but I would give it 4 Our original room overlooked what I think was next doors laundry with 24 hour air-conditioning noise We had to pay o get our room changed even though we are Rui members The staff were very good Food was OK This was our 4th visit to Cancuin but was our least favourite hotel The shower in our room has a very unpleasant smell of drans No robes or slippers which you would expect in 5 star but the room was kept spotless
Services & Amenities
Most popular amenities
Golf course
Off-site
Outdoor swimming pool
Beach volleyball
Diving
Off-site
Snorkeling
Off-site
Spa
Additional charge
Massage room
Gym
Parking
Free
Priority airport pick-up
Bar
Nightclub
Restaurant
Taxi booking service
Priority airport drop-off
Conference room
Additional charge
Water park
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Water park
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Heated pool
Parking
Parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Priority airport drop-off
Front desk services
24-hour front desk
Wake-up call
Tour and ticket booking service
Languages spoken
English
Spanish
German
Food & drink
Bar
Lobby bar
Room service
Snack bar
Health & wellness
Massage room
Spa
Additional charge
Kayaking
Public baths
Sailing
Diving
Off-site
Beach volleyball
Golf course
Off-site
Snorkeling
Off-site
Hair and beauty salon
Gym
Activities
Water park
Nightclub
Public areas
Garden
ATM
Elevator
Business services
Conference room
Additional charge
Wedding service
Safety & security
First aid kit
Smoke detector
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 08:00–12:00
Front desk hours: 24/7
Child policies
Children are not permitted to stay at this property
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2004
- Renovated: 2016
- Number of Rooms: 339
Phone:+52-9988914300
With a stay at Hotel Riu Palace Las Americas - Adults Only- All Inclusive in Cancun (Zona Hotelera), you'll be a 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes by foot from Cancun Convention Center. This all-inclusive property is 0.6 mi (1 km) from Gaviota Azul Beach and 0.6 mi (1 km) from Forum Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Don Roberto, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This property has 2099 square feet (195 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 372 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Don Roberto, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This property has 2099 square feet (195 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 372 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at Riu Palace Las Americas - All Inclusive - Adults Only?
Check-in at Riu Palace Las Americas - All Inclusive - Adults Only is 15:00, and the check-out time is until 12:00.What are the check-in and check-out times at Riu Palace Las Americas - All Inclusive - Adults Only?
Is there a pool at Riu Palace Las Americas - All Inclusive - Adults Only?
Yes, Riu Palace Las Americas - All Inclusive - Adults Only has a pool.Is there a pool at Riu Palace Las Americas - All Inclusive - Adults Only?
Is Riu Palace Las Americas - All Inclusive - Adults Only pet friendly?
No, pets are not allowed at Riu Palace Las Americas - All Inclusive - Adults Only.Is Riu Palace Las Americas - All Inclusive - Adults Only pet friendly?
How much does it cost to stay at Riu Palace Las Americas - All Inclusive - Adults Only?
Prices at Riu Palace Las Americas - All Inclusive - Adults Only are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Riu Palace Las Americas - All Inclusive - Adults Only?
How to get from the closest airport to Riu Palace Las Americas - All Inclusive - Adults Only?
The closest airport is Cancun International Airport, and it is about 23 mins from hotel by car (21.5 km).How to get from the closest airport to Riu Palace Las Americas - All Inclusive - Adults Only?
What is Riu Palace Las Americas - All Inclusive - Adults Only cancellation policy ?
Typically, cancellations of Riu Palace Las Americas - All Inclusive - Adults Only can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.What is Riu Palace Las Americas - All Inclusive - Adults Only cancellation policy ?
Which popular attractions are close to Riu Palace Las Americas - All Inclusive - Adults Only?
Riu Palace Las Americas - All Inclusive - Adults Only nearby attractions include Hotel Riu Palace Las Americas, <100m from your search (straight-line distance).Which popular attractions are close to Riu Palace Las Americas - All Inclusive - Adults Only?
Does Riu Palace Las Americas - All Inclusive - Adults Only have airport shuttle service?
Yes, Riu Palace Las Americas - All Inclusive - Adults Only has airport shuttle service.Does Riu Palace Las Americas - All Inclusive - Adults Only have airport shuttle service?
Can I park at Riu Palace Las Americas - All Inclusive - Adults Only?
Yes, Riu Palace Las Americas - All Inclusive - Adults Only could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact Riu Palace Las Americas - All Inclusive - Adults Only.Can I park at Riu Palace Las Americas - All Inclusive - Adults Only?
Where is Riu Palace Las Americas - All Inclusive - Adults Only located?
The hotel address is Boulevard Kukulcan km 8.5, Manzana 50, Lote 4, Boulevard Kukulkan Km 8.5 MZA. 50 LTE. 4, Punta Cancun, Zona Hotelera.Where is Riu Palace Las Americas - All Inclusive - Adults Only located?
About This Property
| Nearest Airport | Cancun International Airport |
|---|---|
| Distance to Airport | 21.45KM |
| Average Price From | SAR1839 |
| Hotel Star Rating | 5 |