One&Only Mandarina

Already planning my return stay to OO Mandarina. I’ve read some reviews that flagged some concerns but we did not encounter issues with service, rooms, or food. I’ll start with the con, since it’s such a short list. The spa was closed for treatments during our stay. They were still offering massages during our stay in one of the villas but I passed as I was looking forward to a spa experience. Again, all the more reason to return. On to the positives. From before we arrived the staff reached out to get more information and to see if we were celebrating any special occasions. Since we were, we coordinated details for a couple of special experiences. The staff worked to accommodate some of our picky eating. They ensured the menu would suit exactly what we were looking for. We also booked transportation and a few additional experiences before our arrival. The staff was quick to respond and address our questions. Upon airport arrival, our transportation greeted us outside. The vehicle was spacious, they offered snacks, access to an iPad and other amenities to enjoy during the drive to the hotel ( about an hour). As we arrived into the property, really enjoyed the beauty of the space and was welcomed by staff who offered a welcome beverage. Our room was not quite ready yet, and we were offered lunch as we waited. Room was worth the wait. Lovely ocean view tree house. Room felt private and tucked away with a great ocean view. We had a note and some sweet treats that acknowledged our special occasion. The room was spacious, lots of storage space to unpack, and we enjoyed some of the little touches. Very comfy bed/couch that was nice to enjoy when the rain didn’t allow for hanging out on the patio space. We had breakfast at Alma during our stay and they offered both a buffet as well as ordering from the menu. Enjoyed the breakfast options and tried a few different things during our stay. We also enjoyed our meals at Carao and Jetty Beach Club. The staff at Jetty Beach club were amazing! Made our special, unfortunately rained out, beach dinner memorable. I’d recommend the tour of the Mandarina and some of the private experiences. The staff does a fantastic job making you feel welcomed and always willing to go an extra mile. We had a small cake left in our room, during turn down service after we returned from dinner. Again continued small touches. We were greeted by coatis on our patio a few times, so if you are afraid of little small animals running around something to be aware of. Not enough to cause any concern during the stay as they scurried along once they saw you. If you are uncertain about visiting, I say go for it. Hoping you have a great time as we did.

Such a wonderful restaurant and a definite must if you happen to stay at One & Only resort or Rosewood Mandarina! I've been to arguably the best restaurant in Mexico- Pujol (Mexico City) and this place is on that level! Chef Enrique Olvera should be proud! Place has open kitchen and woodsy om the hill aestethics and ambiance. Service top notch. Food was simply amazing but my favorite was the fish chorizo! Delicious! I went to continue the celebration of my birthday and was well satisfied. I can't wait to return!

The most amazing hotel in Mexico! Definitely the best of the best! Definitely worth the splurge to stay here as you get so much for your stay. Complimentary breakfast, your own private pool on your deck, amazing bathroom and comfortable beds. The pools and beach are also fantastic and a sight to see. The one draw is that this place is very eco friendly (which is good), but it also means there is more wildlife and bugs, ie mosquitoes bc I do not believe they do any fogging. I’ve literally never been bitten so vigorously in my life by mosquitoes and the coati (they look like a mixture of a raccoon and ant eater) were very much interested in getting into our room at night to find food. Other than that, I love this place and hope to return one day.

Spectacular place. Gorgeous rooms and views. Private and remote, which we liked. Some major misses however. Not able to get reservations anywhere for dinner one night - but nowhere else to go? We were able to get a ride off property and get another resort to take us. Poor communication from staff.

We had the best experience at the One&Only Mandarina! Everything was amazing - the food, the resort, the experience, the staff...absolutely recommend 10/10

Fantastic stay at the O&O Mandarina. The hosts and staff went out of their way to make it special. The temazcal experience was unique and I highly recommend that everyone does this.