The Ballantyne, a Luxury Collection Hotel, Charlotte
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The Ballantyne, a Luxury Collection Hotel, Charlotte
No. 3 of Premium Hotels in Charlotte
10000 Ballantyne Commons Pkwy, Charlotte, North Carolina, 28277, United States
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Highlights
Ideal location
Airport pick-up available
Lots to do
Free parkingAmenities
Indoor swimming pool
Outdoor swimming pool
Horse riding
Hiking
Sauna
Spa
Massage room
Gym
All amenities
Property Description
The Ballantyne, A Luxury Collection Hotel, Charlotte provides luxurious accommodations in an exceptional location, moments from premier shopping in SouthPark, exciting outdoor recreation at Whitewater Center, Ballantyne neighborhood dining and entertainment. Luxuriate at our 4-star hotel in Charlotte, The Spa at Ballantyne, or wade in the refreshing pools. Treat yourself to afternoon tea served with exquisite sweets and savories. Experience Dunbar Social by Topgolf Swing Suite for golf and game entertainment. In your spacious hotel room, explore the in-room dining menu and order scrumptious cuisine from Gallery Restaurant, offering delightful dining and weekend brunch. Savor cocktails at The Ryal bar offering picturesque outdoor views. Stroll through Stream Park featuring walking paths and a playground. Walk to The Amp at Ballantyne, a live music venue located within a couple of blocks of The Ballantyne. Choose from a collection of indoor and outdoor event venues for meetings, weddings, and occasions.
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9.2/10
Cleanliness9.2
Amenities9.2
Location9.2
Service9.2
All 98 reviews
Surroundings
Airport: Charlotte Douglas International Airport
(24.5 km)
Airport: Concord-Padgett Regional Airport
(57.7 km)
Train: Arrowood Station
(11.5 km)
Train: Tyvola Station
(17.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
4 Bedroom Cottage, Balcony
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
One Bedroom Presidential Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
7
Grand Deluxe, Guest Room, 2 Queen, Park View
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
6
Deluxe King Room-Hearing Accessible
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
4
Deluxe King Room with Balcony
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
4
Deluxe King Room With Tub-Mobility/Hearing Accessible
1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
Deluxe King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
6
Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
5
Deluxe Room, 2 Queen Beds (Hearing Accessible)
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
4
Grand Deluxe King Room with Park View and Balcony
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
4
Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Grand Deluxe Two Queen Room with Golf View and Balcony
2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Check Availability
5
Deluxe Two Queen Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
4
Deluxe Two Queen Room with Balcony
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
5
Grand Deluxe King Room with Golf View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
5
One Bedroom Junior King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
4
Grand Room, 1 King Bed, Park View (Hearing Accessible)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
5
One Bedroom Executive Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Great
98 reviews
Verified Reviews- Cleanliness9.2
- Amenities9.2
- Location9.2
- Service9.2
Average for similar properties in Charlotte
RICKY R
August 22, 2025
Great experience we stayed 4 nights at this hotel and my wife and I loved it we recently bought a house and we will make several trips from New Jersey and this is our absolute favorite place to stay and visit the beautiful grounds are breathtaking the service is amazing and incredible from the front desk to the cleaning crew we’re so respectful the concierge jay is a very respectful gentleman full of information from restaurants to places to visit their breakfast and brunch restaurant amazing love every item in their menu the manager hotel and restaurant INCREDIBLE!!! Thank you for your hospitality and service. See you in three weeks!!
LAURA A
August 16, 2025
I would love to write a glowing review. I cannot unfortunately. The name may say luxury but our room was squalid. I've stayed in nicer rooms in motels in the 70's. The bathroom is gross. Lots of poor repairs, black mold in the shower, nicks and chunks taken out of the bathtub. I wouldn't shower my dogs in this bathroom. The balcony is a joke and we paid extra for a balcony. It looks like an industrial area, floor is cracked, paint ripped out, rust stains everywhere, rust stains running down the wall. Add a chair where one leg bottom was sheered off so it rocked back and forth. I took one look and rolled my eyes. This is not luxury. This should be someone's job to make sure the room rises way above shanty. We intentionally stay in upscale hotels. This failed to meet even basic standards.
