The Balcone Suites & Resort
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The Balcone Suites & Resort

No. 1 of Scenic Hotels in West Sumatra
Jalan Raya Bukittinggi Medan KM 7 Padang Hijau, 26152 Gadut, Agam, West Sumatra, Indonesia
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hotel overview picture
Highlights
Great views
Varied breakfast
Ideal location
Free parking
Airport pick-up available
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Amenities
Outdoor swimming pool
Spa
Gym
Public parkingFree
Priority airport pick-up
Car rentals
Restaurant
Cafe
All amenities
Property Description
The Balcone Hotel & Resort Bukittinggi provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, you'll be grateful for the on-site complimentary parking at resort.The resort offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by resort ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at resort come furnished with linen service and air conditioning, all designed with your ease in mind.Several chosen accommodations at The Balcone Hotel & Resort Bukittinggi have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, a coffee or tea maker, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at The Balcone Hotel & Resort Bukittinggi as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available.Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment.Throughout the day, engage in the entertaining activities available at The Balcone Hotel & Resort Bukittinggi.Unwind effortlessly each day by exploring the massage, conveniently situated within the resort. Unwind by the pool at resort and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.
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8.8/10
Very Good
The room of this jotel are clean, hot water working, the staff friemdly
All 69 reviews
Surroundings
Landmarks: Masjid dan PPTQ BAITUL HIKMAH Padang Hijau
(170m)
Landmarks: Sianok canyon
(1.2 km)
Landmarks: Masjid AT TAQWA Ranggo Malai
(1.2 km)
Landmarks: Masjid Nurul Iman
(1.6 km)
Landmarks: SPR Futsal
(1.7 km)
Landmarks: Monumen Pesawat Gaduik
(2.0 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

40

Venezia Villa

5 King bed
Has window
Free Wi-Fi
Non-smoking
Heating
Wi-Fi in room
Room Details
Check Availability
8

President Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Mountain view
Pool view
Heating
Room Details
Check Availability
13

Executive Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Garden view
Toothbrushes
Room Details
Check Availability
9

Grand Deluxe King Mountain View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Mountain view
Heating
Wi-Fi in room
Room Details
Check Availability
27

Vicenza Villa

3 King bed
Has window
Free Wi-Fi
Non-smoking
Heating
Wi-Fi in room
Room Details
Check Availability
14

Verona Villa

3 King bed
Has window
Free Wi-Fi
Non-smoking
Heating
Wi-Fi in room
Room Details
Check Availability
11

Superior King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Garden view
Heating
Wi-Fi in room
Room Details
Check Availability
15

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Garden view
Toothbrushes
Room Details
Check Availability
11

Grand Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Garden view
Heating
Wi-Fi in room
Room Details
Check Availability
7

Residence

2 King bed and 2 Single bed
Free Wi-Fi
Non-smoking
Mountain view
Heating
Wi-Fi in room
Room Details
Check Availability
9

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Garden view
Toothbrushes
Private entrance
Room Details
Check Availability
4

Executive Suite

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Mountain view
Heating
Wi-Fi in room
Room Details
Check Availability
9

Superior Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Garden view
Toothbrushes
Room Details
Check Availability
16

Florence Villa

1 King bed
Has window
Free Wi-Fi
Non-smoking
Heating
Wi-Fi in room
Room Details
Check Availability
11

Grand Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Garden view
Heating
Wi-Fi in room
Room Details
Check Availability
18

Milan Villa

1 King bed
Has window
Free Wi-Fi
Non-smoking
Heating
Wi-Fi in room
Room Details
Check Availability
9

Grand Deluxe Twin Mountain View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Heating
Wi-Fi in room
Room Details
Check Availability
8

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Mountain view
Heating
Wi-Fi in room
Room Details
Check Availability
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Guest Reviews

