Castlemartyr Resort Hotel

Staff Service: The staff are described as friendly, helpful, and exceptional, going above and beyond to make stays special, with particular mention of concierge staff and reception. The overall service contributes to a relaxing and seamless experience.(based on 1 review)

Absolutely BLOWN AWAY by the fantastic service and over the top hospitality at Castlemartyr! We recently had our wedding with 70 guests from the US staying on site there for four days and the accommodated every single unusual request we had! Sakshi, our coordinator, was phenomenally responsive and adaptive and calm to work with. The concierge team handled not one but two complicated room drops for all 70 of our guests that held really important information (when our surprise wedding ceremony was taking place) with ease + professionalism. I had my hair done by Alice at the spa, who was calm and easy to work with hours before the big party and I love how my hair turned out! The bar manager Barry was a delight and so friendly throughout all of our events. Kay, the F&B manager brought unmatched energy to each party with a big smile on her face and we felt so taken care of by hotel manager Paul. Jerry, the concierge, was available at a moment's notice any time we called down. We hosted a few wild events- a second line parade with a brass band, a pajama party ceremony in the garden, a scavenger hunt sending our friends all over the property on a wild goose chase for cocktails and snacks, a VERY LOUD talent show for all of our guests- and Castlemartyr just rolled with all of it happily and enthusiastically. Our family dinner at Chef's Table has been the talk of our family, many of them put it in the best meals they've ever had. Many of us work in hospitality and food and beverage and this is no small feat! The room service was quick and top notch- I had goujons every day that we stayed there hahaha! Not only that but the ROOMS themselves! So extremely comfortable, luxurious and spacious (especially for european rooms!) We cannot wait to come back to Castlemartyr for years to come. Thank you thank you thank you for changing our lives and changing our family & friends lives by showing us all SUCH a good time! Life is how it should be at Castlemartyr and we are so lucky to have experienced it!