Hotel Indigo Cardiff
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Hotel Indigo Cardiff

Dominions Arcade, Queen St, Cardiff, CF10 2AR, United Kingdom
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We Price Match
hotel overview picture
Highlights
Delicious breakfast
Ideal location
Sparkling clean
Excellent service
Top local pick
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Amenities
Golf course
Gym
24-hour front desk
Luggage storage
Bar
Restaurant
Taxi booking service
Conference room
All amenities
Property Description
Welcome to Hotel Indigo® Cardiff, where bespoke design meets classic Welsh heritage. Our boutique bedrooms reflect our vibrant city, with the themes Made in Wales, Welsh Industry and Music embodied in local art and natural materials. Many also offer wonderful views of the Cardiff skyline, and they all have free Wi-Fi and invigorating rainfall showers. Moments from our front door you can sing along with the fans at the home of Welsh Rugby, explore the historic Cardiff Castle with its fairy tale towers, or rock out to that famous local music at the Cardiff Utilita Arena. Our fully equipped fitness suite will keep you on your toes, and after a day of discovery, visit our rooftop restaurant & bar 'Lefel 6 at Dominions Arcade', which is the perfect place to relax, with private dining option and not to mention a fabulous roof terrace.
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9.1/10
Great
Lovely staff, great location, brilliant room. Would definitely recommend
All 112 reviews
Surroundings
Airport: Cardiff Airport
(25.6 km)
Train: Cardiff Queen Street
(560m)
Train: Cardiff Central Train Station
(910m)
Landmarks: St John The Baptist City Parish Church
(180m)
Landmarks: New Theatre
(190m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

11

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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9

Premium Queen Room

1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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8

Premium Room with Two Queen Beds

2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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5

Standard Room

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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6

Premium Queen Room

1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
7

Premium Room

Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Room Details
Check Availability
9

Standard Queen Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
7

Accessible Queen Room with Roll-In Shower

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Room Details
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Guest Reviews

9.1/10
Great
112 reviews
25 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 2 years.
  • Cleanliness9.2
  • Amenities8.8
  • Location9.4
  • Service9.0
Average for similar properties in Cardiff
Most Mentioned
Review summary
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Service Quality: Staff received consistent praise for their friendliness, helpfulness, and professionalism. Guests highlighted instances of personalized service, such as luggage storage, attentive receptionists, and helpful restaurant staff.(based on 29 reviews)
K‍i‍t‍M‍e‍e
September 17, 2025
Location is superb. A few mins walk if coming by coach. Located in Cardiff centre. Super convenient from banking, shopping to F&B. Happening street. 10mins walk or so if going to Cardiff Central train station. Good security where u need room access card to enter each floor room and also into hotel building which is inside an arcade after 7pm. Friendly n helpful staff. Clean n spacious room different furniture configuration for our 2 rooms booked. . Clean n new towels. AC room with mini fridge n a safe deposit box but mind isn't working though. Complementary Welcome drinks n snack in mini bar which only found out later on upon inquiry of Mineral water. Laminated floor which is a super point for us due to hygienic reason. Bathrobes provided bathroom will get wet easily coz without a door. . Toiletries n disposal slippers provided upon request. Body lotion, body wash, hair shampoo n conditioner provided. House keeping should be more thorough. Wastebin in bathroom not emptied for our 3days stay. Used cups not replaced with new ones at all. Sachets of drinks also not filled up. Overall, Satisfied n will come back again..
N‍i‍c‍k‍R‍Z
August 12, 2025
We arrived just before check-in time and were allowed to go into a room, but the room had opaque windows. We booked over 3 months ago, just expected what we asked for, not first come put them in there. We then waited for another room, to then get a double bed and a fold away bed instead of two twin beds. Lots of old furniture nonsense which was now in our way as not enough space due to two beds. Beds were comfy but arrangement was not. The breakfast was very nice, could choose kippers if you wanted.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 11, 2025
service is quite good. The amenities are good enough. especially the body cream served a great retriever to dry weather.
U‍j‍j‍a‍v‍a‍l‍ ‍C‍h‍a‍n‍d‍h‍o‍c‍k
September 11, 2025
Excellent city-centre location, spotless rooms, and good service with quality facilities. Unfortunately, breakfast fell short of the hotel’s usual high standards.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 28, 2025
THIS IS THE SECOND TIME WE HAVE STAYED AT "THE HOTEL INDIGO" & IT WILL DEFINATLY NOT BE THE LAST! WE CANNOT FIND ANY FAULTS WITH THIS HOTEL AT ALL. THE STAFF ARE EXTREMELY FRIENDLY & GO OUT OF THEIR WAY TO BE HELFUL. EVERYWHERE IS SPOTLESSLY CLEAN, EVEN THE SHOWER GEL SMELLS REALLY NICE! THE BREAKFAST IS THE BEST IN CARDIFF, AS FAR AS WE ARE CONCERNED, SO MUCH CHOICE, & ITS ALL LOVELY, DON'T KNOW HOW THEY DO IT. THE CENTRAL LOCATION IS SUPERB FOR ALL ATTRACTIONS & PUBLIC TRANSPORT LINKS. THANKS FOR A PERFECT BANK HOLIDAY BREAK, SEE YOU AGAIN VERY SOON 😊
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 29, 2025
Lovely staff, great location, brilliant room. Would definitely recommend
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 9, 2025
Lovely hotel conveniently located in the centre of Cardiff. Lovely spacious room with a huge bed which was so comfy - we slept so well. A/C in the room too. Very enjoyable breakfast with plenty of food choices. Would highly recommend this hotel .
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 26, 2025
Everything is good about this hotel although we stayed in a disabled room this time,we had breakfast included with the room rate,location is good also.