Guest User
December 1, 2025
We recently spent three nights at The Ballantyne and were thoroughly impressed by both the property and the exceptional staff. The hotel itself strikes a perfect balance—luxurious yet intimate, with our room (402) offering comfort, elegance, and thoughtful touches. From the moment we arrived, Marley at concierge greeted us with a warm, genuine smile and made us feel instantly welcome. When we needed suit items dry cleaned before a wedding, Jay at the concierge desk personally ensured our garments were taken care of and returned the same evening—an outstanding level of service. At the Gallery Bar, Dexter made us feel right at home and crafted the best Old Fashioneds we’ve ever tasted. The team at the Gallery Restaurant was equally impressive; we enjoyed delicious breakfasts on two mornings and exceptional room service. Special mention goes to the cheese grits—they were simply outstanding
Jeremy T
November 21, 2025
The Ballantyne Hotel is the best hotel in North Carolina! The decor is fantastic both on the inside lobby, restaurants, and especially the wonderful rooms. The entire staff was terrific from the valets, hotel front desk staff, the restaurant teams, and housekeeping. The hotel management team led by Mr. LeChatton and Mr. Grant is top notch. They are quite professional, personable, responsive, and helpful in many ways. Not only did we have some lovely amenities in the room, Mr. Grant was very helpful in advising us some good parking options for a sporting event in downtown Charlotte. The food both for dinner and breakfast absolutely delicious. This hotel is a gem of a property with warm hospitality and impeccable service. I highly advise anyone traveling to Charlotte to stay at this amazing property as you will not be disappointed!
znibertravels
November 7, 2025
We spent a day at the spa; three family members each had massages. Massages were just ok but the spa was in terrible shape. The pool was cold and the hot tub was low on water and had a grease film all over the top. We could not even take advantage of any of the water areas due to lack of cleanliness. The entire building was freezing and I had to get my massage in a frigid room. Our room had cold water and we had to take cold showers and the TV was broken. We were in room 303. Not to mention we had to hear dogs barking across the hall all evening and night. We complained to the front desk with no help. I couldn't believe the state of this hotel.
Timothy F
October 1, 2025
Absolutely lovely facility with wonderful, attentive service! We liked how clean it was and the staff was very attentive! Stay here! TF
809kristia
August 31, 2025
Excellent customer service . In particular Jeffery and Jay (bell hops). Assisted tremendously with our multiple trips to set up for our sons wedding. Beautiful rooms - outstanding food. Highly recommend
Roving56465266812
August 17, 2025
Beautiful hotel, great service and amenities! Location is ideal as you can walk to different restaurants, coffee shops and a beer garden. Hammocks and playground right behind the hotel were great with the kids!
Angel
September 2, 2025
For the most part everything was well, great size room, ac worked perfect! However we tried ordering in room dining and it took over an hour and half to call us back to place an order. At that point it was past 1:30am. Don't promote 24 hour dinning if you cant cater to your hotel guest.
Services & Amenities
Most popular business facilities
Indoor swimming pool
Outdoor swimming pool
Horse riding
Hiking
Sauna
Spa
Additional charge
Massage room
Gym
Public parking
Free
Priority airport pick-up
Additional charge
Bar
Tennis court
Bowling alley
Restaurant
Priority airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Playground
24-hour front desk
Wi-Fi in public areas
Luggage storage
Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Shuttle service
Free
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Multi-function room
Fax/copying service
Coworking spaces
Wedding service
Conference room
Additional charge
Front desk services
24-hour front desk
Lockers available
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Languages spoken
English
Spanish
Food & drink
Halal meals provided
Off-site
Bar
Alcohol-free rooms (on request)
Lobby bar
Room service
Public areas
Picnic area
No smoking in public areas
Smoking area
ATM
Elevator
Vending machines
Health & wellness
Spa
Additional charge
Bowling alley
Tennis court
Horse riding
Hair and beauty salon
Gym
Massage room
Sauna
Kayaking
Off-site
Mountain biking
Off-site
Ziplining
Off-site
Rock climbing
Off-site
Body care
Hiking
Foot bath
Activities
Fishing
Cleaning services
Dry cleaning
Additional charge
Ironing service
Laundry service (on-site)
Facilities for children
Playground
Kids' board games/puzzles
Children's meals available
Accessibility
Assistive listening devices
Braille signs
Pool hoist available
Handrails on stairs
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in: Contact the property for the access code
If you plan to arrive after 02:30 in the morning on the day following your check-in date, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
CuisineContinental
Opening hours [Mon - Fri] 06:30-11:00 Open
[Sat - Sun] 07:00-13:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2005
- Renovated: 2018
- Number of Rooms: 24
Phone:+1-704-2484000
Email:info@theballantyne.com
The Ballantyne, A Luxury Collection Hotel, Charlotte provides luxurious accommodations in an exceptional location, moments from premier shopping in SouthPark, exciting outdoor recreation at Whitewater Center, Ballantyne neighborhood dining and entertainment. Luxuriate at our 4-star hotel in Charlotte, The Spa at Ballantyne, or wade in the refreshing pools. Treat yourself to afternoon tea served with exquisite sweets and savories. Experience Dunbar Social by Topgolf Swing Suite for golf and game entertainment. In your spacious hotel room, explore the in-room dining menu and order scrumptious cuisine from Gallery Restaurant, offering delightful dining and weekend brunch. Savor cocktails at The Ryal bar offering picturesque outdoor views. Stroll through Stream Park featuring walking paths and a playground. Walk to The Amp at Ballantyne, a live music venue located within a couple of blocks of The Ballantyne. Choose from a collection of indoor and outdoor event venues for meetings, weddings, and occasions.