8.8/10
Very Good
69 reviews
  • Cleanliness8.7
  • Amenities8.6
  • Location9.1
  • Service8.9
Average for similar properties in Gadut
Most Mentioned
Review summary
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Location: The hotel's prime location offers breathtaking views of Mount Merapi and Mount Singgalang, making it an ideal spot for nature lovers and those seeking tranquility. Guests often mention the cool and breezy air, enhancing the overall experience.(based on 4 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 28, 2025
We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
N‍o‍v‍a‍l‍i‍a‍ ‍A‍p‍r‍i‍a‍t‍i‍n‍i
June 19, 2025
I loved the beautiful view from the swimming pool overlooking Mount Merapi and Mount Singgalang — truly a unique experience. The room was clean and comfortable, and the atmosphere was peaceful. It’s a great place to unwind and enjoy nature. Unfortunately, the weather was cloudy during my stay, so I couldn’t enjoy the mountain view as clearly as I had hoped. Still, the overall experience was relaxing and worth it.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 27, 2025
Awesome hotel in Bukittinggi .. quiet and comfortable good water pressure .. good service by hotel team. will come again.
M‍u‍l‍i‍a‍ ‍S‍h‍a‍d‍r‍a
September 18, 2025
Nice place
s‍c‍o‍r‍p‍i‍o‍2‍3‍o‍c‍t
November 2, 2025
Very relaxing place up on the hill, a free upgrade, quick check in process, spa service is good and at a reasonable price, wide spread for breakfast, staffs are welcoming.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 8, 2025
Stressful! Kamar mandi bau, sabun yg disediakan sangat sedikit, ada semut di handuk, dan kecoa/serangga di kamar. The hotel is actually good, I hope they can improve and can do better service, esp on the cleanliness aspect.
M‍e‍l‍a‍s‍a‍n‍t‍a‍r‍y
February 4, 2025
The room of this jotel are clean, hot water working, the staff friemdly
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 9, 2025
When you stay in this hotel if you can afford it then choose room with mountain virw, it is stunning view when weather permit

Services & Amenities

Outdoor swimming pool
Spa
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. SAR 112.68) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2023
  • Number of Rooms: 214
Phone:+62-752-6484444
Email:reservation@thebalconehotel.com
The Balcone Hotel & Resort Bukittinggi provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, you'll be grateful for the on-site complimentary parking at resort.The resort offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by resort ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at resort come furnished with linen service and air conditioning, all designed with your ease in mind.Several chosen accommodations at The Balcone Hotel & Resort Bukittinggi have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, a coffee or tea maker, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at The Balcone Hotel & Resort Bukittinggi as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available.Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment.Throughout the day, engage in the entertaining activities available at The Balcone Hotel & Resort Bukittinggi.Unwind effortlessly each day by exploring the massage, conveniently situated within the resort. Unwind by the pool at resort and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.

Frequently Asked Questions

What are the check-in and check-out times at The Balcone Suites & Resort?

Check-in at The Balcone Suites & Resort is 14:00, and the check-out time is until 12:00.

Is there a pool at The Balcone Suites & Resort?

Yes, The Balcone Suites & Resort has a pool.

Is The Balcone Suites & Resort pet friendly?

No, pets are not allowed at The Balcone Suites & Resort.

How much does it cost to stay at The Balcone Suites & Resort?

Prices at The Balcone Suites & Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is The Balcone Suites & Resort cancellation policy ?

Typically, cancellations of The Balcone Suites & Resort can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

Which popular attractions are close to The Balcone Suites & Resort?

The Balcone Suites & Resort nearby attractions include Masjid dan PPTQ BAITUL HIKMAH Padang Hijau, 170m from your search (straight-line distance).

Does The Balcone Suites & Resort have airport shuttle service?

Yes, The Balcone Suites & Resort has airport shuttle service.

Can I park at The Balcone Suites & Resort?

Yes, The Balcone Suites & Resort could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact The Balcone Suites & Resort.

Where is The Balcone Suites & Resort located?

The hotel address is Jalan Raya Bukittinggi Medan KM 7 Padang Hijau.

About This Property

Average Price FromSAR1397
Hotel Star Rating5