Pullman Port Douglas Sea Temple Resort & Spa

- landline phone was not working - room was not clean - shower head was broken - no view from room - dirty blankets Worst place I have ever stayed , really a bad experience Room service very late

Let me start by saying — this place looks like a five-star resort, and honestly, it’s almost pulling it off. From the front desk to the landscaping, the vibes are immaculate. Reception staff? Absolute pros. Warm, efficient, and welcoming. The hotel itself? Gorgeous. The grounds? Pristine. It cannot go unsaid that the place is surely lovely! But then… housekeeping entered the chat. I don’t know if they were short-staffed or just spiritually opposed to consistency, but cleaning was less “meticulous upkeep” and more “vague suggestion.” Every day was a fresh new episode of What Will They Forget This Time? Towels? Maybe. Trash bins? Who knows. Soap? That’s a Tuesday-only luxury, apparently. One day the bed was made, but the sinks and mirrors clearly hadn’t been touched. Another day, they left their cleaning supplies in the bathroom—so at least some effort was made, I guess? The shower floor remained perpetually sandy, a charming little ecosystem of ants set up camp in our kitchenette, and the grand finale: we returned from a day exploring the stunning Daintree to find our room door left wide open. Thanks, housekeeping. Truly unforgettable. By day five I wasn’t even mad, I was invested. Was this performance art? Were we part of a social experiment? Is this how minimalism starts? So yeah, stunning hotel, flawless front desk, but housekeeping? Shithouse! Blinds are filthy in the rooms and no sheer curtains for day time privacy. Would I return? Maybe. But I’m bringing my own towels. And a mop.

I proposed to my partner on the Boardwalk to the beach at dusk. Molly ensured that the moment was as special as I had imagined - from a private table for two overlooking the beach to discreet captures of the whole moment, it was just perfect. A special thank you to Sophia too for helping me plan the proposal weeks out from our stay.

We recently stayed at the Pullman for 7 nights in a 3 bedroom pool villa, the villa itself was amazing and in a very quiet part of the hotel groups away from the main part of the hotel. The only thing we could hear was the animals outside. The cleaning inside the villa could improve there were parts of the downstairs flooring which had sand on the tiles from previous guests. Other than that we can’t fault the villas. We ate breakfast each morning in the restaurant, the variety of food offerings wasn’t great but the quality was there.

We had a great relaxing 6 nights here the last week of October Check in was easy and our room was clean and close to the pool but still quiet and private (we had a garden view room) The room was spacious and clean and the bed was comfy too The pool was really nice and plenty of shady spots to escape the harsh sun We had breakfast every morning in the restaurant along with dinner and lunch on separate occasions as well as a few drinks - Molly and the team were polite and always happy to oblige We had no issues with shuttles into town which made our dinner plans easy We are already planning next years holiday back here!!