The Quay Hotel and Spa
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The Quay Hotel and Spa

No. 1 of 4-Star Select Hotels in Conwy
Deganwy Quay, Deganwy, Conwy, LL31 9DJ, United Kingdom
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Highlights
Delicious breakfast
Ideal location
Lots to do
Free parking
Amenities
Golf course
Indoor swimming pool
Hiking
Sauna
Spa
Massage room
Gym
Private parkingFree
All amenities
Property Description
When you stay at Quay Hotel and Spa in Conwy, you'll be on the riverwalk, a 3-minute drive from Conwy Castle and 7 minutes from Eryri National Park. This spa hotel is 0.9 mi (1.5 km) from Llandudno West Shore Beach and 1.4 mi (2.3 km) from Cineworld Llandudno.
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8.9/10
Very Good
Cleanliness8.9
Amenities8.9
Location8.9
Service8.9
All 101 reviews
Surroundings
Train: Deganwy
(510m)
Train: Llandudno Junction Railway Station
(2.1 km)
Landmarks: All Saints Church
(330m)
Landmarks: Vardre Bowling Club
(360m)
Landmarks: The Mountaineering Company
(360m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Guest Reviews

8.9/10
Very Good
101 reviews
  • Cleanliness8.9
  • Amenities8.9
  • Location8.9
  • Service8.9
Average for similar properties in Conwy
Most Mentioned
Review summary
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Location: The hotel boasts a stunning location, with breathtaking views of Conwy and the Conway Estuary. Guests appreciate the serene atmosphere and beautiful surroundings, making it an ideal spot for relaxation and sightseeing.(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 17, 2023
What a wonderful hotel , me and husband loved it . The room was beautiful and great. The staff so helpful and friendly. The location is just stunning. I would happily stay at this hotel again
L‍e‍e‍ ‍R
November 17, 2025
Excellent from start to finish staff the rooms the food we all could not fault anything excellent night at the soul n motown
R‍e‍c‍c‍e‍-‍6‍1‍a‍l‍f‍a
October 3, 2025
Another comfortable stay at this lovely get away. Stayed in room 239 large room with bath and over shower. Breakfast was tasty and hot and well presented. Used the EV charger at a cost of £35 for 24 hours. Lovely views over the estuary. Great Spa.
S‍a‍r‍a‍h‍ ‍W
September 16, 2025
Beautiful hotel in gorgeous surroundings Breakfast was great Didn’t have chance to use facilities due to restrictive times that you could use as a guest Nothing was open in the surrounding area but it was lovely to walk down the beach area Lovely wedding venue
C‍a‍n‍d‍i‍c‍e‍ ‍H
August 19, 2025
This was our wedding venue and it could not have been better we loved every minute. The venue and location is beautiful, the food was delicious and the staff were so accommodating they couldn’t do enough for us. Our guests had a great time. The perfect wedding venue in our opinion and we’re looking forward to staying there again :)
4‍7‍0‍J‍a‍n‍i‍c‍e‍M
August 19, 2025
Excellent service from helpful reception to spa and restaurant staff. Our room was huge with our own patio area with lovely water features and lighting. Only comment is no air con and room was hot and the fan provided was sadly very noisy. Our dinner and breakfast were top quality and served to us ( no buffet ) and bar staff made our cocktails to order. Also added bonus was ev charging on site. Great views across conwy bay enjoying drinks on veranda. wish we could stay longer but will definitely be back
C‍a‍r‍y‍s‍ ‍L
April 29, 2025
Overnight stay with my sister to celebrate her birthday. From the moment we stepped in, everyone was so warm and welcoming and genuinely appeared to be so happy to be at work and it was busy there. Spa treatments had been booked in advance. My sister has stayed previously and all staff recalled her name and asked after our mum who has stayed in the past with my sister- it was as if I was there with royalty. All staff were warm and welcoming and nothing was too much trouble. The spa is a must! So peaceful and tranquil with so much on offer. Big shoutout to Maddy and Sofia in the spa who did our treatments of facial and full body massage they were totally amazing. We did not want the therapy to stop- it was so relaxing. Maddy also did a skincare workshop with us on our first day which was again absolutely wonderful- she completed a skin consultation with us, we tried different products which ultimately informed which products to use on the facial that we had booked for the following day. Thanks also to Emily in the spa for looking after us and also to Katy the spa manager who asked about mum. In the restaurant, again, staff were warm and welcoming and Ana was a star . We stayed in a suite with estuary views and the accommodation was very clean and comfortable. I rarely write reviews but you sincerely will not be dissapointed with your stay here. Thanks to the staff also for the birthday card for my sister- a small gesture that meant a lot
M‍a‍r‍k‍ ‍W
July 11, 2025
Well what can I say here but truly a gem, one of the greatest hotels I’ve had the experience in coming to, the staff here very attentive, respectful and work so hard in making sure everyone stay is special, from the front of house staff to the back of house the guys you do not see in the background you truly do work hard and amazingly to make this hotel one of the best! The food is exceptional with the long list section of wines beers from the bar. The waiting staff and especially Antonio such professionalism and great knowledge of wines, thank you all for such an amazing experience

Services & Amenities

Indoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineFull English/Irish
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2007
  • Number of Rooms: 77
Phone:+44-1492564100
When you stay at Quay Hotel and Spa in Conwy, you'll be on the riverwalk, a 3-minute drive from Conwy Castle and 7 minutes from Eryri National Park. This spa hotel is 0.9 mi (1.5 km) from Llandudno West Shore Beach and 1.4 mi (2.3 km) from Cineworld Llandudno.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, wedding services, and a banquet hall.

Enjoy local cuisine at Marina Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. A complimentary full breakfast is served on weekdays from 7 AM to 10 AM.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at The Quay Hotel and Spa?

Check-in at The Quay Hotel and Spa is 15:00, and the check-out time is until 11:00.

Is there a pool at The Quay Hotel and Spa?

Yes, The Quay Hotel and Spa has a pool.

Is The Quay Hotel and Spa pet friendly?

No, pets are not allowed at The Quay Hotel and Spa.

Does The Quay Hotel and Spa serve breakfast?

Yes, The Quay Hotel and Spa serves highly-rated breakfast. Breakfast option(s): Full English/Irish.

How much does it cost to stay at The Quay Hotel and Spa?

Prices at The Quay Hotel and Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is The Quay Hotel and Spa cancellation policy ?

Typically, cancellations of The Quay Hotel and Spa can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

Which popular attractions are close to The Quay Hotel and Spa?

The Quay Hotel and Spa nearby attractions include All Saints Church, 330m from your search (straight-line distance).

Can I park at The Quay Hotel and Spa?

Yes, The Quay Hotel and Spa could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact The Quay Hotel and Spa.

Where is The Quay Hotel and Spa located?

The hotel address is Deganwy Quay, Deganwy.

What is the nearest train station from The Quay Hotel and Spa?

The nearest train station is Deganwy, which is about 7 mins from hotel on foot (510m).

About This Property

Hotel Star Rating4