Frequently Asked Questions
What are the check-in and check-out times at The Ballantyne, a Luxury Collection Hotel, Charlotte?
Check-in at The Ballantyne, a Luxury Collection Hotel, Charlotte is 16:00, and the check-out time is until 12:00.What are the check-in and check-out times at The Ballantyne, a Luxury Collection Hotel, Charlotte?
What are the hotel amenities at The Ballantyne, a Luxury Collection Hotel, Charlotte?
The Ballantyne, a Luxury Collection Hotel, Charlotte amenities include: Shuttle service.What are the hotel amenities at The Ballantyne, a Luxury Collection Hotel, Charlotte?
Is there a pool at The Ballantyne, a Luxury Collection Hotel, Charlotte?
Yes, The Ballantyne, a Luxury Collection Hotel, Charlotte has a pool.Is there a pool at The Ballantyne, a Luxury Collection Hotel, Charlotte?
Is The Ballantyne, a Luxury Collection Hotel, Charlotte pet friendly?
No, pets are not allowed at The Ballantyne, a Luxury Collection Hotel, Charlotte.Is The Ballantyne, a Luxury Collection Hotel, Charlotte pet friendly?
Does The Ballantyne, a Luxury Collection Hotel, Charlotte serve breakfast?
Yes, The Ballantyne, a Luxury Collection Hotel, Charlotte serves highly-rated breakfast.
Breakfast option(s): Continental. Does The Ballantyne, a Luxury Collection Hotel, Charlotte serve breakfast?
How much does it cost to stay at The Ballantyne, a Luxury Collection Hotel, Charlotte?
Prices at The Ballantyne, a Luxury Collection Hotel, Charlotte are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at The Ballantyne, a Luxury Collection Hotel, Charlotte?
How to get from the closest airport to The Ballantyne, a Luxury Collection Hotel, Charlotte?
The closest airport is Charlotte Douglas International Airport, and it is about 20 mins from hotel by car (24.5 km).How to get from the closest airport to The Ballantyne, a Luxury Collection Hotel, Charlotte?
What is The Ballantyne, a Luxury Collection Hotel, Charlotte cancellation policy ?
Typically, cancellations of The Ballantyne, a Luxury Collection Hotel, Charlotte can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.What is The Ballantyne, a Luxury Collection Hotel, Charlotte cancellation policy ?
Which popular attractions are close to The Ballantyne, a Luxury Collection Hotel, Charlotte?
The Ballantyne, a Luxury Collection Hotel, Charlotte nearby attractions include Stream Park, 130m from your search (straight-line distance).Which popular attractions are close to The Ballantyne, a Luxury Collection Hotel, Charlotte?
Does The Ballantyne, a Luxury Collection Hotel, Charlotte have airport shuttle service?
Yes, The Ballantyne, a Luxury Collection Hotel, Charlotte has airport shuttle service.Does The Ballantyne, a Luxury Collection Hotel, Charlotte have airport shuttle service?
About This Property
| Hotel Star Rating | 5 |
|---|