Les Suites at the Cliff Bay - PortoBay

Once again another superb stay. The food in Avista (half board here) was even better than usual and I told the chef! How superb are these rooms with their beautiful bathrooms? We had a suite on the first floor again with the huge balcony. We have also stayed in a duplex suite but prefer the suites on one level. Both suites are stunning. The staff are second to none and gave us the most wonderful time. Huge thanks to all the staff, particularly Katcha (spelling?!), Juan, Vitor, Sandra and Manuel….there are more but I have to stop somewhere! The only downside is ‘Mr Grumpy’ at the pool who seems to do a lot of nothing and needs to smile. I was surprised he’s still there! See you next year! :-D

Went for 5 days which included 3 meals at Avista, it was so good we paid for the 4th night. Excellent hotel, wonderful service, great views. So good we are planning to return next year - a first for us. We stayed in a garden room suite, excellent. You can use the facilities at the Cliff Bay hotel, or just use the facilities at Les Suites, which are only available for those staying at Les Suites.

Easy check in. Beautiful duplex suite with gorgeous views directly over the sea. Loved the elevator in the room! Pool water was warm and delightful to swim in. Restaurant food was delicious and views from terrace and Avista windows are stunning. Breakfast exceptional and staff all seemed genuinely friendly. Special mention to 'Marlene' I think she was called, at breakfast. l'd employ her in a heartbeat. So professional,friendly and efficient. This is a hotel where you instantly unwind. The most relaxing holiday we have and we have a lot! Can't wait to return to this very special hotel.

Nothing to criticise here, we enjoyed a really good stay. Les Suites is situated adjacent to its ‘big brother’ hotel, the Cliff Bay. There are only 23 suites meaning that you can enjoy the seclusion and privacy of a small hotel environment and yet have easy access to the pools, restaurants and other amenities next door. As for the Suites area itself, it has a great outdoor space with plenty of sun beds, a large infinity pool, snack bar, outdoor jacuzzi and stunning views of the Bay and nearby central Funchal. It’s a very calm, peaceful place to relax. All the suites look to be of a high standard. We booked a duplex suite - it was huge with 2 bathrooms and two balconies and comfortably furnished. The fundamentals were spot on : a very comfy bed, a powerful shower and easy to use tea and coffee making facilities. All the added extras were appreciated - free soft drinks, a daily fruit basket, a nightly turn-down service and a complimentary bottle of champagne on arrival. Breakfast was served at Les Suites own restaurant, Avista. It’s high quality with plenty of choice and the option of eating ‘al fresco’ to take in the breathtaking views and the last of the sunrise. We also had two evening meals in Avista which were both excellent. Worth booking in advance as it's a very popular venue. We also ate in the Rose Garden at the Cliff Bay and the more informal,Il Basilico Italian restaurant, a 15 minute walk away at another Porto Bay hotel - both were very good. Three, more things to highlight. First, without exception, all the staff at Les Suites were brilliant : friendly, polite and professional. They matched the atmosphere of their surroundings. Second, if applicable, well worth joining the Prestige club. It costs nothing but we enjoyed a 10% discount off all drinks and meals at all Porto Bay venues and, over a week, this made a real difference. Third, we didn’t use the fitness area or the spa but they looked in keeping with the rest of the hotel. There’s also a cinema room, showing films and live sport, and a library and games room. To sum up, this is unquestionably a 5 star review and would highly recommend. It was our first visit to Madeira and we’ll almost certainly be back. We won’t spend any time looking at alternatives to Les Suites.

We visit Les suites twice a year and are never disappointed, wish we could visit more and for longer . We’ve stayed in the suites and the duplex both are fabulous! We love breakfast , the whole team are fabulous but Marlene (sorry if that’s not correct but think you’ll know who I mean) always know where we like to sit and what we like ❤️ If you’re thinking about visiting stop thinking and just go you’ll not regret it See you again soon