Services & Amenities

Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 1920
  • Number of Rooms: 122
Phone:+44-29-20102710
Email:info@incardiff.com
Welcome to Hotel Indigo® Cardiff, where bespoke design meets classic Welsh heritage. Our boutique bedrooms reflect our vibrant city, with the themes Made in Wales, Welsh Industry and Music embodied in local art and natural materials. Many also offer wonderful views of the Cardiff skyline, and they all have free Wi-Fi and invigorating rainfall showers. Moments from our front door you can sing along with the fans at the home of Welsh Rugby, explore the historic Cardiff Castle with its fairy tale towers, or rock out to that famous local music at the Cardiff Utilita Arena. Our fully equipped fitness suite will keep you on your toes, and after a day of discovery, visit our rooftop restaurant & bar 'Lefel 6 at Dominions Arcade', which is the perfect place to relax, with private dining option and not to mention a fabulous roof terrace.

Frequently Asked Questions

What are the check-in and check-out times at Hotel Indigo Cardiff?

Check-in at Hotel Indigo Cardiff is 15:00, and the check-out time is until 11:00.

Is there a pool at Hotel Indigo Cardiff?

No, Hotel Indigo Cardiff doesn't have a pool.

Is Hotel Indigo Cardiff pet friendly?

No, pets are not allowed at Hotel Indigo Cardiff.

How much does it cost to stay at Hotel Indigo Cardiff?

Prices at Hotel Indigo Cardiff are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Hotel Indigo Cardiff?

The closest airport is Cardiff Airport, and it is about 33 mins from hotel by car (25.6 km).

What is Hotel Indigo Cardiff cancellation policy ?

Typically, cancellations of Hotel Indigo Cardiff can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

Which popular attractions are close to Hotel Indigo Cardiff?

Hotel Indigo Cardiff nearby attractions include St John The Baptist City Parish Church, 180m from your search (straight-line distance).

Does Hotel Indigo Cardiff have airport shuttle service?

No, the Hotel Indigo Cardiff doesn't have airport shuttle service.

Can I park at Hotel Indigo Cardiff?

No, there's no parking available at Hotel Indigo Cardiff.

Where is Hotel Indigo Cardiff located?

The hotel address is Dominions Arcade, Queen St.

About This Property

Nearest AirportCardiff Airport
Distance to Airport25.61KM
Nearest Train StationCardiff Queen Street
Distance to Train Station0.56KM
Average Price FromNZD352
Hotel Star Rating4