Hotel Bennett Charleston

From the moment we arrived , Kevin transformed our first mother-daughter getaway into an absolutely exceptional experience! Kevin didn’t just offer recommendations he curated a couple of experiences we would have never heard about or done on our own! A private boat tour to one of the oldest lighthouses in the country!! A captain whose heritage is embedded in the waters we were riding on!! He shared personal stories of the history of his family and the area. We saw dolphins, oyster and clam beds, and were able to collect beautiful shells on the island surrounding the lighthouse. On the second night, Kevin took his hospitality and knowledge a step further, by taking us on a night walking tour through the most prestigious streets and alleys of Charleston. He pointed out beautiful homes, gardens, and fountains while talking about the history and charm of what makes Charleston so unique! During the tour Kevin also acted as our personal photographer by knowing exactly when to stop. Where to stand, what angle and lighting to use to capture the perfect photo opportunity. These pictures will provide us such special and lasting memories of our first mother-daughter trip! What stood out most was Kevin’s warmth and enthusiasm! He matched our energy with every interaction, and left us feeling looked after and appreciated. Concierge’s often are overlooked and not fully utilized, it’s rare to find someone who takes such pride in their role and makes such a meaningful impact on a trip. Because of Kevin, our mother-daughter trip was not only enjoyable , it was memorable in a way we’ll talk about for years!! This trip definitely set the bar for future trips! We can’t recommend Kevin and his services with Hotel Bennett highly enough! If you’re looking for a place to stay in Charleston, check out Hotel Bennett and Kevin can create a tailored itinerary for your experience .

We went to the Lobby Bar and the 3 young women bartenders were rude. I ended up with a knat in my wine and they asked me if I wanted a straw to get the knat out??? I asked to get a fresh glass of wine and she nastily dump my wine out and in the same glass poured me a glass of wine ( not the wine I had ordered ) and barely poured me a regular glass amount. And was nasty about it. I just smiled and didn’t say anything … but I will never come back to that bar and I’ve told a bunch of people how rude these 3 young ladies were.

We celebrated our 25th anniversary at the Hotel Bennett and throughly enjoyed our stay. However the shining star at this hotel is Kevin the concierge. We had read about Kevin prior to our stay and hoped he would be available to plan all of our activities and dining in his beautiful city. He was not only available but full of enthusiasm to help plan our perfect itinerary. He thoughtfully asked us about our dining preferences, hobbies and what we hoped to get from our visit. He then made the magic happen! He got us in at all of the best restaurants which were spot on to our “foodie” dreams and booked us amazing tours that were exactly what we wanted. Throughly enjoyable guides as well as educational. He showed great personal interest, even getting us on an evening photography tour the night we arrived when he heard I loved photography. We will return to this hotel simply to be in the wonderful hands of Kevin again and can’t sing his praises enough Seeing him is a must. He goes the extra mile and is the best concierge we have ever used. Thank you again for making our 25th anniversary spectacular and special!

We had a beautiful experience from the beginning to end of our stay. Mia welcomed us at the front desk at our check in and was so kind and friendly. Our room was stunning and so very comfortable. The bed was divine. Bottled water is provided both in the room and at the front desk. My husband worked with a wonderful concierge, Kevin, who worked some magic and made us resevations at an already booked restaurant for my birthday. The hostess for our breakfast, Olivia, was lovely and it turned out we are from the same home town! Making connections with people is what makes any experience richer and more memorable and the staff at Hotel Bennet was top-notch. Sadly, it poured rain on our last day when we had planned outdoor actvities and James at the front desk was so accommodating about our sad decision to head home a day early. The best review I can ever give a hotel, restaurant or experience is to want to visit again and that is the absolutely the case here.

Probably one of the best hotels ever stayed at. The hotel itself is beautiful but the staff is phenomenal. Ashley and Aubrey went above and beyond to make our stay special. Southern charm meets excellence.

The best part of my trip was the charm of charleston and our stay at the bennett hotel the staff was amazing warmm and welcming and very helpful 👌 thank you all for a great experience we will definitely be back dorcas at the roof top bar dalton taylor john robert marty thanks again 😀 theresa and christine our girls trip