Hyatt Ziva Cancun
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1 room, 2 adults, 0 children
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Hyatt Ziva Cancun
2026 Global 100 - Family Hotels
Blvd. Kukulcan Lote 7-Mz 51, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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Last booked 7 hrs ago






Highlights
Lots to do
Excellent service
Ideal location
Sparkling clean
Free parkingShow more
Amenities
Outdoor swimming pool
Diving
Snorkeling
Sauna
Spa
Massage room
Gym
Public parkingFree
All amenities
Property Description
With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 10-minute drive of La Isla Shopping Mall and Tortuga Beach. This 4.5-star property is 1 mi (1.5 km) from Cancun Convention Center and 2.7 mi (4.4 km) from Langosta Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.
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9.3/10
The experience was great, the hygiene was excellent.
All 95 reviews
Surroundings
Airport: Cancun International Airport
(23.8 km)
Landmarks: Ruinas Mayas Punta Cancún
(170m)
Landmarks: Playa Gaviota Azul
(240m)
Landmarks: Los Cubos de Forum
(300m)
Landmarks: Punta Cancun LightHouse
(360m)
Landmarks: Hotel Zone
(430m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Guest Reviews
9.3/10
Great
95 reviews
This property hasn't received any negative reviews in the past 1 year.
- Cleanliness9.4
- Amenities9.1
- Location9.6
- Service9.3
Average for similar properties in Cancun

Review summary
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Location: The hotel offers a stunning location with exclusive sea views, situated at a prime point of Cancun that allows access to multiple beaches with calm waters.(based on 20 reviews)
Guest User
November 1, 2025
Amazing time, food is great and a lot better than the Riu hotel. The stuff is super nice and we enjoy the time there very much. I will definitely book again if I ever go back to Cancun
Guest User
November 16, 2025
The location and ocean view is excellent. There are 8 restaurants and 24hr room service available with a wide variety of food can provided. The staff are nice and helpful. However, the beach is not that clean
Guest User
April 13, 2024
Hotel is located at the north east point of Cancun *****, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service.
Guest User
September 24, 2025
Very good
Hanyu Run Xin Group
September 9, 2025
體驗很好,衞生很棒。
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Guest User
July 29, 2025
最高!皆さん行くべき
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1381105****
February 9, 2025
這個價格的酒店不會有什麼缺點。8個餐廳,輪番吃了,Tradewind牛排館的牛排特別贊。Las Tres Cervezas墨西哥餐,自釀啤酒口味特別。游泳池前前後後有很多,恆温加熱,游泳舒適。海灘沙子細如麪粉。打了沙灘排球,好玩。甜品店實在太吸引人了,馬卡隆,冰激淋,各種蛋糕🍰
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D8057****
February 4, 2025
房間對着大海 躺在床上就可以看日出 海景無敵了 餐飲也都非常好
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Services & Amenities
Most popular business facilities
Outdoor swimming pool
Diving
Snorkeling
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Public parking
Free
Car rentals
Bar
Basketball court
Tennis court
Billiards room
Table tennis room
8 Restaurants
Conference room
Multi-function room
Business center
Children's pool
Playground
Water park
Free
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Spa
Gym
Bar
Billiards room
8 Restaurants
Conference room
Playground
Kids' club
8 Restaurants
TRADEWINDS
Open for: Breakfast, Brunch, Lunch, Dinner
Special dietary options: Vegetarian
Business hours: [Mon - Sun] 07:00-23:00
Habaneros
Open for: Breakfast, Brunch, Lunch, Dinner
El Mercado
Open for: Breakfast, Brunch, Lunch, Dinner
Lorenzo's
Open for: Breakfast, Brunch, Lunch, Dinner
La Bastille
Open for: Dinner
Pasteles
Open for: Lunch, Dinner
Chevy's
Open for: Brunch, Lunch
The Moongate
Cuisine: Japanese
Open for: Dinner
Special dietary options: Gluten-free, Vegetarian
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Transportation
Car rentals
Business services
Multi-function room
Fax/copying service
Conference room
Business center
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages spoken
English
Spanish
Food & drink
Snack bar
Halal meals provided
Off-site
Bar
Alcohol-free rooms (on request)
Room service
Public areas
No smoking in public areas
Garden
Smoking area
Water purifier
ATM
Elevator
Health & wellness
Spa
Additional charge
Billiards room
Table tennis room
Diving
Basketball court
Tennis court
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Turkish bath (Hammam)
Body care
Snorkeling
Activities
Public beach
Water park
Free
Beach umbrellas
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for children
Playground
Childcare service
Additional charge
Children's meals available
Kids' club
Children's pool
Safety & security
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2015
- Renovated: 2015
- Number of Rooms: 539
Phone:+52-998-8487000
Email:CANIF-GM.DYNAMIC@HYATT.COM
With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 10-minute drive of La Isla Shopping Mall and Tortuga Beach. This 4.5-star property is 1 mi (1.5 km) from Cancun Convention Center and 2.7 mi (4.4 km) from Langosta Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.
Frequently Asked Questions
What are the check-in and check-out times at Hyatt Ziva Cancun?
Check-in at Hyatt Ziva Cancun is 15:00, and the check-out time is until 12:00.What are the check-in and check-out times at Hyatt Ziva Cancun?
Is there a pool at Hyatt Ziva Cancun?
Yes, Hyatt Ziva Cancun has a pool.Is there a pool at Hyatt Ziva Cancun?
Is Hyatt Ziva Cancun pet friendly?
No, pets are not allowed at Hyatt Ziva Cancun.Is Hyatt Ziva Cancun pet friendly?
How much does it cost to stay at Hyatt Ziva Cancun?
Prices at Hyatt Ziva Cancun are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Hyatt Ziva Cancun?
How to get from the closest airport to Hyatt Ziva Cancun?
The closest airport is Cancun International Airport, and it is about 29 mins from hotel by car (23.8 km).How to get from the closest airport to Hyatt Ziva Cancun?
What is Hyatt Ziva Cancun cancellation policy ?
Typically, cancellations of Hyatt Ziva Cancun can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.What is Hyatt Ziva Cancun cancellation policy ?
Which popular attractions are close to Hyatt Ziva Cancun?
Hyatt Ziva Cancun nearby attractions include Ruinas Mayas Punta Cancún, 170m from your search (straight-line distance).Which popular attractions are close to Hyatt Ziva Cancun?
Does Hyatt Ziva Cancun have airport shuttle service?
No, the Hyatt Ziva Cancun doesn't have airport shuttle service.Does Hyatt Ziva Cancun have airport shuttle service?
Can I park at Hyatt Ziva Cancun?
Yes, Hyatt Ziva Cancun could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact Hyatt Ziva Cancun.Can I park at Hyatt Ziva Cancun?
Is there a restaurant at Hyatt Ziva Cancun?
Yes, Hyatt Ziva Cancun offers on-site dining.
You can enjoy a variety of Japanese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Hyatt Ziva Cancun?
About This Property
| Nearest Airport | Cancun International Airport |
|---|---|
| Distance to Airport | 23.77KM |
| Average Price From | MXN17025 |
| Hotel Star Rating | 5 |



















